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Steam Games Missing???? - Page 2

post #11 of 33
Uninstall Steam, Reinstall it, and then reinstall Left 4 Dead. If you already installed it once with the key to your Steam account, it should start installing. Then just try to start the game again.
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post #12 of 33
Thread Starter 
I can't reinstall L4D cause when I try the game tries to activate against steam and steam tells me that the key was used already and that I'm using a duplicate key. It looks to me like the account was hijacked and someone transfered the key from my account to their own.
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post #13 of 33
Either that, or you're not using the same Steam account that you activated the game with.

Are you sure you didn't create two different accounts by mistake?
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post #14 of 33
Thread Starter 
Positive!
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post #15 of 33
How are you trying to reinstall it? That is probably the cause of your troubles.
post #16 of 33
in steam go to your my games tab, select L4D, right click choose delete local content, go through all of that. then remove the disc from your CD/DVD drive, and double click on the left for dead in your my games tab, it will begin downloading and installing it from the Steam servers... when it's done, launch it... this should work. Hope it helps
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post #17 of 33
Thread Starter 
Quote:
Originally Posted by H3||scr3am View Post
in steam go to your my games tab, select L4D, right click choose delete local content, go through all of that. then remove the disc from your CD/DVD drive, and double click on the left for dead in your my games tab, it will begin downloading and installing it from the Steam servers... when it's done, launch it... this should work. Hope it helps
You see this is the problem L4D is no longer listed under "My Games" and when i try to install the game again I get the duplicate key error from steam
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post #18 of 33
Thread Starter 
I actually just tried to retieve the steam account using the L4D product key and steam said it sent an email to the address that the key is associated with and I didn't get the mail so some else has stolen the key, so unless steam give me the key back i'm stuck with a game I can't play fantastic. Can't believe the security on steam so that bad.
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post #19 of 33
Quote:
Originally Posted by Odster View Post
I actually just tried to retieve the steam account using the L4D product key and steam said it sent an email to the address that the key is associated with and I didn't get the mail so some else has stolen the key, so unless steam give me the key back i'm stuck with a game I can't play fantastic. Can't believe the security on steam so that bad.
It's not. I find it really insane how you just got the game and suddenly your account was jacked. Not saying I don't believe you, I just find it really odd how fast that happened.

I honestly think you're doing something wrong or maybe it was just a Steam error.

If you got it from somewhere that takes returns, you can try returning the game and say that it doesn't work with your system and you would like to get another, and then just purchase the game again, but this time through Steam.
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post #20 of 33
Quote:
Originally Posted by Odster View Post
I actually just tried to retieve the steam account using the L4D product key and steam said it sent an email to the address that the key is associated with and I didn't get the mail so some else has stolen the key, so unless steam give me the key back i'm stuck with a game I can't play fantastic. Can't believe the security on steam so that bad.
Have you followed these as well?

https://support.steampowered.com/kb_...6823-QADN-7849

https://support.steampowered.com/kb_...1673-IDGK-4694

https://support.steampowered.com/kb_...2347-QDFN-4366
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