Overclock.net › Forums › Mobile Computing Forum › Laptops and Netbooks › Dell and Quality, should they be in the same sentence?
New Posts  All Forums:Forum Nav:

Dell and Quality, should they be in the same sentence?

post #1 of 10
Thread Starter 
Aside from Dell's "great customer service" I've been hearing about, are they worth it....particularly This One, the bottom of the barrel cheapest one I can find? I went to Best Buy and the employee I spoke with actually said he wouldn't own a Dell unless it was the last PC on the planet, simply because they lack in quality.

The reason I ask is that I bought it immediately online to be sure I could get it and am now having second thoughts. Cost me $490, but if it breaks in 6 months to a year I don't want it no matter the customer service. Should I return it and spend a little more on something else?
    
CPUMotherboardGraphicsRAM
E8400 DFI DK P35 8800GT 512 OCZ, Team 6GB Total 
Hard DriveOptical DriveOSMonitor
Dual WD160, RAID 0 Samsung IDE DVD Burner Vista Ultimate 64 Envision 22", Hanns G 19" 
PowerCase
OCZ Gamextreme 700 Antec 900 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
E8400 DFI DK P35 8800GT 512 OCZ, Team 6GB Total 
Hard DriveOptical DriveOSMonitor
Dual WD160, RAID 0 Samsung IDE DVD Burner Vista Ultimate 64 Envision 22", Hanns G 19" 
PowerCase
OCZ Gamextreme 700 Antec 900 
  hide details  
Reply
post #2 of 10
well, for 490, its clear that they have to cut corners somewhere. there's nothing wrong with higher end dell laptops, but any laptop you get for 500 will be of iffy quality.
Heisenberg
(16 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 4930k Asus RIV BE HIS HD7970x3 4x4GB Corsair 2133 
Hard DriveHard DriveHard DriveCooling
Samsung 840 Evo 500GB 2 Crucial m4 256gb raid 0 4TB Hitachi EK rivbe monoblock + ek 7970fc 
OSMonitorKeyboardPower
Windows 8.1 Pro 27" LED Cinema + 27" Auria 2560x1440 Mionix Zibal 60 Corsair ax1200i 
CaseMouseAudioAudio
Case Labs TH10 Mionix Naos 5000 Asus Xonar d2x Teac ha-501 amp & hd650/dt880 600 ohm cans 
  hide details  
Reply
Heisenberg
(16 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 4930k Asus RIV BE HIS HD7970x3 4x4GB Corsair 2133 
Hard DriveHard DriveHard DriveCooling
Samsung 840 Evo 500GB 2 Crucial m4 256gb raid 0 4TB Hitachi EK rivbe monoblock + ek 7970fc 
OSMonitorKeyboardPower
Windows 8.1 Pro 27" LED Cinema + 27" Auria 2560x1440 Mionix Zibal 60 Corsair ax1200i 
CaseMouseAudioAudio
Case Labs TH10 Mionix Naos 5000 Asus Xonar d2x Teac ha-501 amp & hd650/dt880 600 ohm cans 
  hide details  
Reply
post #3 of 10
Dell's support sucks for me. Just to talk to them (after I bought my computer) to ask a simple question cost around $70.

