Overclock.net › Forums › Graphics Cards › AMD/ATI › 3870 X2 Fried
New Posts  All Forums:Forum Nav:

3870 X2 Fried

post #1 of 19
Thread Starter 
About two weeks ago I purchased a Sapphire Radeon 3870 X2 for around $350. It was to be part of my pc for college, which inlucdes a intel core 2 quad and 4 gig of ram. Anyway I got the whole thing built and running, it plays games in an absolutely stunning manner... note that my previous pc has a pentium d and a radeon x1600 pro, anywho I used the computer for about 6 hours and aparently something went out on the video card and the colors on the screen went all crazy on me. I rebooted the system thinking that perhaps the card had overheated as i'd read they had some heat issues and i could find no simple way to up the fan speed from the 25% it runs stock (not nearly high enough). The pc came up and worked just fine but for some reason the only time it would freak out is when I would try to play 3d games. Go figure, it would do everything but what it was really designed to do. I purchased the card from newegg but (word of warning) they won't take anything back if you cut the UPC off the box and send it in for a mail in rebate. So now i'm stuck with the crappy Sapphire warranty. It's been two weeks since i sent it in and I havn't heard anything nor have i gotten the card back. The only nice thing that's happened so far is the fact that they waived the $15 fee they charge for warranty work. Now after that tale of woe I would like to find out if anyone here has had any experience with sapphire's warranty service, if anyone has any experience with these cards, or if anyone has any advice other than call them up and scream bloody murder and where the heck is my card. Thanks in advance.
Thor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Quad Q6600 Kentsfield 2.4GHz GIGABYTE GA-P35-S3G Sapphire Radeon HD 3870 X2 2 x 2gig pqi Turbo 
Hard DriveOptical DriveOSPower
Seagate Barracuda 250GB Lite-ON DvD burner Windows Vista Business BFG Tech 650W ATX 
Case
Thermaltake M9 
  hide details  
Reply
Thor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Quad Q6600 Kentsfield 2.4GHz GIGABYTE GA-P35-S3G Sapphire Radeon HD 3870 X2 2 x 2gig pqi Turbo 
Hard DriveOptical DriveOSPower
Seagate Barracuda 250GB Lite-ON DvD burner Windows Vista Business BFG Tech 650W ATX 
Case
Thermaltake M9 
  hide details  
Reply
post #2 of 19
I would say (even though I don't own the card but I do know customer server ) that you need to call them up, and ask for a date at to which you would be receiving the card and when you do get it back, before you try to do anything... Get that fan speed cranking, cause that was a major issue with that card... :/
Azor's Tank...zor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 G0 @ 3.5ghz Asus Maximus Formula X38 Sapphire HD 4870 OCZ 779 2 x 2 Gb 
Hard DriveOSMonitorKeyboard
WD 160GB/ Samsung 1TB Windows 7 Enterprise 64-bit SAMSUNG ToC T240HD 24" and ViewSonic VA903b 19" Logitech G11 
PowerCaseMouseMouse Pad
850W Thermaltake ToughPower Cooler Master Stacker 830 Evo Logitech G5 Laser X-TRAC Ripper 17" 
  hide details  
Reply
Azor's Tank...zor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 G0 @ 3.5ghz Asus Maximus Formula X38 Sapphire HD 4870 OCZ 779 2 x 2 Gb 
Hard DriveOSMonitorKeyboard
WD 160GB/ Samsung 1TB Windows 7 Enterprise 64-bit SAMSUNG ToC T240HD 24" and ViewSonic VA903b 19" Logitech G11 
PowerCaseMouseMouse Pad
850W Thermaltake ToughPower Cooler Master Stacker 830 Evo Logitech G5 Laser X-TRAC Ripper 17" 
  hide details  
Reply
post #3 of 19
Yep, crank that fan speed up.
Use Rivatuner.
Mighty-iTX
(12 items)
 
One foot in..
(17 items)
 
mATX
(12 items)
 
