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Msi Never Again

post #1 of 55
Thread Starter 
Hi

Just thought i'd have a little rant and see what everyone thought, I just got two 4850's from MSI but lucky for me MSI in all their wisdom decided that the crossfire link was optional, now exactly this can be optional is beyond me but there you go, it even says on the packaging that it is included but oh no according to their support team the "Offical" website says its optional, I wouldn't mind this so much if the website had had the details of the card when I ordered them but no, there was no mention of the 4850 on MSI's website when I did order, as the bridges are not sold separately it makes getting them a nightmare, do MSI care! CLEARLY NOT. Anyone else get this crap from MSI before.

DISASTER! THANKS MSI.
HAL
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HAL
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post #2 of 55
Quote:
Originally Posted by Badger.flynn View Post
Hi

Just thought i'd have a little rant and see what everyone thought, I just got two 4850's from MSI but lucky for me MSI in all their wisdom decided that the crossfire link was optional, now exactly this can be optional is beyond me but there you go, it even says on the packaging that it is included but oh no according to their support team the "Offical" website says its optional, I wouldn't mind this so much if the website had had the details of the card when I ordered them but no, there was no mention of the 4850 on MSI's website when I did order, as the bridges are not sold separately it makes getting them a nightmare, do MSI care! CLEARLY NOT. Anyone else get this crap from MSI before.

DISASTER! THANKS MSI.
Never again for my MOBO either thanks msi
    
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post #3 of 55
Quote:
Originally Posted by Badger.flynn View Post
Hi

Just thought i'd have a little rant and see what everyone thought, I just got two 4850's from MSI but lucky for me MSI in all their wisdom decided that the crossfire link was optional, now exactly this can be optional is beyond me but there you go, it even says on the packaging that it is included but oh no according to their support team the "Offical" website says its optional, I wouldn't mind this so much if the website had had the details of the card when I ordered them but no, there was no mention of the 4850 on MSI's website when I did order, as the bridges are not sold separately it makes getting them a nightmare, do MSI care! CLEARLY NOT. Anyone else get this crap from MSI before.

DISASTER! THANKS MSI.

Wow that is bad, even a single 3870 X2 comes with a bridge, man you have every right to be angry, id keep calling them until then sort one out for you :swearing: Either that or return them and purchase something else
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post #4 of 55
MSI's Customer support is crap. Never buy from them.
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post #5 of 55
I would send you mine free, but you're in Ireland...postage would be ridiculous for such a small package.
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post #6 of 55
I haven't use a MSI product before, but I heard about their motherboard is not bad.
Saphira
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post #7 of 55
I cant remember where i read it but apparently Ati did a deal when it licensed CF that the bridge would be supplied with the mother-board? Im trying to remember where i read it, have to try to dig up a link, then again that doesnt sound right does it...

Regardless Msi should do better for its customers than that
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post #8 of 55
Quote:
Originally Posted by Zonda View Post
I haven't use a MSI product before, but I heard about their motherboard is not bad.
Well its not their products that are bad, its their support. So if by some chance something goes wrong, you'll have a heck of a time trying to resolve it.
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2600k i7
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post #9 of 55
Thread Starter 
Quote:
Originally Posted by Jacko87 View Post
I would send you mine free, but you're in Ireland...postage would be ridiculous for such a small package.
No worries at all, thanks a million for the thought though, sent a mail to MSI in england but am willing to bet I'll get the same responce!
HAL
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Q6600 G0 3.6Ghz Giga-byte GA-X48-DQ6 MSI Radeon HD 4850 Crossfire Corsair Dominator PC8500 2GB 
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Seagate 7200.9 & Western Digiatal 750GB XBox 360 HD DVD Vista Ultimate x64 32" HD TV 
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HAL
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Q6600 G0 3.6Ghz Giga-byte GA-X48-DQ6 MSI Radeon HD 4850 Crossfire Corsair Dominator PC8500 2GB 
Hard DriveOptical DriveOSMonitor
Seagate 7200.9 & Western Digiatal 750GB XBox 360 HD DVD Vista Ultimate x64 32" HD TV 
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post #10 of 55
Quote:
Originally Posted by Badger.flynn View Post
No worries at all, thanks a million for the thought though, sent a mail to MSI in england but am willing to bet I'll get the same responce!
Keep trying and hopefully you'll get somewhere... Then again maybe not
My System
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Antec 900 
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My System
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CPUMotherboardGraphicsRAM
AMD X2 6000 Asus M2N MSI 9800GTX 2 X 1GB Apacer DDR2 800 
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