About two weeks ago I purchased a Sapphire Radeon 3870 X2 for around $350. It was to be part of my pc for college, which inlucdes a intel core 2 quad and 4 gig of ram. Anyway I got the whole thing built and running, it plays games in an absolutely stunning manner... note that my previous pc has a pentium d and a radeon x1600 pro, anywho I used the computer for about 6 hours and aparently something went out on the video card and the colors on the screen went all crazy on me. I rebooted the system thinking that perhaps the card had overheated as i'd read they had some heat issues and i could find no simple way to up the fan speed from the 25% it runs stock (not nearly high enough). The pc came up and worked just fine but for some reason the only time it would freak out is when I would try to play 3d games. Go figure, it would do everything but what it was really designed to do. I purchased the card from newegg but (word of warning) they won't take anything back if you cut the UPC off the box and send it in for a mail in rebate. So now i'm stuck with the crappy Sapphire warranty. It's been two weeks since i sent it in and I havn't heard anything nor have i gotten the card back. The only nice thing that's happened so far is the fact that they waived the $15 fee they charge for warranty work. Now after that tale of woe I would like to find out if anyone here has had any experience with sapphire's warranty service, if anyone has any experience with these cards, or if anyone has any advice other than call them up and scream bloody murder and where the heck is my card. Thanks in advance.
post #1 of 19
7/3/08 at 1:06pm