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eMachines T6520 Problem

post #1 of 14
Thread Starter 
My mom-in-law's computer has been suffering some weird symptoms lately. It will just randomly shut off and revert to what resembles sleep mode. (Blinking power button, but the button is unresponsive.) The only way to turn it back on is to unplug the power cord and wait a couple seconds, then plug it back in. I checked temps, cleaned all the dust bunnies out of the fans, checked and verified that both ram sticks work. I do not have another 939 chip to test with, but it doesn't seem like something a cpu would cause. I'm leaning toward the power supply or hard drive. I need to figure this out soon because it's getting progressively worse, in that it's shutting down a few seconds after hitting the desktop. Thanks in advance.
post #2 of 14
Me thinks it's the RAM. Run Memtest on each stick of RAM. Also clear the CMOS if you haven't already.
    
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post #3 of 14
Thread Starter 
I've cleared the CMOS just for the hell of it, same deal. I tried booting with one stick at a time, and nothing changed. Could both sticks be bad?
post #4 of 14
Quote:
Originally Posted by alwaysAMD View Post
I've cleared the CMOS just for the hell of it, same deal. I tried booting with one stick at a time, and nothing changed. Could both sticks be bad?
AlwaysAMD, as aksthem1 suggested have you tried running memtest on both sticks of memory? Please make sure to run tests 5 and 8 each for at least 20 minutes. Those tests are a bit more intensive then the defaults.

Do you have another power supply to test with? Physically review the motherboard and look for any capacitors that might be bulging/leaking. Is her computer on a surge protector or UPS device?

Let us know

Good luck
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Workstation
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Athlon II X4 620 Asus M4A785-M Asus 5770 G.Skill 8GB DDR2-800 
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WD3200AAJS Windows 7 Pro Acer AL2216W, Samsung P2770 Corsair 550VX 
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Tagan Black Pearl 
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post #5 of 14
Thread Starter 
@th1nk3r, I do have another power supply, and I will do that when I get home, along with memtest. I already checked the capacitors and all seem to be in good condition. It is connected to a surge protector, should I plug it directly into the wall?
post #6 of 14
Quote:
Originally Posted by alwaysAMD View Post
It is connected to a surge protector, should I plug it directly into the wall?
AlwaysAMD, no that isn't required unless of course you have a feeling the surge protector was damaged in some way? Having a computer plugged directly into the wall is more susceptible to electronic noise which may damage the power supply and other components in the computer. A surge protector usually only protects against surges. Those have a certain Joule rating. A UPS (Uninterruptible power supply) can filter out electronic noise and other various nasty things that are in our power. These are excellent devices to have and I recommend everyone to have at least one

Good luck
Workstation
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CPUMotherboardGraphicsRAM
Athlon II X4 620 Asus M4A785-M Asus 5770 G.Skill 8GB DDR2-800 
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WD3200AAJS Windows 7 Pro Acer AL2216W, Samsung P2770 Corsair 550VX 
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Tagan Black Pearl 
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Workstation
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CPUMotherboardGraphicsRAM
Athlon II X4 620 Asus M4A785-M Asus 5770 G.Skill 8GB DDR2-800 
Hard DriveOSMonitorPower
WD3200AAJS Windows 7 Pro Acer AL2216W, Samsung P2770 Corsair 550VX 
Case
Tagan Black Pearl 
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post #7 of 14
Thread Starter 
Thanks, I'll try all this wen I get back home tonight.
post #8 of 14
Thread Starter 
Let's say I partion the hard drive and throw a linux distro on there, and it operates with no hiccups, can I safely assume it's a windows issue? This thing is in dire need of a reformat, but I wanted to do that as a last resort since they have alot of crap on there they don't want to lose.
post #9 of 14
Quote:
Originally Posted by alwaysAMD View Post
Let's say I partion the hard drive and throw a linux distro on there, and it operates with no hiccups, can I safely assume it's a windows issue? This thing is in dire need of a reformat, but I wanted to do that as a last resort since they have alot of crap on there they don't want to lose.
alwaysAMD, that would be one way to troubleshoot the issue. Good idea

Does the event viewer list any error messages? You can access the event viewer by going to Start -> Control Panel -> Administrative Tools -> Event Viewer (eventvwr.msc). I'm also curious to know if the random shutdown/restart issues are solved by testing with a different power supply.

Good luck
Workstation
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CPUMotherboardGraphicsRAM
Athlon II X4 620 Asus M4A785-M Asus 5770 G.Skill 8GB DDR2-800 
Hard DriveOSMonitorPower
WD3200AAJS Windows 7 Pro Acer AL2216W, Samsung P2770 Corsair 550VX 
Case
Tagan Black Pearl 
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Workstation
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon II X4 620 Asus M4A785-M Asus 5770 G.Skill 8GB DDR2-800 
Hard DriveOSMonitorPower
WD3200AAJS Windows 7 Pro Acer AL2216W, Samsung P2770 Corsair 550VX 
Case
Tagan Black Pearl 
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post #10 of 14
fyi you should download a LiveCD linux distro to see if its your HD or not. find helix 3 or something of the sorts. its really a linux forensics CD, but with helix you can just burn the ISO to a CD and boot directly from the CD and have full operating system support. then if that crashes i'd be looking at power supply/memory.
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The pink bicycle
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