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[Official] Mechanical Keyboard Club - Because saving money is boring. - Page 1976

post #19751 of 36817
Bummer...the "L" key on my Ducky is beginning to not register quick double taps...every other key seems fine...makes using this keyboard frustrating as poop. Loved it up until now...I thought mechanical boards where supposed to far outlast their membrane counterparts? One of the draws to mechanical boards was the build quality and durability, and this Ducky is already giving me issues after about a year and a bit of ownership, which is not expected. I cleaned out the switch, and still the same...getting worse everyday. The "L" sometimes won't even register a single click...any suggestions? Or am I basically looking at soldering a new switch, or getting a new board?
     
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post #19752 of 36817
Short story, quick question...

About 6 months ago I had a Ducky Shine 2 with orange LEDs and Blue switches. 1/2 the LEDs went out on it, so I ended up sending it to a Ducky tech in California for repair. Through some series of events, my keyboard was lost after the Ducky tech had confirmed that he received it. After 2 months of not being able to get any word on what they were going to do, I contacted Ducky's home office via email, they were very helpful and ended up replacing the keyboard with a Shine 3. The problem is, it is a While LED, Blue switch version, and I'm not a fan of the white LEDs (they only had 2 mx blues in stock, white or purple).

So now I have this Shine 3 that I have opened, plugged in, played with the LED settings, decided that I don't like it and put it straight back into the box. It has never actually even been typed on (put it in demo mode to view the LEDs).

So my question is, what can I sell it for? It is open boxed, but never used, so I'm a little confused on how to list it? Any help would be great, thanks!!
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post #19753 of 36817
One thing to remember Aaron is that no matter how good quality and quality control is, there will be units that slip through the cracks from time to time
there will be switches that start to fail before their time, it is just the way of things.
RMA the board, I am sure Ducky will provide you with great service (do let us know smile.gif )
    
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post #19754 of 36817
Quote:
Originally Posted by BakerMan1971 View Post

One thing to remember Aaron is that no matter how good quality and quality control is, there will be units that slip through the cracks from time to time
there will be switches that start to fail before their time, it is just the way of things.
RMA the board, I am sure Ducky will provide you with great service (do let us know smile.gif )

As stupid as it sounds, I have never RMAed anything, the hassle and time it takes to contact the company, go through their process, and be without my hardware, is not something I look forward to, so I usually just anti-up and buy something new. I'll likely order a switch first though, and see how that goes...Just bummed cause this board fit me to a T...and now I want to throw it out the window. To make things worse, the DPI+ button on my Logitech G5 is also near death...but I got 5-6 years out of it, so no complaints there lol
     
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post #19755 of 36817
Quote:
Originally Posted by BakerMan1971 View Post

RMA the board, I am sure Ducky will provide you with great service (do let us know smile.gif )

I hope their new Keyboard Tech for North America is better than their last one, who as I stated above, somehow lost my keyboard after he received it!

Anyway, if you do need to RMA a Ducky keyboard in North America, Aaron (your profile says you're in Canada), you'll need to contact mechanicalkeyboards.com, they handle all Ducky's RMAs for NA. Here is their contact page: http://mechanicalkeyboards.com/shop/index.php?l=page_view&p=contact_us. They are really helpful, really great guys. I dealt with Josh there, he was the one who finally helped me get my keyboard replaced after 6 months of Ducky having it.

If you have any questions about their RMA process, feel free to PM me, I just got a new board from my RMA back in June, received it last week.

