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[Official] Heatkiller Club - Page 57

post #561 of 2335
Quote:
Originally Posted by Newtocooling View Post

Quick question for you Heatkiller IV CPU blocks owners...... Do you guys tighten the block until you're at the end of the threads? I just don't want to damage the MB pins.

until the normal force of my thumb and finger have a hard time turning any further. Usually the spring start doing some noises like will snap biggrin.gifrolleyes.gif
post #562 of 2335
We completely redid our mounting system for the HK IV. Our intention was to get rid of exactly this confusion of "till only a slice of paper fits in between the springs" or other fuzzy descriptions. That's why there are different studs and bolts for the different sockets, to take the differing specifications of the sockets in account. So, please tighten the screws until they are locked. You will feel this very easily, There just comes the point where the screw hits the end of the thread. You will then have optimaql pressure of the water block to the CPU within the specifications given by intel and AMD.

Acutally, I think our new system is pretty foolproof. What is your opinion on it?
post #563 of 2335
Quote:
Originally Posted by Watercool-Jakob View Post

We completely redid our mounting system for the HK IV. Our intention was to get rid of exactly this confusion of "till only a slice of paper fits in between the springs" or other fuzzy descriptions. That's why there are different studs and bolts for the different sockets, to take the differing specifications of the sockets in account. So, please tighten the screws until they are locked. You will feel this very easily, There just comes the point where the screw hits the end of the thread. You will then have optimaql pressure of the water block to the CPU within the specifications given by intel and AMD.

Acutally, I think our new system is pretty foolproof. What is your opinion on it?

I love my CPU block it does seem full proof. Now please just get the 1080 back plates in stock and ship my order!!

Quote:
Originally Posted by Gabrielzm View Post

until the normal force of my thumb and finger have a hard time turning any further. Usually the spring start doing some noises like will snap biggrin.gifrolleyes.gif

Thanks for the tip!
post #564 of 2335
Quote:
Originally Posted by Newtocooling View Post

Now please just get the 1080 back plates in stock and ship my order!!
GREAT NEWS!!! So, We had quite a story with those backplates: after they had been milled on our very own machinery park, we sent them to a subcontractor who does the powder coating and nickel plating for us. This contractor suddenly ran into problems with their staff. I don't know the details, but basicly, the remaining people in their workshop had to do double shifts and still couldn't get our order done in time. When they finaly had the complete first batch of backplates done, they sent them back to us. And guess what? DHL lost the complete shipment! They just didn't know where the F our complete first batch of backplates was! They just frigging LOST it! So, you can imagine that we did file quite some reports and flooded them with investigation tickets, and lo and behold, just one week later, they finally found our shipment and delivered it to us this morning. So, today we gathered everyone in the workshop who didn't do something bsolutely essential to unpack our shipment and send out the dozens and dozens of orders that were only waiting for these very backplates. We sent out the vast majority of open orders today, and will send out the remaining few first thing tomorrow before noon.

And from then on, we should be in our normal production cycle and have everything stocked for future orders.

We are stoked and want to thank of all you, because pretty much our complete first batch of both water blocks and backplates for the 1080 were sold out way before they were even completely produced. YOu guys exceeded our expectations by A LOT, and we are very happy about it. Now, we just hope that you will just be as happy about your products when they arrive smile.gif
post #565 of 2335
Congratulations on the successful launch!
post #566 of 2335
Thats good news that they found them, well done for getting them out aswell,
Will you be doing any nickel versions of the backplate for the 1080, If so how long do you reckon before we see these. thumb.gif
post #567 of 2335
Quote:
Originally Posted by Watercool-Jakob View Post

GREAT NEWS!!! So, We had quite a story with those backplates: after they had been milled on our very own machinery park, we sent them to a subcontractor who does the powder coating and nickel plating for us. This contractor suddenly ran into problems with their staff. I don't know the details, but basicly, the remaining people in their workshop had to do double shifts and still couldn't get our order done in time. When they finaly had the complete first batch of backplates done, they sent them back to us. And guess what? DHL lost the complete shipment! They just didn't know where the F our complete first batch of backplates was! They just frigging LOST it! So, you can imagine that we did file quite some reports and flooded them with investigation tickets, and lo and behold, just one week later, they finally found our shipment and delivered it to us this morning. So, today we gathered everyone in the workshop who didn't do something bsolutely essential to unpack our shipment and send out the dozens and dozens of orders that were only waiting for these very backplates. We sent out the vast majority of open orders today, and will send out the remaining few first thing tomorrow before noon.

And from then on, we should be in our normal production cycle and have everything stocked for future orders.

We are stoked and want to thank of all you, because pretty much our complete first batch of both water blocks and backplates for the 1080 were sold out way before they were even completely produced. YOu guys exceeded our expectations by A LOT, and we are very happy about it. Now, we just hope that you will just be as happy about your products when they arrive smile.gif

I also had blue struts in that order, are they still on back order Too? I'm glad you guys got the situation fixed!
post #568 of 2335
Quote:
Originally Posted by Mads1 View Post

Thats good news that they found them, well done for getting them out aswell,
Will you be doing any nickel versions of the backplate for the 1080, If so how long do you reckon before we see these. thumb.gif
Uhm, as I just explained, nickel plated or powder coated products are... well, we had multiple different problems with these item categories in the past, and now DHL offered a NEW problem related to those products. We are currently discussing exactly those nickel plated backplates (me personally, I want one, too!), and we should see a decision within the next two weeks.



Now, friends,
we recieved a lot of different questions about "will you support custom design XY for the GTX 1080/1070"? The answer is a definite "yes, but...". We definitely want to support some custom PCB layouts, but we are currently undecided which ones. And that's where I'm asking for your input: Which 1080/1070 custom PCB layout would you like to see supported by WATERCOOL? Please provide an argument for the custom design of your choosing.
post #569 of 2335
The most popular ones will be Asus Strix, MSI Gaming X and Gigabyte G1, followed by EVGA FTW (esp in the US). The EVGA FTW will get a AIO and also a full cover block as well soon via EVGA so the demand will be down soon.
post #570 of 2335
I think the new Pascal Titan X is being released next week. When do you think the waterblocks for that will come out?
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