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Dell Vostro Laptop Touchpad has stopped working.

post #1 of 12
Thread Starter 
Alright, so, my Dell Vostro has completely stopped working, not sure why. It worked fine this morning at 4 AM, I then turned it off, and went to sleep. I woke up 4 hours later, turned on the laptop, and tried to use the touchpad. Nothing. So I logged in, searched for updated drivers, didn't find any. I then proceeded to Uninstall the device, and rebooted. The BIOS found the touchpad and said the mouse was initialized (I didn't have an external mouse plugged in at the time). After the OS booted, the same error message came up in the device manager.

Now to clarify, the left and right "mouse" buttons are not working either. I am not sure what happened.

I am wondering if I should call up Dell and ask them to replace the entire thing, because so many things are going wrong with it at the moment.
I was wondering if anyone had any ideas on how to fix or solve the issue. Thanks.

The device in question:
Synaptic PS/2 TouchPad
This device cannot start. (Code 10)
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post #2 of 12
If more than one thing is breaking on it... Then I would call dell.
post #3 of 12
Yeah, I'd RMA the entire thing if there are multiple component failures
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post #4 of 12
Restart. Press F12 upon bootup to access diagnostic panel. Test. Restart.
post #5 of 12
Thread Starter 
Yeah, whatever it was, it has stopped. Now it works. All I did was enter the BIOS, get out and restart, again. Oh well. As long as it works, I am fine.
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post #6 of 12
Quote:
Originally Posted by GH0 View Post
Yeah, whatever it was, it has stopped. Now it works. All I did was enter the BIOS, get out and restart, again. Oh well. As long as it works, I am fine.
I have had the very same issues with my Dell Inspirion 1525 laptop, but with the keyboard.
post #7 of 12
Another satisfied DeLL customer. We should work this up for a print ad campaign. Something like:

My DeLL stopped working but know it does. I don't know why, DeLL doesn't know why, I am just glad it is working now.

DeLL 100% satisfaction, almost.

Dude it's a DeLL.
    
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post #8 of 12
Thread Starter 
Dell doesn't know why considering I never talked to them.
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post #9 of 12
Trust me if you had called them they would not of had a clue. Fine don't run with it. I am glad to hear working.
    
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post #10 of 12
Thread Starter 
Well, it has stopped working. It seems when it comes out of sleep or hibernation, it stops responding all together. However, I am still not sure if this a driver issue or a hardware issue.
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