But the Dell XPS laptops are hella nice, kind've makes me want one.
00-Raiser
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 920@3.4GHz ASUS P6T X58 Sapphire ATI 4870 512MB Gskill 6GB 1333MHz 
Hard DriveOptical DriveOSMonitor
2x640GB WD Black (RAID 0) 22x Samsung DVD Burner Windows Server 2008: Enterprise Edition Dell S2309W 
KeyboardPowerCaseMouse
Logitech G15 Corsair 850TX Cooler Master Cosmos 1100 Logitech G9 
  hide details  
Reply
00-Raiser
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 920@3.4GHz ASUS P6T X58 Sapphire ATI 4870 512MB Gskill 6GB 1333MHz 
Hard DriveOptical DriveOSMonitor
2x640GB WD Black (RAID 0) 22x Samsung DVD Burner Windows Server 2008: Enterprise Edition Dell S2309W 
KeyboardPowerCaseMouse
Logitech G15 Corsair 850TX Cooler Master Cosmos 1100 Logitech G9 
  hide details  
Reply
post #4 of 10
Quote:
Originally Posted by onexero View Post
Dell's support sucks for me. Just to talk to them (after I bought my computer) to ask a simple question cost around $70.
What question did you ask? Dell support is free atleast as long as you are still under the warranty period.
Gaming Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon 64 x2 4600+ AM2 Dell 0CT103 EVGA GeForce 9600GT 512MB 4 x 1GB Wintec (DDR2-667) 
Hard DriveOSMonitorCase
SAMSUNG HD160JJ/P SATA-II 160GB Windows Vista Ultimate x64 Dell 1907FP 19" Dell Dimension E521 
Mouse
Logitech MX518 
  hide details  
Reply
Gaming Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon 64 x2 4600+ AM2 Dell 0CT103 EVGA GeForce 9600GT 512MB 4 x 1GB Wintec (DDR2-667) 
Hard DriveOSMonitorCase
SAMSUNG HD160JJ/P SATA-II 160GB Windows Vista Ultimate x64 Dell 1907FP 19" Dell Dimension E521 
Mouse
Logitech MX518 
  hide details  
Reply
post #5 of 10
Ive always had dell products. Im on my XPS laptop right now. I honestly see nothing wrong with them, i also own a XPS desktop. Honestly, go for it. Why not.
Gaming Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K P8P67 DELUXE AMD Radeon HD 6990 Series Corsair  
RAMHard DriveHard DriveHard Drive
Corsair  M4 Crucial WD Velociraptor WD Velociraptor 
OSMonitorKeyboardPower
Windows Vista Home Premium x64 Asus 24" Razer Anansi Thermaltake Toughpower 1200w 
Mouse
Razer Naga 
  hide details  
Reply
Gaming Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K P8P67 DELUXE AMD Radeon HD 6990 Series Corsair  
RAMHard DriveHard DriveHard Drive
Corsair  M4 Crucial WD Velociraptor WD Velociraptor 
OSMonitorKeyboardPower
Windows Vista Home Premium x64 Asus 24" Razer Anansi Thermaltake Toughpower 1200w 
Mouse
Razer Naga 
  hide details  
Reply
post #6 of 10
Quote:
Originally Posted by onexero View Post
But the Dell XPS laptops are hella nice, kind've makes me want one.
The XPS also have much better support, I think. Shortly after getting my M1530, it died (Nvidia GPU....enough said).

I called the XPS support, and it couldn't have been more than 10-15 minutes later, a tech was schedule to come to my house and replace the motherboard the next day. Sure I could've done it myself, but I would've forfeit the remainder of my warranty.

Would I ever buy an XPS desktop though? No...
post #7 of 10
Quote:
Originally Posted by kaxx View Post
Aside from Dell's "great customer service" I've been hearing about, are they worth it....particularly This One, the bottom of the barrel cheapest one I can find? I went to Best Buy and the employee I spoke with actually said he wouldn't own a Dell unless it was the last PC on the planet, simply because they lack in quality.

The reason I ask is that I bought it immediately online to be sure I could get it and am now having second thoughts. Cost me $490, but if it breaks in 6 months to a year I don't want it no matter the customer service. Should I return it and spend a little more on something else?
I bought a Dell Inspiron laptop in 2001 and kept it for about three years, then sold it on eBay. I found that the plastics were a bit on the cheap side, but otherwise it was a very good, well built laptop. Of course, I paid around £1200 (around $2400 USD) for it back in '01, but laptops were more expensive then, so I'd say the one you ordered would be OK. I'm pretty sure it'd last more than 6 months anyway .

On the whole, I'd say Dell make good laptops, so I wouldn't be too concerned if I were you .

