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Broken Sennheiser Headset

post #1 of 5
Thread Starter 
I have this headset: http://www.sennheiserusa.com/newsite...transid=500924

Yesterday, I noticed that my sound and mic just stopped working. The sound on my computer works with other headphones, but not my sennheiser. Even if I wiggle the jack or part of the wire, it doesn't work. Is there any way I can replace the cable and the volume control thing on the wire? Or could I possibly just get a whole new wire w/o volume control?
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Slave
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post #2 of 5
they have a warranty do they not? send it in for replacement, and have you tried using it on another pc?
SR2 PWNS J00
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SR2 PWNS J00
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post #3 of 5
Thread Starter 
Well I got these from newegg, and I'm pretty sure it's been over a year. I'll check into the specific Sennheiser warranty. Also, yes I have checked the headphones on different computers, and both the computers' sound works with other headphones or speakers.

Edit: On Sennheiser, their products are covered for 2 years. I guess I'll try to find the proof of purchase. If this doesn't work, would cutting off the entire wire and getting a new wire work?
Edited by deagle - 7/5/08 at 4:28pm
Slave
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GameXStream 600W APEVIA X-Infinity Black/Blue Logitech MX510 with the wrist rest thingy 
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Slave
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Hard DriveOSMonitorKeyboard
Western Digital 250gb SATA2 Windows XP Pro SP2 19" ViewSonic VX922 (2ms) Saitek Eclipse 2 
PowerCaseMouseMouse Pad
GameXStream 600W APEVIA X-Infinity Black/Blue Logitech MX510 with the wrist rest thingy 
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post #4 of 5
If it's the cable causing the problem and not the driver itself, you should be able to recable them just fine. The volume control is just a variable resistor so cutting that out of the loop won't hamper the headset, you just lose inline volume control. You could also try prying open the volume control and wiring that up as well if you want to keep it.

Sennheiser might also offer a repair for a small charge if your headset is out of warranty.
Edited by heretic - 7/5/08 at 4:39pm
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post #5 of 5
proof of purchase should be easy to find if you keep your emails, simply search your inbox for the confirmation ermail, and then in there there should be a bill to print off, I'm pretty sure.
SR2 PWNS J00
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SL4V3
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2x intel Xeon X5650 @ 4Ghz Evga SR-2 SLi Evga GTX480s 18GB G.SKill Pi 1600 DDR3 
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CoolingCoolingCoolingCooling
Hardware Labs GTX 360 Radiator EK Supreme HF Copper Danger Den GTX480 Waterblock All Copper Natemandoo SR-2 Solid Copper Waterblock 
CoolingCoolingOSMonitor
Iwaki RD-30 D5 with DCThermo Top Windows 7 Ultimate 3x 24" LG LCDs (16:9) 
KeyboardPowerCaseMouse
Ducky Shine MX-Cherry Black Mechanical Keyboard... 1500W Silver stone Strider Mountain Mods Extended Ascension Horizon Razer Mamba 2012 (wired) 
Mouse PadAudio
Razer XactMat Asus Xonar SXT 
CPUMotherboardGraphicsRAM
intel Q6600 ASUS P5K-E Wifi AMD HD Radeon 6990 4GBs G.skill HZs 
Hard DriveOptical DriveCoolingOS
OCZ vertex 2 LG 22x combo drive Cooler Master hyper 212+ Windows 7 Ultimate x64 
MonitorMonitorKeyboardPower
LG FLATRON L1933TR LG FLATRON L1933TR Logitech G15 rev. 1 Silverstone Decathlon 750W modular PSU 
CaseMouseMouse PadAudio
Thermaltake Armor with 250mm side fan Logitech 2000dpi USB mouse Steel series QcK+ Auzentech X-Fi prelude 
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SR2 PWNS J00
(22 items)
 
SL4V3
(16 items)
 
 
CPUMotherboardGraphicsRAM
2x intel Xeon X5650 @ 4Ghz Evga SR-2 SLi Evga GTX480s 18GB G.SKill Pi 1600 DDR3 
Hard DriveHard DriveHard DriveOptical Drive
60GB Vertex 3 2TB Western Digital Black 2TB External HDD (USB 2) 22x Sata Bluray/DVD Multi Drive 
CoolingCoolingCoolingCooling
Hardware Labs GTX 360 Radiator EK Supreme HF Copper Danger Den GTX480 Waterblock All Copper Natemandoo SR-2 Solid Copper Waterblock 
CoolingCoolingOSMonitor
Iwaki RD-30 D5 with DCThermo Top Windows 7 Ultimate 3x 24" LG LCDs (16:9) 
KeyboardPowerCaseMouse
Ducky Shine MX-Cherry Black Mechanical Keyboard... 1500W Silver stone Strider Mountain Mods Extended Ascension Horizon Razer Mamba 2012 (wired) 
Mouse PadAudio
Razer XactMat Asus Xonar SXT 
CPUMotherboardGraphicsRAM
intel Q6600 ASUS P5K-E Wifi AMD HD Radeon 6990 4GBs G.skill HZs 
Hard DriveOptical DriveCoolingOS
OCZ vertex 2 LG 22x combo drive Cooler Master hyper 212+ Windows 7 Ultimate x64 
MonitorMonitorKeyboardPower
LG FLATRON L1933TR LG FLATRON L1933TR Logitech G15 rev. 1 Silverstone Decathlon 750W modular PSU 
CaseMouseMouse PadAudio
Thermaltake Armor with 250mm side fan Logitech 2000dpi USB mouse Steel series QcK+ Auzentech X-Fi prelude 
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