Lastly, I will say that I would sometimes not get a response to an email I sent them, but if you call them, they are really helpful as well.
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post #19756 of 36817
I would list as New(other, see details) and then explain that it is in an open box. I do not know if this helps at all, but I have seen a lot of sellers do the same and no one ever gives them any grief over it to my knowledge. thumb.gif Goodluck on you sale, if it was a tenkeyless I would see if my wife would want it. Then again she is pretty broke from the holidays and when I say "she" I mean me. lol
post #19757 of 36817
Aye we all know the pain of sending something back, by SSD RMA took so long I bought another one, so I do feel your pain redface.gif

Good luck getting it sorted out, because if the Keyboard suits you that well, there is no reason to change to a different one, if you want a cheap equivalent without quite so many fancy lighting features there is always the Keycool II boards which in my view are very similar to Duckies , more Kwak than Quack smile.gif
    
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post #19758 of 36817
Quote:
Originally Posted by Travellerr View Post

I would list as New(other, see details) and then explain that it is in an open box. I do not know if this helps at all, but I have seen a lot of sellers do the same and no one ever gives them any grief over it to my knowledge. thumb.gif

This was kinda my thought, but I wanted to get another opinion before I listed it. Unfortunately it is not a TKL, it is full sized. I think I'll head over to the BST section and post it, see if I can get any biters. Thanks for the advice, Travellerr! thumb.gif
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post #19759 of 36817
Quote:
Originally Posted by WonderMutt View Post

Short story, quick question...

About 6 months ago I had a Ducky Shine 2 with orange LEDs and Blue switches. 1/2 the LEDs went out on it, so I ended up sending it to a Ducky tech in California for repair. Through some series of events, my keyboard was lost after the Ducky tech had confirmed that he received it. After 2 months of not being able to get any word on what they were going to do, I contacted Ducky's home office via email, they were very helpful and ended up replacing the keyboard with a Shine 3. The problem is, it is a While LED, Blue switch version, and I'm not a fan of the white LEDs (they only had 2 mx blues in stock, white or purple).

So now I have this Shine 3 that I have opened, plugged in, played with the LED settings, decided that I don't like it and put it straight back into the box. It has never actually even been typed on (put it in demo mode to view the LEDs).

So my question is, what can I sell it for? It is open boxed, but never used, so I'm a little confused on how to list it? Any help would be great, thanks!!

IMO the value of a keyboard will not decreased as much as other PC components
especially if it's only opened, mechanical keyboard especially is expected to perform for years
hence, I would sell your board at reduced price of 5$-10$ from brand new price

I'm pretty sure someone would buy it unless the shipping is a bit of a pain
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post #19760 of 36817
Quote:
Originally Posted by WonderMutt View Post

Short story, quick question...

About 6 months ago I had a Ducky Shine 2 with orange LEDs and Blue switches. 1/2 the LEDs went out on it, so I ended up sending it to a Ducky tech in California for repair. Through some series of events, my keyboard was lost after the Ducky tech had confirmed that he received it. After 2 months of not being able to get any word on what they were going to do, I contacted Ducky's home office via email, they were very helpful and ended up replacing the keyboard with a Shine 3. The problem is, it is a While LED, Blue switch version, and I'm not a fan of the white LEDs (they only had 2 mx blues in stock, white or purple).

So now I have this Shine 3 that I have opened, plugged in, played with the LED settings, decided that I don't like it and put it straight back into the box. It has never actually even been typed on (put it in demo mode to view the LEDs).

So my question is, what can I sell it for? It is open boxed, but never used, so I'm a little confused on how to list it? Any help would be great, thanks!!

Too bad I didn't see this a couple of days ago. I was looking EVERYWHERE for a "used" Shine 3, but could not find any anywhere. I totally would have bought this from you. lol. If I was you, I'd throw it up on Ebay saying "New, Open Box", and just be honest in your description of how you opened it, tested it, didn't like the white LEDs, and put it back in the box. The current going rate for the full sized Shine 3 is $150 (US) including shipping. Given the fact that ANY Ducky keyboards are so hard to find on Ebay (especially used "Shine" models), I'm sure you should be able to get $120-$140. Honestly, it should sell in no time... awesome thing about these boards is they have a GREAT resale value. You may even want to list it on the "for sale" section of Overclock.net. You may find a buyer even faster.
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