CPUMotherboardGraphicsRAM
i7-4770K M7-Impact Strix GTX980 Samsung 
Hard DriveCoolingOSMonitor
Crucial M4 256 Glacer 240L W8.1 K272HUL 
KeyboardPowerCaseMouse
Saitek Seasonic X-650 Prodigy MX518 
CPUMotherboardGraphicsGraphics
4770K/45/43 Maximus VI Extreme R290X R290X 
RAMHard DriveHard DriveOptical Drive
Samsung Crucial M4 64GB RAIDR LSSWM 
CoolingOSMonitorKeyboard
Cooler Master Glacer 7 Ultimate 64 SyncMaster Eclipse 
PowerCaseMouseMouse Pad
XFX 1050 BE 600T Silver MX518 Desk 
CPUMotherboardGraphicsRAM
i5-4330 Z87 Gryphon GTX690 G.Skill RipJawsX 
Hard DriveCoolingOSMonitor
WD Blacks Hyper 212 W8.1 ACER 
KeyboardPowerCaseMouse
Logitech Ultra X3 1000w Corsair 230T Orange Razer 
  hide details  
Reply
Mighty-iTX
(12 items)
 
One foot in..
(17 items)
 
mATX
(12 items)
 
CPUMotherboardGraphicsRAM
i7-4770K M7-Impact Strix GTX980 Samsung 
Hard DriveCoolingOSMonitor
Crucial M4 256 Glacer 240L W8.1 K272HUL 
KeyboardPowerCaseMouse
Saitek Seasonic X-650 Prodigy MX518 
CPUMotherboardGraphicsGraphics
4770K/45/43 Maximus VI Extreme R290X R290X 
RAMHard DriveHard DriveOptical Drive
Samsung Crucial M4 64GB RAIDR LSSWM 
CoolingOSMonitorKeyboard
Cooler Master Glacer 7 Ultimate 64 SyncMaster Eclipse 
PowerCaseMouseMouse Pad
XFX 1050 BE 600T Silver MX518 Desk 
CPUMotherboardGraphicsRAM
i5-4330 Z87 Gryphon GTX690 G.Skill RipJawsX 
Hard DriveCoolingOSMonitor
WD Blacks Hyper 212 W8.1 ACER 
KeyboardPowerCaseMouse
Logitech Ultra X3 1000w Corsair 230T Orange Razer 
  hide details  
Reply
post #4 of 19
i was gonna say, did you use rivatuner? its works wonders on my 8800gt's temps
Main system
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 2500 Gigabyte H67MA-D2H Nvidia GTX460 Kingston 4GB DDR3 1600 C9 
Hard DriveHard DriveCoolingOS
1TB Seagate 7200rpm Intel SSD Zalman CNPS10X Windows 7 
MonitorPowerCase
22" Viewsonic VX2250W LED 700w Thermaltake Litepower Antec 300 
  hide details  
Reply
Main system
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 2500 Gigabyte H67MA-D2H Nvidia GTX460 Kingston 4GB DDR3 1600 C9 
Hard DriveHard DriveCoolingOS
1TB Seagate 7200rpm Intel SSD Zalman CNPS10X Windows 7 
MonitorPowerCase
22" Viewsonic VX2250W LED 700w Thermaltake Litepower Antec 300 
  hide details  
Reply
post #5 of 19
Ah man, that's tough news. Both of my x2's are blowtorches without rivatuner. No wonder it died, the fan fixed @ 25% flat out WILL not cool those gpu's and will eventually have nuclear meltdown. Call them, get it squared away. =\\ Good luck!
Firebird
(15 items)
 
  
CPUMotherboardGraphicsRAM
2600k Maximus Gene V eVGA GTX680 SC2 Vengeance 16GB 1866Mhz 
Hard DriveOptical DriveCoolingOS
OCZ Vertex 4 128GB Blu-Ray Burner Corsair H100 Windows 7 Ultimate X64 
MonitorKeyboardPowerCase
LG Flatron W2361VG 2ms  Razer Lycosa Antec Gamer Series 900W Coolermaster Elite 
MouseMouse PadAudio
Razer Lachesis Razer Exactmat Onboard 
  hide details  
Reply
Firebird
(15 items)
 
