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post #11 of 30
Thread Starter 
Quote:
Originally Posted by rla4000 View Post
you took out the RTC batter right and not just the laptop's battery?
Lol. Yeah. Took out both, in fact. Just in case.
post #12 of 30
Quote:
Originally Posted by meggiebear View Post
It didn't work. Took the battery out, let it sit for a good half an hour and it is still bringing up the "Enter Password" prompt before it will even boot the comp. Sigh. Anymore ideas? I'm open to anything except paying HP $350 to fix it. There has to be an easier way. (And a less painful one.)
did you follow the other steps ? it just wasn't remove battery

see if pressing delete or f8/12 will do anything
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post #13 of 30
I didn't read the PDF is there a jumper as well or just removal of the battery to clear cmos?
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post #14 of 30
Thread Starter 
Quote:
Originally Posted by carl25 View Post
did you follow the other steps ? it just wasn't remove battery

see if pressing delete or f8/12 will do anything
I will try that. Someone earlier in the post gave me a link to a manual for the comp and it said to take out the laptop battery. Then the RTC battery. Then to let it sit for 5 mins. Then to put everything back in and all CMOS settings and passwords should be null. In the past all f8/12 did was make a horrible beeping noise until you quit pressing them and then it came up with the "enter password" box again.

(You probably know this already, but you are taling to someone with very limited computer knowledge. Up till this experience it was: Push the button. Power on. Play Sims2. Play Warcraft. Push the button. Power Off.)
post #15 of 30
Quote:
Originally Posted by meggiebear View Post
I will try that. Someone earlier in the post gave me a link to a manual for the comp and it said to take out the laptop battery. Then the RTC battery. Then to let it sit for 5 mins. Then to put everything back in and all CMOS settings and passwords should be null. In the past all f8/12 did was make a horrible beeping noise until you quit pressing them and then it came up with the "enter password" box again.

(You probably know this already, but you are taling to someone with very limited computer knowledge. Up till this experience it was: Push the button. Power on. Play Sims2. Play Warcraft. Push the button. Power Off.)
we all have to start somewhere
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post #16 of 30
Thread Starter 
These are the instructions I was given. Unfortunately it didn't work. Had high hopes:

Description Spare part number
RTC battery (includes 2-sided tape) 417076-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see Battery on page 40).
5. Remove the hard drive cover (see Hard drive on page 45).
Remove the RTC battery:
1. Disconnect the RTC battery cable (1) from the system board.
2. Remove the RTC battery (2).
Reverse this procedure to install the RTC battery.
post #17 of 30
It is impossible for the bios to retain a password if the power has been completely drained. Is there a jumper reset? If not, follow the procedure again and this time leave all the batteries disconnected overnight. We're gonna get through this! =)
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post #18 of 30
Thread Starter 
Quote:
Originally Posted by JerseyDubbin View Post
we all have to start somewhere
I am learning. Slowly. Once (if) this all works out, I will probably revert to Sims2/Warcraft and button pushing. It's probably safer that way. Machines and I have an uneasy alliance.
post #19 of 30
last option could be to reseat the CPU that's a bit more complicated though and should be a last resort. That will usually reset everything as well.
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post #20 of 30
Thread Starter 
Quote:
Originally Posted by dankoni View Post
It is impossible for the bios to retain a password if the power has been completely drained. Is there a jumper reset? If not, follow the procedure again and this time leave all the batteries disconnected overnight. We're gonna get through this! =)
The comp is in possession of a friend overnight who is looking into other options. I will ask about the jumper thing tommorrow. I'm off to bed for the evening. Will reply to anything else when I get up tomorrow. Again, thank you ALL! (Hmmm... that last part felt a bit Blanche DuBois.....)
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