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Mail in rebate company files bankruptcy!!

post #1 of 17
Thread Starter 
If you have a rebate pending you might be in for a bigger headache then normal??

http://tech.yahoo.com/blogs/null/114161
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Liberty
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post #2 of 17
Quote:
Originally Posted by Ledge68 View Post
If you have a rebate pending you might be in for a bigger headache then normal??

http://tech.yahoo.com/blogs/null/114161
Old news, check here to see if your rebates are affected.
    
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post #3 of 17
phew...samsung (monitors) is not there (they already processing)...already got my corsair and xigmatek rebates...
and waiting on gigabyte...
Edited by pohtangina - 12/23/08 at 5:14pm
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post #4 of 17
newegg?....so all those rebates are ***t?
    
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post #5 of 17
Wow. I'm waiting on a Motorola $50 rebate. Wonderful....
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post #6 of 17
Quote:
Originally Posted by Vlasov_581 View Post
newegg?....so all those rebates are ***t?
You should read through the link I posted if your are worried. You would see the email Newegg sent out. I wouldn't worry about Newegg rebates, they seem to take customer service seriously.

Quote:

This is the e-mail I got from Newegg regarding the rebate today: (Note that this isn't from customer service but a standard letter sent to all those who submitted their rebates)

Dear Valued Newegg Customer:

We regret to inform you that our 3rd party Mail-in-rebate processing provider is unable to honor the rebate checks for the item you purchased at Newegg.com. At Newegg, however, we are committed to ensuring your satisfaction and will personally take on the responsibility to process each and every rebate at our own expense.

As we commit to doing everything possible to ensure proper payment of your check, we apologize for any inconvenience derived from this matter and we thank you for your patience and understanding.

Please make sure to follow these general guidelines:


1. Do not deposit the check into your bank or any financial institution, it will not be honored

2. Make a photocopy of your rebate check

3. Mail original check and a copy of this email to the following address:

Newegg Inc.
Attn: Mail-In Rebate
17708 Rowland St.
City of Industry, CA 91748


Newegg will also be receiving your information directly from the Mail-In rebate processing company and we will expedite the issuing of new checks to each affected customer. If you have not received your new check from Newegg within 2-4 weeks please contact our world class customer service at: Newegg Inc. Customer Service: 1-800-390-1119.
    
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post #7 of 17
Newegg is seriously one of the most standup companies I've ever seen.

They will probably get reimbursed for some of the rebate money... somehow, but the idea that they would do this, without customers complaining amazes me.
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The Fox Box
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post #8 of 17
Way to go newegg! I knew they were a good company, but to go the extra step and take rebates out of their own expense that is just pure customer satisfaction.
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post #9 of 17
Yay Asus isn't on the list. Hopefully I get mine soon.
post #10 of 17
Quote:
Originally Posted by TnB= Gir View Post
Yay Asus isn't on the list. Hopefully I get mine soon.
I'm happy too, planning on getting a laptop that has $100 rebate from NCIX
    
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