  
CPUMotherboardGraphicsRAM
2600k Maximus Gene V eVGA GTX680 SC2 Vengeance 16GB 1866Mhz 
Hard DriveOptical DriveCoolingOS
OCZ Vertex 4 128GB Blu-Ray Burner Corsair H100 Windows 7 Ultimate X64 
MonitorKeyboardPowerCase
LG Flatron W2361VG 2ms  Razer Lycosa Antec Gamer Series 900W Coolermaster Elite 
MouseMouse PadAudio
Razer Lachesis Razer Exactmat Onboard 
  hide details  
Reply
post #6 of 19
Thread Starter 
Yeah, i tried rivatuner i was a bit displeased with it though, I would like something that will auto adjust the fan speed based on card temperature... I use ATI tool for my old x1600. Rivatuner does have the ability to auto adjust based on temp i think but for some reason it doesn't work with the 3870 x2.
Thor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Quad Q6600 Kentsfield 2.4GHz GIGABYTE GA-P35-S3G Sapphire Radeon HD 3870 X2 2 x 2gig pqi Turbo 
Hard DriveOptical DriveOSPower
Seagate Barracuda 250GB Lite-ON DvD burner Windows Vista Business BFG Tech 650W ATX 
Case
Thermaltake M9 
  hide details  
Reply
Thor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Quad Q6600 Kentsfield 2.4GHz GIGABYTE GA-P35-S3G Sapphire Radeon HD 3870 X2 2 x 2gig pqi Turbo 
Hard DriveOptical DriveOSPower
Seagate Barracuda 250GB Lite-ON DvD burner Windows Vista Business BFG Tech 650W ATX 
Case
Thermaltake M9 
  hide details  
Reply
post #7 of 19
I never had trouble with my 3870x2 overheating and i didn't change the fan speed, it stayed arround 75-78c under load pretty much all the time.
My Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570k ASUS z77 Sabertooth MSI Twin Frozr II 6950 2GB Xtream 2 x 4GB 
Hard DriveCoolingOSMonitor
Raptor Megahalems Windows 7 64-bit Catleap Q270 
KeyboardPowerCaseMouse
ABS M1 Silverstone ST85F 850w Antec 300 Logitech G9 
Mouse Pad
Alienware 
  hide details  
Reply
My Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570k ASUS z77 Sabertooth MSI Twin Frozr II 6950 2GB Xtream 2 x 4GB 
Hard DriveCoolingOSMonitor
Raptor Megahalems Windows 7 64-bit Catleap Q270 
KeyboardPowerCaseMouse
ABS M1 Silverstone ST85F 850w Antec 300 Logitech G9 
Mouse Pad
Alienware 
  hide details  
Reply
post #8 of 19
Thread Starter 
I think my issue may have just been a fluke... like i said the weird thing was it would display video just fine on the desktop but as soon as i went to play 3d games it would freak out on me. I'm guessing it was a bad cap somewhere on the board or something of that nature, something that, when put under load, would start having problems.
Thor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Quad Q6600 Kentsfield 2.4GHz GIGABYTE GA-P35-S3G Sapphire Radeon HD 3870 X2 2 x 2gig pqi Turbo 
Hard DriveOptical DriveOSPower
Seagate Barracuda 250GB Lite-ON DvD burner Windows Vista Business BFG Tech 650W ATX 
Case
Thermaltake M9 
  hide details  
Reply
Thor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Quad Q6600 Kentsfield 2.4GHz GIGABYTE GA-P35-S3G Sapphire Radeon HD 3870 X2 2 x 2gig pqi Turbo 
Hard DriveOptical DriveOSPower
Seagate Barracuda 250GB Lite-ON DvD burner Windows Vista Business BFG Tech 650W ATX 
Case
Thermaltake M9 
  hide details  
Reply
post #9 of 19
try Asus Smart Doctor, it can change the fan speed automatially and also based on thermal speifications (ex: 60c, 80% fan speed)

download link list (vista 32/64, xp 32/64):
http://support.asus.com/download/dow...Language=en-us
post #10 of 19
Thread Starter 
Quote:
Originally Posted by StrictNine View Post
I never had trouble with my 3870x2 overheating and i didn't change the fan speed, it stayed arround 75-78c under load pretty much all the time.
Yeah, i think it might have just been a fluke, my x1600 deals with heat very well, it runs at 60 - 65 when gaming and hasn't had any trouble. How long have you had your card? Do you like it?
Thor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Quad Q6600 Kentsfield 2.4GHz GIGABYTE GA-P35-S3G Sapphire Radeon HD 3870 X2 2 x 2gig pqi Turbo 
Hard DriveOptical DriveOSPower
Seagate Barracuda 250GB Lite-ON DvD burner Windows Vista Business BFG Tech 650W ATX 
Case
Thermaltake M9 
  hide details  
Reply
Thor
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Quad Q6600 Kentsfield 2.4GHz GIGABYTE GA-P35-S3G Sapphire Radeon HD 3870 X2 2 x 2gig pqi Turbo 
Hard DriveOptical DriveOSPower
Seagate Barracuda 250GB Lite-ON DvD burner Windows Vista Business BFG Tech 650W ATX 
Case
Thermaltake M9 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: AMD/ATI
Overclock.net › Forums › Graphics Cards › AMD/ATI › 3870 X2 Fried