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Bios Prom - Christmas/B-day Present is a paperweight

post #1 of 30
Thread Starter 
Hello all! My name is Meg and I have an issue. (What a way to start out, huh?)

I was googling a problem I had and came across this site. I was wondering if someone could help me or at least point me in the right direction.

My dad bought me a laptop from a local pawn shop for my 16th bday/Christmas present. They booted it up infront of him, it worked, he bought it. He brought it home and I unwrapped it today and was all excited about using it, but it has this BIOS password boot lock. The guy that owns the pawn shop is an "aquantance" of my dad's so he called him to ask him what the password is and he told my dad that there never was a password when it was in his shop and we must have messed with it even though it hasn't been turned on since it left his shop. My dad got mad, they yelled at each other and we were basically told that all sales are final. Blah blah blah. (Sorry, long story.)

Anyway, my dad says he's going to call the police and I'm pretty sure they'll just laugh at us. He only payed $300 for it. He called HP and they want $350 for a complete overhaul, which he refuses to do because it's more than the comp cost. I've wanted a laptop for years and was hoping someone here could help me get this baby up and running. Please!

It's an HP Pavilion DV2000. When I hit enter 3 times on the password lock it says system disabled and comes up with a number. I'm not very computer savvy and can't supply much more than that on the fly. If you have any questions I'll do my best to answer them.

Happy Holidays, all!

(Nice to meet you, too!)
post #2 of 30
Welcome to OCN
All you need to do to reset the password is to reset the BIOS
Full instructions should be in here:
HP Pavilion dv2500 Entertainment PC Maintenance and Service Guide
Good luck -it's not too tough!

I hope you had a great Christmas (and Birthday too!!)
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Royally MIIFed
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post #3 of 30
Thread Starter 
Thank you so much! I'll let you know if it worked or if I blew myself to kingdom come. (Distinct possiblity. Lol.) You're a lifesaver! (And other than that it's been a pretty jolly holiday. Thank you!)
post #4 of 30
I just scanned through the PDF for Ya!
The rtc (realtimeclock) battery info is on Pg40 and the reset instructions are on Pg 50
Quote:
RTC battery
NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords
and CMOS settings to be cleared.


Description Spare part number
RTC battery (includes 2-sided tape) 417076-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see Battery on page 40).
5. Remove the hard drive cover (see Hard drive on page 45).
Remove the RTC battery:
1. Disconnect the RTC battery cable (1) from the system board.
2. Remove the RTC battery (2).
Reverse this procedure to install the RTC battery.

Edited by SpcCdr - 12/26/08 at 12:18am
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post #5 of 30
Thread Starter 
Does that mean that it will have no password or will it revert back to a factory setting?
post #6 of 30
It should have no password at all even factory I believe. I mean I have bought several notebooks and never had a factory set password. Good luck and Merry Xmass.
    
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post #7 of 30
Thread Starter 
It didn't work. Took the battery out, let it sit for a good half an hour and it is still bringing up the "Enter Password" prompt before it will even boot the comp. Sigh. Anymore ideas? I'm open to anything except paying HP $350 to fix it. There has to be an easier way. (And a less painful one.)
post #8 of 30
weird idea have you tried entering bios? I know on my old gateway lappy I could set a password for login to bios or just normal login so maybe you an get into bios and but not boot. Crazy thought but if the battery didn't work I'm not sure what else to try.
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post #9 of 30
you took out the RTC batter right and not just the laptop's battery?
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post #10 of 30
Thread Starter 
Yeah. We tried it. I also tried "password" thinking I'd feel really stupid if that's what it turned out to be. I just know there has to be a backdoor password to it, I just don't know what it is or how to find it. I mean, you don't create something like a bios without a backdoor just in case, or at least, I wouldn't. Because I know me. It would come to pass that I would need that backdoor. Sigh. I was wondering if the 6-7 digit number it gives me after I've entered the wrong password 3 times and it informs me the system is disabled would be of any help to anyone. And thank you everyone who has helped. It's GREATLY appreciated.
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