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RMA Race: Asus vs. EVGA: EVGA WINS in 11 days ! - Page 5

post #41 of 51
Thread Starter 
I'll try the EVGA 9600GT in my rig because it's better than the 7600GT I'm currently using.
The Asus 4870 replacement card is the one I prefer for my gaming though.

It's apparent that EVGA takes care of its customers. The estimated UPS delivery date to EVGA was 2/21/09 so they turned it around in 3 days, shipped. Not bad.
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post #42 of 51
kinda obvious
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post #43 of 51
Thread Starter 
Feb. 26, 2009: Still no Asus RMA package. Evga beat Asus already by 2 days, and counting.
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post #44 of 51
i knew evga would win, evga FTW!!!!
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post #45 of 51
Thread Starter 
Quote:
Originally Posted by sgdude View Post
i knew evga would win, evga FTW!!!!
This experience points me towards EVGA products here on out. I've had numerous cards in the past with only one failure. I wish they made ATI cards as well.
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post #46 of 51
Thread Starter 
3/4/2009: Still no signs or emails from ASUS RMA, so I called them for the status. After about 1 minute I'm told it's on the workbench !

I'm not impressed. I mailed it to them on 2/13/09 and have verified they received it 2/19/09. Asus claims 10 working days to get it back out. In 9 more days it will have been a month. EVGA rules when it comes to customer support.

I'll keep you all informed.
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post #47 of 51
Thread Starter 
3/6/2009, still no confirming emails from Asus. No card yet. ASUS is starting to wear on my patience, showing THEIR TRUE COLORS.

I know where I'll be getting my next vga card from in the future.
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post #48 of 51
Thread Starter 
3/11/09. Called Asus again. They apolagized because the vga card had still not been worked on. In 2 more days it'll be 28 days exactly.

Asus is losing my buisness as I'm not impressed. I hope others are luckier than me.
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post #49 of 51
Quote:
Originally Posted by lenzo View Post
3/11/09. Called Asus again. They apolagized because the vga card had still not been worked on. In 2 more days it'll be 28 days exactly.

Asus is losing my buisness as I'm not impressed. I hope others are luckier than me.
You almost have my EVGA RMA beat
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post #50 of 51
Thread Starter 
Finally, 3/13/2009 I arrive home after work with 2 boxes on my doorstep.
1x RMA from Asus, 28 days later. Card works fine, but will get aftermarket cooler. running 78C after an hour of Fallout 3.

Second box from Newegg: New PII X4 940 / GA-MA790GP-UD4L build.
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