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3870 Install Blank Screen Help!

post #1 of 24
Thread Starter 
hi my brother has ASUS-M2A-VM and that has an onboard X1250, he recently bought a 3870. when he shutdown's his pc, takes out the Asus PCI HDMI card and puts in the 3870, installs in correctly, turns on the pc you can hear the 3870 spinning and the PC loading but he gets a blank screen, he doesn't even get to see bios screen or nothing. i've take my 4850 out and put his 3870 in my PC and it works perfectly. we've tried disabling his onboard gfx and reinstalling and he still gets a blank screen. we installed 8.12CCC and again same thing, we get a blank screen.

what can be wrong? i thought it might be the HDD MBR but i didn't think that held gfx?

his pc works fully with the 3870 in as he comes onto my MSN but he's just getting no displays.
Edited by zetec-ss - 12/18/08 at 6:12am
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post #2 of 24
You said your 4850 works fine in his rig?

Does his 3870 work fine in yours?

Could be a dead card.
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post #3 of 24
have you tried the 4850 in his system? would be interesting to see if has a problem with all cards or just the 3870...
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post #4 of 24
Quote:
Originally Posted by rpm666 View Post
You said your 4850 works fine in his rig?

Does his 3870 work fine in yours?

Could be a dead card.
cant be a dead card, it works in his system
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post #5 of 24
Thread Starter 
ok i'll give my card a go in his
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post #6 of 24
lol i think this might be that you have plugged the dvi plinto the wrong connector on gfx card just swap them around see what it does mine did the same thing.

Hope I helped.
Yours sincerely,
JoshsPC
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post #7 of 24
Thread Starter 
Quote:
Originally Posted by JoshsPC View Post
lol i think this might be that you have plugged the dvi plinto the wrong connector on gfx card just swap them around see what it does mine did the same thing.

Hope I helped.
Yours sincerely,
JoshsPC
alright mate, we've tried both DVI Ports on the 3870. it still never shown anything.

i've just tried my 4850 in his Mobo and he gets no picture.
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post #8 of 24
thats bad news! I dont know what the problem could be- dodgy PCI-e slot?
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post #9 of 24
Do you need to manually disable the onboard video on that motherboard? Leave the new card in the PC, but hook the cable to the old card and boot up. If you see video you will know that the onboard isnt disabled either because you need to do it manually, or the card you are putting in has a problem.
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post #10 of 24
Also make sure you uninstall the onboard video card drivers before you shutdown and hookup the new card.
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