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Possible Solution to ATIKMDAG Driver Crash

post #1 of 79
Thread Starter 
Here is a possible solution to the ATIKMDAG.SYS Driver Crash issue that has plagued so many people. The following is from one of the M$ Newsgroups on the issue, from someone who actually took the time to sit down and test it.

Part of the way down the page at the link below, there is a post from a user Level5Owner, who says the issue is with the Catalyst Control Center itself, not the drivers.

Let me know if this helps anyone.
I'm going to try when I get home tonight and see if it works. Here is his post.

From Microsoft Newsgroup Site about ATIKMDAG Issue

Level5Owner's Post

My System Engineer and I have after many headaches and ALOT of tylenol have Identified the apparent Cause of this Problem.

What it is Not -

Vista ( 32bit or 64bit ), XP ( 32bit or 64bit ), .NET framework, System Memory, Heat, Dual Monitors ( Extended Desktop or Clone Mode ) .

What it appears to be -

The ATI CATALYST CONTROL PANEL SOFTWARE ( Not the Stand Alone Driver )

Basis For Conclusion -

We tested all My Systems ( 4 of them ,2 XP ( 1 64bit and 1 32bit ) 2 VISTA Ultimate ( 1 32bit and 1 64bit ) from the ground up with NUMEROUS CLEAN installs of the BASE OS to try and reproduce the Error After every Software install. We did this with the OS Updated and With the OS Naked. The Error only Occured AFTER installing the CATALYST CONTROL PANEL SOFTWARE.
We then Did Clean installs on All the Systems and Installed ONLY the CATALYST SOFTWARE to see if it was a Conflict with any other software.
The Error occured Almost Immediatly.

We then Purged the Systems of All ATI Software and Tried to install the Software in the Individual packages the ATI does Provide. As soon as we installed the CATALYST CONTROL PANEL SOFTWARE the ERROR Occured.

We thenPurged the Systems again of the ATI SOFTWARE and Installed ONLY THE DRIVER. We ran the Systems for 2 weeks the ATIKMDAG HAS STOPPED RESPONDING AND RECOVERED Error did not reassert itself.

If you have the CATALYST CONTROL PANEL INSTALLED and Do a Seach of Your Primary hard Drive you will Find that the ATIKMDAG.SV file is ONLY found in the CATALYST CONTROL PANEL SOFTWARE PACKAGE.

If you Remove the CATALYST CONTROL PANEL you will remove ATIKMDAG.SV from your System and this solves at least this Issue.

The problem seems to be an encoding error in how the CATALYST control Panel Software Interacts with ICQ's in relation to The OS instructions.

It should be Noted that ATI apparently is aware of the Issue as they Offer a Standalone Download of the Graphics Driver even thought they will not Officially Acknowledge the Issue.

My System Engineer and I both have Notified ATI of our Findings. They have not responded.

OF NOTE -

Graphics Performance Does not appear to suffer when runnig ONLY the Graphics Driver. The Only Differance is that You Can Not use the Features that the CATALYST CONTROL PANEL SOFTWARE provides. However for graphics Stability it is a Small Price to pay.

Also Before you Chuck your ATI graphics Card For an NVIDIA Graphics Card note that NVIDIA Graphics Cards Present a Simalar Error and More Importantly NVIDIA DOES NOT OFFER a Standalone DRIVER, you take thier CONTROL PANEL or Nothing.
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post #2 of 79
Thread Starter 
Another possible solution from ATI's forums at game.amd.com is to remove Microsoft KB952287 from your system.

I called ATI's Tech Support today and they told me it was a hardware issue, that one of my cards was overheating, or that something wasn't compatible with Vista. This is damaging my future support for ATI and AMD. Basically, I got the run-around from them, more likely they don't know what's causing it to happen.

I'm going to try both solutions here and will post in a few days as to whether or not they worked.
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post #3 of 79
Thread Starter 
I tried uninstalling KB952287 and that didn't help. I uninstalled the CCC and that seems to be helping a little. I also renamed the atikmdag.sys to atikmdag.sys.old to take out the driver completely. We'll see what happens there.

It's the Windows Kernel Mode driver. I'm not sure if it's even needed since Windows runs in User mode, not Kernel Mode. We'll see if I get any crashes or not. I'll post updates in a few days.
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post #4 of 79
I am getting this error and I'm fed up. I got an RMA on my card because of it as myself and the tech support from Visiontech felt it was a bad card.

The system passes all memcheck and Q95 tests but immediately throws a ATIKMDAG error or blue screen when attempting to run 3Dmark or any 3d game. 2D seems fine.

I will try to uninstall the Control panel drivers tonight, but this is sorely disapointing.

I am running:
Q6600
Asus Rampage Formula not OC'ed
4GD Crucial RAM
Visiontech 4870 512mb RAM
Catalyst 8.11 drivers, updated from 8.7 after the errors started 2 days ago
Edited by brainwashed_360 - 12/9/08 at 11:09am
post #5 of 79
I just went back to Nvidia with a GTX260. I'm tired of trying to get this card to work.
post #6 of 79
That is good info for people with this problem. Although I used to constently get that stupid error with my 3870, I have yet to get it with my 4870x2 (knock on wood) and I have the CCC installed.
    
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post #7 of 79
yeah i usually get that error while playing several games because it usually freeze and the resumes but sometimes the whole game crashes, ill try uninstalling CCC and go with just the display drivers and see what it does.
post #8 of 79
I'm still getting bsod from the said driver my bsod info...

Last night I installed SP2 Beta for Vista, and I left the laptop running all day to see if it bs'd by the time I get home.

Am considering trying to remove catalyst, and just putting in the drivers alone. Even went to dl the old 2007 drivers from toshiba which came with my laptop...

My laptop fortunately is not overheating or similar. I've even bought a cooler with it from the beginning to avoid said overheating issues that some people believe could be the problem. Used compressed air to clear it out, and checked cable connections, wiring, etc.

Has there been any more solutions found to possibly resolve? Or program conflicts with said atikmdag?

- Le_Loup
    
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post #9 of 79
Thread Starter 
Yeah, unfortunately it's back to the drawing board with this . I've tried this and several other things and I'm still getting the error as well. I'm almost convinced now that it is a hardware or possibly an issue with one of my monitors. I'm gonna play around with it a little more and see what happens.
Has there been any more solutions found to possibly resolve? Or program conflicts with said atikmdag?
Darth Beast
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post #10 of 79
Quote:
Originally Posted by Darkvette View Post
Yeah, unfortunately it's back to the drawing board with this . I've tried this and several other things and I'm still getting the error as well. I'm almost convinced now that it is a hardware or possibly an issue with one of my monitors. I'm gonna play around with it a little more and see what happens.
Has there been any more solutions found to possibly resolve? Or program conflicts with said atikmdag?
does it happen with a single card only?did you try checking if powerplay might be responsible for this?i never got this error but still wanna know whatever helps.
    
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