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Problem with Gamertag Recovery

post #1 of 3
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I was over at friend's house helping him set up his wireless for his Xbox, and so he set up his account, but he screwed up the date, and now he can't connect to Xbox Live. Also, he used my e-mail address, so now when i want to recover my gamertag, it tells me to recover his. I called Xbox support and they said it's impossible to put more than one Gamertag on one e-mail address. Guess i showed them? I have no idea wth is going on with it, lol. Is there anyway i can close his account, because he doesn't use it anymore, lol he made a new one.
The WIP
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The WIP
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post #2 of 3
You will have to work with the support people there unfortunately... if they give you a hard time tell them you'd like it if they could get another support member or supervisor to handle your case.

Be professional and pleasant!! I have had to call twice, once for myself and once for a friend.
Mira
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Mira
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R a z a N e u n
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CPUMotherboardGraphicsRAM
Intel Core i5 2400S ASRock Z77 Extreme 4 AMD Radeon R9 390 Crucial Ballistix Tracer 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 Pro 256GB Western Digital WD50000LPLX LG BR/DVD/CD Burner Air Nation 
OSMonitorMonitorMonitor
Windows 10 Home RCA 32" 1080p RCA 32" 1080p LG 32" 1080p 
KeyboardPowerCaseMouse
Cooler Master Devastator II Ultra 1000w PC Voodoo Rage Cooler Master Devastator II 
Mouse Pad
Custom 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q8400 EP45-UD3L ATI Radeon HD 6950 Crucial Ballistix Tracer 
Hard DriveOptical DriveCoolingOS
1TB Western Digital LiteON DVD+-RW ArcticCooling CPU | 4x 80mm Case Fans Windows 7 Ultimate (64bit) 
MonitorKeyboardPowerCase
Sony 46" + LG 32" Logitech G15 Silverstone ST60F 600W VoodooPC Rage D:100 
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Logitech VX Revolution Vera Wang AltecLansing 5.1 300W Surround 
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post #3 of 3
there's a way to change the email address on the 360 itself, go do that
Sunfire
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Sunfire
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