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DSL not working

post #1 of 4
Thread Starter 
My SBC DSL extreme was supposed to be going on 12/22/08. My account even says order is complete. 2 days ago it said pending. Called tech support 2 days ago and they had said something to the effect that the lines had an issue in the are. Well, came home today, after it says its activated and still no go. When I hook up the line to the modem, I get flashing red under the dsl button. I take it I'm still not getting a dsl signal. Problem is, I don't know if At&T will help much. Most likely, they aren't going to help me that much. The guys that really know what they are doing are probably for Christmas.


Has anyone else had a similar situation happen?
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post #2 of 4
Have you tried it on another phone jack?
    
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post #3 of 4
It's probably AT&T getting phone jacks confused up as keith27 mentions. I had the same issue and our DSL provider hooked us up to an non-existant phone line... or well, it existed but weren't connected to any terminal in the house.

That or them not having you connected in their end would make most sense
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post #4 of 4
Thread Starter 
I got another phone jack, but it's actually not tied in with my current phone number. It was a jack I used for a second phone line for internet, but had it turned off once I went with wireless. I'll check it out, worth a shot.
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