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PERC 5/i RAID Card: Tips and Benchmarks - Page 209

post #2081 of 7173
Quote:
Originally Posted by dunk
i had a series of bad batteries from various suppliers - couldnt find any info at all, so in the end i broke open the package and removed the old 1950mah cell and attached an unprotected 18650 2000mah battery to the charging circuit inside the black box - works great and cost about $5 for the new cell

it also works with protected cells but not sure about charging status etc from the bbu electronics - i also tried a cell phone battery and a nintendo ds battery - all work fine if they are 3.7v lithium and just wrapped up the package in electrical tape with the thermocouple stuck to the battery cell so that the bbu electronics knows the temp of the cell as per original.
very nice tip thanks so this will be 100% test if everything is OK with connector ... I hope
post #2082 of 7173
Ok, so I ran into an interesting issue and I thought you guys might have some ideas. I have 2 Seagate 15.5K 146Gb SAS drives. When I connect them to either the Perc or my onboard SAS connectors and then power the system up, the drives do not spin up or as far as I can tell even power on. I have tried different power connections and even a separate PSU. Since I have tried both the PERC and the onboard I was thinking it was the drives. One of the drives I have had for a few weeks and it was working fine. I picked up a second one and that is when I started with this issue. I have tried them separately and together and still no go. I doubt would have 2 drives go bad at the same time. Any ideas?

Thanks
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post #2083 of 7173
Thread Starter 
Quote:
Originally Posted by utnorris View Post
Ok, so I ran into an interesting issue and I thought you guys might have some ideas. I have 2 Seagate 15.5K 146Gb SAS drives. When I connect them to either the Perc or my onboard SAS connectors and then power the system up, the drives do not spin up or as far as I can tell even power on. I have tried different power connections and even a separate PSU. Since I have tried both the PERC and the onboard I was thinking it was the drives. One of the drives I have had for a few weeks and it was working fine. I picked up a second one and that is when I started with this issue. I have tried them separately and together and still no go. I doubt would have 2 drives go bad at the same time. Any ideas?

Thanks
What happens if you apply just power to the hard drives (no data plug)? They should spin up.

Are you supply the +3.3v as well as the +12v and +5v?
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post #2084 of 7173
Have you set the jumper correctly. SCSI Drives and SAS have a jumper to set them to wait for a spinup command or to spinup at once. See the jumpers.
post #2085 of 7173
Quote:
Originally Posted by DuckieHo View Post
What happens if you apply just power to the hard drives (no data plug)? They should spin up.

Are you supply the +3.3v as well as the +12v and +5v?
Yes, I tried with both my main and secondary PSU. They do not spinup at all.


Quote:
Originally Posted by tekkno_frank View Post
Have you set the jumper correctly. SCSI Drives and SAS have a jumper to set them to wait for a spinup command or to spinup at once. See the jumpers.
Seagate's site stated there shouldn't be any jumper settings for these drives, however I was suspecting that maybe the drive had gone into some locked mode and that I would need to set a jumper just to unlock it. Unfortunately, Seagate's site doesn't talk about this at all. If you have any idea of a jumper connection let me know, they are not printed on the drive either.

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post #2086 of 7173
you'll probably just have to look at the back of the drive.
post #2087 of 7173
Thread Starter 
Quote:
Originally Posted by utnorris View Post
Yes, I tried with both my main and secondary PSU. They do not spinup at all.
The power plugs... are they:
yellow|black|red|black|orange

Or: yellow|black|red|black
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post #2088 of 7173
Quote:
Originally Posted by utnorris
Yes, I tried with both my main and secondary PSU. They do not spinup at all.
from Seagate Cheetah 15K.6 SAS Product Manual:

4.3 Start/stop time
The drive accepts the commands listed in the SAS Interface Manual less than 3 seconds after DC power has been applied.
If the drive receives a NOTIFY (ENABLE SPINUP) primitive through either port and has not received a START STOP UNIT command with the START bit equal to 0, the drive becomes ready for normal operations within 20 seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit equal to 0 before receiving a NOTIFY (ENABLE SPINUP) primitive, the drive waits for a START STOP UNIT command with the START bit equal to 1.
After receiving a START STOP UNIT command with the START bit equal to 1, the drive waits for a NOTIFY (ENABLE SPINUP) primitive. After receiving a NOTIFY (ENABLE SPINUP) primitive through either port, the drive becomes ready for normal operations within 20 seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit and IMMED bit equal to 1 and does not receive a NOTIFY (ENABLE SPINUP) primitive within 5 seconds, the drive fails the START STOP UNIT command.
The START STOP UNIT command may be used to command the drive to stop the spindle. Stop time is 30 seconds
(maximum) from removal of DC power. There is no power control switch on the drive.


so you need to try to set options in controler ... or drives are dead
post #2089 of 7173
hi

I've found interesting document LSI SAS Card and BBU error / BBU calibration / Troubleshoot BBU issues on page 4 there is procedure how to force calibration using MSM - and there is screen where battery is present ...

question - if I don't see battery in MSM - this means that connector is broken or battery is totally dead ? or even if battery is totally discharged and can't be "vitalized" - should I see it in MSM ?

I don't see my battery in MSM - MegaCLI can't "connect" and read infos from BBU - so this means that connector is dead ? I think even if battery is totally discharged - there should be info about that ...

so if you have dead battery - did you see it in MSM ?

edit:

command:

megacli -adpbbucmd -bbulearn -a0

give me:

Adapter 0: BBU Learn Failed

so this means dead battery or dead connector ?
Edited by RobiNet - 4/9/09 at 11:43am
post #2090 of 7173
Quote:
Originally Posted by RobiNet View Post
hi

I've found interesting document LSI SAS Card and BBU error / BBU calibration / Troubleshoot BBU issues on page 4 there is procedure how to force calibration using MSM - and there is screen where battery is present ...

question - if I don't see battery in MSM - this means that connector is broken or battery is totally dead ? or even if battery is totally discharged and can't be "vitalized" - should I see it in MSM ?

I don't see my battery in MSM - MegaCLI can't "connect" and read infos from BBU - so this means that connector is dead ? I think even if battery is totally discharged - there should be info about that ...

so if you have dead battery - did you see it in MSM ?

edit:

command:

megacli -adpbbucmd -bbulearn -a0

give me:

Adapter 0: BBU Learn Failed

so this means dead battery or dead connector ?
For me, with the bad connector, the battery didnt even show up in MegaRAID.

I think someone stated earlier that even a completely drained battery should show up in MegaRAID.

One thing I did earlier was to make sure the BBU Cable was continuous, and each of the 5 wires were. That somewhat made more sense after learning that the connector on the card was the problem, as it couldn't be the cable. All this requires is a multimeter with small probes, small enough to fit into those tiny holes

If the battery has any charge in it left whatsoever, you could check the red and black wires (red +, black - like any other battery system) and see if they put out some voltage. That would tell you if the battery is completely dead or not.
    
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