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[XFX] XFX Goes ATi - Page 7

post #61 of 193
Quote:
Originally Posted by hiiyah777 View Post
Lol.

But it's true what someone else said, I just wish ATI dished out driver's half as often as nvidia. It really would make a big difference.
You mean once a month is just to long to wait?

And now HIS has a competitor for my ATi purchases.
post #62 of 193
Woot! Awesome! Still, I aint had any problems with my PowerColor version so far.
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post #63 of 193
Quote:
Originally Posted by Redmist View Post

Oh, and if eVGA went Red, I have to say I'd defect from Sapphire.
post #64 of 193
Quote:
Originally Posted by RallyMaster View Post
...My last NVIDIA card was an XFX and it served me well for 3 years so I'm looking forward to this...
Quote:
Originally Posted by MasterKromm View Post
^ Exactly, and even if I'm not giving the card away to friends/family it will find a place in a rig eventually. The added insurance of a lifetime or doublelifetime warranty is a huge plus...
Quote:
Originally Posted by trueg50 View Post
...Well, I'd say its a toss up if its true, though personally I really don't like XFX. Their warranty is good, but their support system is atrocious (takes a week just to get an RMA number)...
^^ Unfortunately I agree with all three of the above statements:
A) Great Reliable Products!!
B) Super great double lifetime warranty......UH wait a second....

(Maybe their support structure is different for GFX cards than it is for MoBos?!?!)

But... God forbid you actually get unlucky enough to need to use the warranty...

It took me 1.5 months to get a MoBo exchanged, and the one they finally sent was defective

Total time from first "I need to RMA this MoBo" submission.
To receipt of a working board
Sept. 08- Nov. 13
:swearing:
(never mind the initial frustrating week or so -just to get the RMA # approval; Actually having to convince them that you do know what you're on about and the board does need to be RMA'd)!
I realize this is a neccesary evil- to prevent "forgot to plug in the 8pin" type RMA's- but C'mon:
"yes I plugged in the PSU"
*waits two days for reply*
"Did you try clearing the CMOS?";
"Yes, and I tried a different CPU; Can I have that RMA# now?";
*waits two days for reply*:
"did you try different RAM?"
GRRRR!
(I Had to fight that battle twice )
( "we don't ship defective boards- Are you sure it isn't your PSU?")

(It was a Night and Day difference to the CS I got from BFG
Shame really; XFX actually do produce superb products!
If they can fix the Customer Service PITA hoop jumping, then I'm in.

And YES, that sort of thing DOES affect future purchasing decisions!
I really don't care how great their "double super spiffy deluxe" warranty is...
If you have to fight tooth and nail just to get them to actually make good on it! -- Then it's really NOT that great.

Maybe things will be much better... NOW we have an "guy on the inside"
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post #65 of 193
Quote:
Originally Posted by SpcCdr View Post
Maybe things will be much better... NOW we have an "guy on the inside"
post #66 of 193
XFX FTW! I know exactly where I'm going for my next GPU... the double lifetime warranty is great
At long last...
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At long last...
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post #67 of 193
This will make other ATI partners improve their warranty and customer service to stay in business.
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Ishimura
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post #68 of 193
Double Lifetime Warranty ATI cards; here I come!
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post #69 of 193
4870 x2 XXX Edition, please?
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post #70 of 193
Fud strikes again, and tipped everyone until someone (Hexus) took that bait?
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