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HIS ICEQ 3 warning

post #1 of 17
Thread Starter 
For those of you considering an ICEQ 3 cooler on any Radeon card (this may or may not apply to the upcoming ICEQ solution on the HD4k series cards - if it's still 3, I'd say it does apply, but if it's a different version, you can probably ignore this), I'd warn you well away unless you get rid of your graphics card within a year. Those of you that already have one, I'd also take note.

I have an HIS ICEQ 3 cooler on my now venerable X1900XT, and the fan just recently failed after a little over a year and a half. I don't believe I was too hard on it - I had dynamic temperature-based fan settings, but the fan never had to run up over 70%, and spent most of its idle time around 35%, and the GPU temperature was around 45c idle, 65c load. The fan initially started to fail after about a year and some change. A slight clicking noise is what preceded the failure, so if you hear your fan start to click, I'd start browsing around for a new GPU cooler.

The fan itself got increasingly noisy from February to July. Initially a bit of dusting got rid of the noise, so I hoped it was just me not keeping my interior dust-free enough, but after a few months it persisted even after cleaning. The fan failed without warning last week - fortunately the GPU didn't get over 85c before I caught it (I had left the computer on while me and the wife were shopping, and apparently it failed sometime in the interim), and I've now managed to ghetto-rig a 120mm fan blowing on the heatsink sans shroud. With a judicious underclock and undervolt I'm managing to keep the GPU temperature under 60c, but only just barely. Unfortunately, the fan failed late July 3rd, so my order with Performance-PCs for the Thermalright V2 and an 80mm Panaflo hasn't even processed yet, meaning I'm not going to be gaming until later this week, but at least I can still browse the net and make posts like this.

So to sum it up - I'd stay well away from ICEQ 3. And if you have it, consider yourself warned.
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post #2 of 17
Damn. They look like nice cards. Well the same goes for MSI. Thanks for the heads up.
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post #3 of 17
Thats not really a reason to not buy a HIS ICEQ.
Fans are not the toughest bits of hardware around they use bearings or fluid dynamic bearings and will last only for as long as the bearings hold out and that is not a guranteed time.

The lifetime you got out of the fan was quite good and wear and tear on the internals can be increased more by the fan constantley changing RPM as it puts more stress on the internals.

My mountain bike has had a new crank shaft after 1 year of hardwork and the bearings came out in little bits when I pulled it out.
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post #4 of 17
Wait, a fan dying means we shouldn't buy a product?


Fans die all the time, if you keep crossing products off your lists for one dead item soon you'll have nothing left to buy.
post #5 of 17
Quote:
Originally Posted by Penicilyn View Post
Wait, a fan dying means we shouldn't buy a product?


Fans die all the time, if you keep crossing products off your lists for one dead item soon you'll have nothing left to buy.
QFT all companies have defects once and a while, nobody is perfect my friend has the same card and cooler and its still run perfect after 2 years
    
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post #6 of 17
for what it's worth, my AC NVsilencer's fans only lasted a year-and-a-half before i got the fun "I've got dust in the bearings" grinding noise off them.

i wasn't surprised though. they were sucking in a ton of dust and it was a matter of time before the fan got the stuff inside itself.

have you given HIS a call/e-mail yet? i dunno about the HIS warranty, but one of my old BFG's fan burnt up within 6 months and they sent me a new one at no charge.
Edited by Firestorm252 - 7/6/08 at 8:42am
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post #7 of 17
Quote:
Originally Posted by DeaDLocK View Post
Thats not really a reason to not buy a HIS ICEQ.
Fans are not the toughest bits of hardware around they use bearings or fluid dynamic bearings and will last only for as long as the bearings hold out and that is not a guranteed time.

The lifetime you got out of the fan was quite good and wear and tear on the internals can be increased more by the fan constantley changing RPM as it puts more stress on the internals.

My mountain bike has had a new crank shaft after 1 year of hardwork and the bearings came out in little bits when I pulled it out.
Agreed. Changing out a fan, or even contacting HIS shouldn't be too much of a problem, and surely not a reason to never buy from them again. I could see if it was DOA or died after a week, but 18 months is a long time.

Speaking of cranks, I stripped out my stock crankset after about 6 months of bunnyhopping and hard landings. 8-point cranksets for the win
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post #8 of 17
never had this problem from two of my ICEQ3 3870s.
I love HIS

this person is biased.
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post #9 of 17
Thread Starter 
I'd love to see anyone here "change the fan" on the ICEQ 3 cooler - it's as proprietary as they come.

As for the fan failure, if it were just me that experienced problems, I'd ignore it - but a lot of people have been having these fans fail after a year or two.

Yes, it might be partially my fault for having the fan speeds ramp up and down more than usual - but you just have to take that with a grain of salt. If you don't fiddle with fan settings, you might not have a similar problem.

As for me being biased, I loved HIS too, but I think it's safe to say I've had a longer relationship with them than you. I think it's rather annoying that a good cooler should be plagued by a mediocre fan.
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post #10 of 17
i never had a problem with my old HIS ICEQ3 1950pro that heatsink is a beast it handled a 1.4v mod on my pro like a charm plus its rather quite
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