post #21 of 21

I have an almost similar issue, but my device manager shows that the drive is working fine.

The dvd drive also shows in my computer but would not read the recovery dvd that hp sent me, nor any new dvd's that i acquired recently.

It reads my old dvd's though like the world of warcraft vanilla and burning crusade dvds, however not the lich king and cataclysm dvds.

I tried the resolutions offered in this thread, but to no success.

Please help me too.