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post #1191 of 1309
Seem to be having a problem with my new CPU block, the Anthracite version works fine but the Acrylic version hardly touches the cpu when mounted, the pressure is so little.

I used the mounting hardware that i had already installed for the Anthracite version so i could just switch blocks so it shouldn't make any difference since both the block and mounting hardware are the exact same.
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post #1192 of 1309
Quote:
Originally Posted by khemist View Post

Seem to be having a problem with my new CPU block, the Anthracite version works fine but the Acrylic version hardly touches the cpu when mounted, the pressure is so little.

I used the mounting hardware that i had already installed for the Anthracite version so i could just switch blocks so it shouldn't make any difference since both the block and mounting hardware are the exact same.
Hm. This sounds odd O.o Okay, how did you verify tat the pressure is too little? Did you have a significant temperature drop? Did you change block orientation? Be aware that the normal orientation (inlet in the middle, outlet in the top) works on all boards. But there are a few 115X boards where the "goofy" orientation (switched 90° from normal) is not possible.
post #1193 of 1309
Motherboard makers and their capacitors too close to the CPU socket rolleyes.gif
post #1194 of 1309
Quote:
Originally Posted by Watercool-Jakob View Post

Hm. This sounds odd O.o Okay, how did you verify tat the pressure is too little? Did you have a significant temperature drop? Did you change block orientation? Be aware that the normal orientation (inlet in the middle, outlet in the top) works on all boards. But there are a few 115X boards where the "goofy" orientation (switched 90° from normal) is not possible.

I can see that the thermal paste hasn't been spread out, it's hardly been touched with the Acrylic version but i can slap the Anthracite version on and feel the suction of the cpu paste being spread out when i put it on, i'm running it goofy.

There is a 10c difference between the two, they both have the exact same dimensions do they not? and the mounting hardware is the exact same spec?.
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post #1195 of 1309
Quote:
Originally Posted by khemist View Post

I can see that the thermal paste hasn't been spread out, it's hardly been touched with the Acrylic version but i can slap the Anthracite version on and feel the suction of the cpu paste being spread out when i put it on, i'm running it goofy.

There is a 10c difference between the two, they both have the exact same dimensions do they not? and the mounting hardware is the exact same spec?.
This is super weird. Right now, we do not know a definite answer to this. Yes, both the block dimensions and the mounting brackets are exactly the same, so theoretically, it should not be possible that the one block fits, but the other doesn't.

Let me state the easy answer first: the acrylic block will definitely fit in the normal orientation (turned by 90°).

So, if you are willing to participate in a little experiment, we would like you to take some steps so maybe we can find out together what is happening here.

If I understand you correctly, you own two complete Heatkiller IV blocks? Or do you have just one block with a replacement top?

- First, I would like you to mount the acrylic block in normal orientation. If this works, we can rule out that the block itself is faulty (which I am extremely confident that it's not. Just want to make sure).
- Try mounting the acrylic block in goofy orientation, just like you did. When you place the block, try if you can wiggle it a teeny tiny bit. Maybe, one of those capacitors is just fractions of a mm too close to the socket, and you have enough clearance through the slotted holes in the mounting brackets.
- If this doesn't work, I would like you to exchange the mounting brackets from the anthracite block with those from the acrylic block and try mounting the acrylic block in goofy again. Maybe, you received brackets that were on the far end of the manufacturing tolerances and thusly were the fraction of a mm too wide/narrow/whatever.

To identify the exact spot that causes the incompatibility, you can place a sheet of paper over the capacitors and gently try to pull it out when the block is mounted. It SHOULD move out easily. If there is some resistance anywhere, you have found the exact spot.

Thanks for your support!
Edited by Watercool-Jakob - 4/19/17 at 3:21am
post #1196 of 1309
I'll try with the brackets that came with the acrylic first and report back.
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post #1197 of 1309
Opened my HK IV Pro for the first time... Jesus those fins are tiny!
    
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post #1198 of 1309
Quote:
Originally Posted by khemist View Post

I can see that the thermal paste hasn't been spread out, it's hardly been touched with the Acrylic version but i can slap the Anthracite version on and feel the suction of the cpu paste being spread out when i put it on, i'm running it goofy.

There is a 10c difference between the two, they both have the exact same dimensions do they not? and the mounting hardware is the exact same spec?.

I have both the Acrylic and Anthracite versions myself. I did have around a 5c difference between mine as well. I just assumed it was the higher metal volume of the Anthracite compared to the acrylic.

Quote:
Originally Posted by paskowitz View Post

Opened my HK IV Pro for the first time... Jesus those fins are tiny!

They are tiny, and will dip your flowrate, but give you incredible performance!! thumb.gif
post #1199 of 1309
Quote:
Originally Posted by Bart View Post

Watercool-Jakob: is there any way to find out an ETA on your shipment to Dazmode here in Canada? I'm looking for AM4 mounts, but I prefer to give Daz my money since he's local, and I like to support local guys. But if it's going to be months of waiting, I'll order directly from you guys, if that's possible and I don't get soaked with import duties. smile.gif

Small bump for this question, which got lost in the troubleshooting. smile.gif
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post #1200 of 1309
Quote:
Originally Posted by Bart View Post

Small bump for this question, which got lost in the troubleshooting. smile.gif

Performance-pcs said it takes about 4 to 6 weeks to get stock once they place a order. I would check with Dazmode to see if they even placed a order yet.
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