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[Official] The CoolerMaster Storm Scout, Scout II Club - Page 911

Poll Results: What is your Overall Opinion on this case

 
  • 49% (927)
    Great
  • 30% (573)
    Good
  • 12% (226)
    Meh
  • 1% (27)
    Bad
  • 5% (108)
    SUX
1861 Total Votes  
post #9101 of 28613
Note: XFX's timestamps are using a timezone that is not in sync with my own.

Out of curiosity of XFX's customer service/support, I opened a support ticket with them on Friday, April 23. I assumed (incorrectly) this was a "Live Chat" and opened the topic without enough information...

Quote:
[ 4/24/2010 3:52:50 AM] Support for Crossfire with 2 XFX HD5770 DDR5
  • After realizing this was not live, I assumed maybe they would just email me the following Monday, with links to an overkill of information about the 5770 and Crossfire.

Quote:
[BRIAN 4/26/2010 7:13:14 PM] Hi, I think your message may have gotten cut off. Are you asking whether or not 2 5770 cards can activate crossfire? If so, then yes. Let us know. Thanks, Brian.
  • From Friday late afternoon to the following Monday, since it was over a weekend, I think we can still consider this as a "Next Business Day" response. Although, it's my fault I didn't provide enough information, so I'll lose another day.
  • I didn't respond until the 27th, but again, XFX is using a much faster timezone then mine..

Quote:
[ 4/28/2010 3:05:42 AM] No. I recently purchased a 2nd XFX HD5770. I have 3 questions. First, do you offer free Crossfire Bridges? The video card does not include a Crossfire bridge in the retail box. Second question, I would like to know if you can provide a step by step manual to setting up Crossfire with 2, XFX HD5770 video cards. Third, when registering my 2nd XFX HD5770, I was not asked to enter the "Product Activation Code" located on the Door Hanger, like I was asked when registering my first XFX HD5770. How do I enter this information?
  • Next business day later...

Quote:
[BRIAN 4/29/2010 6:05:40 PM] Hi, I see both cards as being registered so you`re fine with that. We can send you a crossfire bridge and I`ll have it sent to the address in your profile. As for activating crossfire, you just need to install both cards in the system, connect both of them with the crossfire bridge that I`m going to send you, and then activate it in the Catalyst Control Center. After that, you`ll be all set. thanks, Brian.
  • So, Brian successfully solved all 3 questions in 1 response. I am a satisfied customer. Although resolution didn't meet until about 4 (business) days from the opened ticket, I always had the option of calling the 800 number. This form of support was my choice, so I can't complain about the time span.

Quote:
[ 4/29/2010 6:21:11 PM] Okay. Thank you, BRIAN. I look forward to the Crossfire Bridge.
  • I was happy to rate this ticket 5/5 stars.
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post #9102 of 28613
Quote:
Originally Posted by Striker36 View Post
when you drink beer.... do you prefer Dos Equis? and look like this?


yep im being cool again... i watch too much damn TV i need to get this computer done FAST
Stay thirsty my friends.
    
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post #9103 of 28613
That was funny Rocker... Stay thirsty..
    
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post #9104 of 28613
@ Rockr. That is by far the best avatar yet. You win the Classiest Avatar of the week award!! Possibly the year.

@ Striker Great pic! Who is that long haired bearded dude??

@ Clee. Thanks for sharing the info. I think XFX is probably gearing up for the release of the new Nvidia line and they're all quite busy. Last time I exchanged e-mails with them they were almost instantaneous.

As for Corsair, no word yet.

Me, I'll be busy today. Min's got a Dr. appt. then we'll probably go to Red Robin after, free burger this time!

Does anyone look at sig lines to see if they change? Or do you generally just read the post?
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post #9105 of 28613
Ok, will get pics up tonight. also does anyone know where i can buy a replacement door(or window) with no vents in it? its too noisy with fans installed and takes away from the look of the case. Thanks all
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post #9106 of 28613
Thread Starter 
Quote:
Originally Posted by Casper123 View Post
Ok, will get pics up tonight. also does anyone know where i can buy a replacement door(or window) with no vents in it? its too noisy with fans installed and takes away from the look of the case. Thanks all
I don't think there is one. But I bought a sheet of A.C. Ryan AcrylPanel 5mm - 480x480mm Smoke from performance-pcs.com I'll post pics once I get it done, but not going to be until after 27 May. I'm hoping it not too dark. Maybe once it comes in and I get my case back, I had to RMA it. It was bent pretty bad. Newegg shipped it just in the box it comes in and it got hit on the top side of the box. Pulled the case out and it looked fine but put the MB in and wow, couldn't even plug in a USB.
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post #9107 of 28613
Quote:
Originally Posted by Casper123 View Post
Ok, will get pics up tonight. also does anyone know where i can buy a replacement door(or window) with no vents in it? its too noisy with fans installed and takes away from the look of the case. Thanks all
you can make a replacement window for pretty cheap or buy of the left side panels if you done care about a window (link is back a couple pages from Clee)

other than that i cant think of any place that would sell any thing but what you have already
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post #9108 of 28613
Quote:
Originally Posted by Casper123 View Post
Ok, will get pics up tonight. also does anyone know where i can buy a replacement door(or window) with no vents in it? its too noisy with fans installed and takes away from the look of the case. Thanks all
The vent-less window would be a mod. A number of members have done this with success, but I am not one of them. I'm sure if you flip around the images of rigs on the first dozen pages, you'll find them.

I think typically the members have either cut their own plexi-glass or had a professional cut a custom piece. Remove the stock window by unscrewing the pins and swapping them out.

If you mess up, you can always get a replacement window side panel from Cooler Master for (I think) $11.99 + S/H (about $10) but I think the only part you can damage is the window itself (which you are replacing).

Maybe someone who has done this mod already will link you their work log.
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post #9109 of 28613
Quote:
Originally Posted by BriSleep View Post
@ Striker Great pic! Who is that long haired bearded dude??

Me, I'll be busy today. Min's got a Dr. appt. then we'll probably go to Red Robin after, free burger this time!

Does anyone look at sig lines to see if they change? Or do you generally just read the post?
that my friend is "the most interesting man in the world"

or the spokes man for Dos Equis. his name is Jonathan Goldsmith

i want a free burger

i generally just read the post if its some one i see allot if its some one new ill take a glance for something interesting but usually no i just read the post.

i really should look at sigs more though
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post #9110 of 28613
Quote:
Originally Posted by clee413 View Post
Maybe someone who has done this mod already will link you their work log.
in my log its in the first few pages. you would do the same thing only not cut a hole for a fan

link in sig.


ill go looking and edit this post after i take a shower.



LONG day at work (4:30 am to 5 pm) oh well ill be making an order to Germany tomorrow night any one wana take a guess as to what im getting?
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