Highly-Annoyed
    
CPUMotherboardGraphicsRAM
Q6600 @ 3.6GHz (400x9) Gigabyte EP45-DS3P HD4850 512MB 630/1000 4GB DDR2-800 OCZ Gold Rv.2 
Hard DriveOptical DriveOSMonitor
700GB SATA300 Storage Sony: 1x DVDROM, 1x DVDRW XP Home SP3 17" LCD (Black/Silver) 
KeyboardPowerCaseMouse
Dell Quietkey Spacesaver Corsair TX 750W Antec SLK3700-BQE (Black) Logitech RX250 USB 
Mouse Pad
Black Generic 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Q6600 @ 3.6GHz (400x9) Gigabyte EP45-DS3P HD4850 512MB 630/1000 4GB DDR2-800 OCZ Gold Rv.2 
Hard DriveOptical DriveOSMonitor
700GB SATA300 Storage Sony: 1x DVDROM, 1x DVDRW XP Home SP3 17" LCD (Black/Silver) 
KeyboardPowerCaseMouse
Dell Quietkey Spacesaver Corsair TX 750W Antec SLK3700-BQE (Black) Logitech RX250 USB 
Mouse Pad
Black Generic 
  hide details  
Reply
post #8 of 10
from my experience dells are rock solid stable and do everything their soposed to. thats where the good ends. the customer service is bad and they do NOTHING more than they should. ive had a dell from 2000-now and its currently my main rig(i no, i no... its a bad comp im trying to upgrade check out my sig ^_^). so if you want a cheap rock solid stable pc get a dell but expect to get nothing more than what it says on the specs.
M.E.D.
(14 items)
 
  
CPUMotherboardGraphicsRAM
E5200 :( Maximus Formula x38 9600GSO :( G.Skill 2x2gb ddr2 1066 
Hard DriveOptical DriveOSMonitor
Barracuda 7200.12 500GB Samsung DVD Burner /W Lightscribe Windows 7 64bit 17" CRT :( 
KeyboardPowerCaseMouse
Razer Lycosa Corsair 850TX Modded Antec 900 Razer Lachesis 
Mouse PadAudio
Rocketfish Dbl-sided Anodized Aluminum Logitech CRAP speakers.. :( 
  hide details  
Reply
M.E.D.
(14 items)
 
  
CPUMotherboardGraphicsRAM
E5200 :( Maximus Formula x38 9600GSO :( G.Skill 2x2gb ddr2 1066 
Hard DriveOptical DriveOSMonitor
Barracuda 7200.12 500GB Samsung DVD Burner /W Lightscribe Windows 7 64bit 17" CRT :( 
KeyboardPowerCaseMouse
Razer Lycosa Corsair 850TX Modded Antec 900 Razer Lachesis 
Mouse PadAudio
Rocketfish Dbl-sided Anodized Aluminum Logitech CRAP speakers.. :( 
  hide details  
Reply
post #9 of 10
My college had a contract with Dell so almost every student had a dell laptop and we had a dell certified tech on campus to do hardware repairs. I worked as a help desk/software tech while I went there and even after that I am a fan of Dells. They do have great support and the only consistent problems I have seen are HDD crashes and LCD screens going out. The first can't be blamed on Dell because they don't make the HDD and most students don't know how to treat a laptop, and the second isn't really their fault either because at this time laptops weren't really made to be used 24/7 like we did.
Bravo
(13 items)
 
  
CPUMotherboardGraphicsRAM
X4 955 @ 3.6 Asus M479T 4870 1GB 8 GB DDR3 
Hard DriveOSPowerCase
160 GB Win 7 Antec 750w Antec 300 
  hide details  
Reply
Bravo
(13 items)
 
  
CPUMotherboardGraphicsRAM
X4 955 @ 3.6 Asus M479T 4870 1GB 8 GB DDR3 
Hard DriveOSPowerCase
160 GB Win 7 Antec 750w Antec 300 
  hide details  
Reply
post #10 of 10
Thread Starter 
Actually, I've only read 2 bad reviews on it, and they were from obvious entry level PC people. One complained about Vista, and the other complained about how her screen cracked "all by itself" and Dell wouldn't replace it.
    
CPUMotherboardGraphicsRAM
E8400 DFI DK P35 8800GT 512 OCZ, Team 6GB Total 
Hard DriveOptical DriveOSMonitor
Dual WD160, RAID 0 Samsung IDE DVD Burner Vista Ultimate 64 Envision 22", Hanns G 19" 
PowerCase
OCZ Gamextreme 700 Antec 900 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
E8400 DFI DK P35 8800GT 512 OCZ, Team 6GB Total 
Hard DriveOptical DriveOSMonitor
Dual WD160, RAID 0 Samsung IDE DVD Burner Vista Ultimate 64 Envision 22", Hanns G 19" 
PowerCase
OCZ Gamextreme 700 Antec 900 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Laptops and Netbooks
Overclock.net › Forums › Mobile Computing Forum › Laptops and Netbooks › Dell and Quality, should they be in the same sentence?