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STEAM making me angry!

post #1 of 24
Thread Starter 
Here is the simple lowdown....

1) I bought Left 4 Dead
2) I had to make a profile on Steam... there really isn't a choice
3) I played Left 4 Dead without problems
4) I saw STALKER available for $5, hard to pass up never having played the game
5) I went to purchase the game
6) It asked me to login which is dumb considering I already have a profile (and had my Steam open with my profile name in the corner)
7) When trying to resend the password to my account assuming something was amiss it did not find my account/user/e-mail to resend a password to.
8) Though I was staring at my profile in Steam it would not let me buy the game as it wanted me to login and I couldn't get a new password and it would not verify that I even had an account.
9) For the heck of it I thought I would try creating an account assuming that perhaps you have to have a secondary account of sorts for financial information or something odd.
10) In short that did not work. Process failed.
11) The only thing left to try was to log out and log back in and after doing so twice it saw me as logged in as it had before, but this time did not ask me to log in a second time (I promptly changed my password just in case) and Steam let me purchase the game no problem.
12) However, I have never had such a problem before....... thus my anger through this process.
Edited by RoddimusPrime - 12/20/08 at 11:56pm
post #2 of 24
If you're experiencing problems with steam email them. They're very good with their support.
Bye Bye 775
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Bye Bye 775
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post #3 of 24
Thread Starter 
edit: In short this happened to a friend of mine on the same day (albeit a new member as well)...
Edited by RoddimusPrime - 12/21/08 at 9:35am
post #4 of 24
So..

Do you have a steam account or not?

Does it look like this?

    
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post #5 of 24
Thread Starter 
Refer to my first post of which I have edited.
Edited by RoddimusPrime - 12/20/08 at 11:49pm
post #6 of 24
Thread Starter 
Quote:
Originally Posted by justarealguy View Post
If you're experiencing problems with steam email them. They're very good with their support.
I went to the support site, but it asked me to login in order to contact support... thus no help.
post #7 of 24
No, you need to make a separate user for the support site for tracking purposes. It's not the same login/pass.

Try being clearer in your posts... I'm not exactly sure what you did wrong because you're very vague.
Akiyama Mio
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Akiyama Mio
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post #8 of 24
Dude Im going to be very blatant

You are not making any sense at all.

Word your posts better PLEASE
    
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post #9 of 24
Thread Starter 
I reposted......... it should be a walk in the park to read now....... It is indeed straightforward... hope you understand what went on now.

Cheers
post #10 of 24
Thread Starter 
Quote:
Originally Posted by XFreeRollerX View Post
Dude Im going to be very blatant

You are not making any sense at all.

Word your posts better PLEASE
Reworded...... and by the way I am not ignorant, but it is rather late and it was more of a rant. Sorry for the "original" poorly worded statement.

Quote:
Originally Posted by Coma View Post
No, you need to make a separate user for the support site for tracking purposes. It's not the same login/pass.

Try being clearer in your posts... I'm not exactly sure what you did wrong because you're very vague.
I don't think anyone is going to be sure of what went wrong...
Edited by RoddimusPrime - 12/21/08 at 9:37am
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