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Warning: Gigabyte Liquid Cooling System!

post #1 of 7
Thread Starter 
Do not buy this. I purchased one on 10/24/05 and installed in into my system.
The system performed outstanding keeping my Pentium D 830 @ 28deg C.

Everything was working great, until I noticed the coolant getting low, alot lower than it should be in such a short time. I remove the side of the case to see the Reservoir forming cracks in serveral places and leaking all over the bottom on my case. Luckily I had it installed on the bottom of my 3D Aurora case, and so the coolant didnt actually get on any components.

This occured from just normal wear and tear, as the device appeared to have no defects when i inspected it before installing. I placed a call to Gigabyte to try and get a replacement Reservoir, and they are not able to do so. They will only replace the entire system, and I of course no longer have all the oringal packaging to send back, meaning i'm screwed. All I want is a replacement reservoir/pump unit, oh well.

Once again, I recommend to NOT buy this item regardless of how well it performs!

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post #2 of 7
Well make up your mind, it cools good but don't but it because you forgot to keep everything for it.
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post #3 of 7
Thread Starter 
It cools fantastic.

However, the reservoir cracked on all 4 sides and is leaking with only 2 weeks of use. The product didnt even last a month!!! I can't think of a single product that i've bought that broke so soon. Save your money, since you can't replace a single part only the entire system.
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post #4 of 7
Sorry to hear you didn't fare too well with watercooling the first time. What I'd suggest you do is ask for a refund from either Gigabyte or whoever is willing to refund you, and do it yourself!
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post #5 of 7
From your pics it looks as if the reservoir plate was screwed on too tightly causing the cracks. Did you by chance ever remove that plate and put it back on, possibly over tightening them? If you have an o-ring seal you actually do not have to crew things down super tight, they will seal and hold pressure even at finger tight (assuming the o-ring channel is what it should be). If you didn't, it is entirely possible they did at the plant, but that sucks that you don't have the packaging...they insisting on the original packaging in order to return it?? That blows.
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post #6 of 7
Thread Starter 
Yah, I noticed the exact same thing with the screws, and didn't remove the plate or tighten them in anyway. I even mentioned it to gigabyte on the phone, but those cracks occured with the only assistance coming from the coolant running in the system.

Now that the weekend is over i'm gonna try calling them again, and just send the whole system back demanding a refund regardless if I have the original packaging or not, because that was clearly defective.
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post #7 of 7
Thread Starter 
Well today customer support didnt have a problem with replacing the reservoir, however he did say it would be quite some time before it is replaced because the unit is on backorder from Taiwain, and they are not expecting more for "quite some time".

So for the meantime, I ordered a g-power serires heatsink fan online for $35.00 since it uses the exact same mounting mechanism as the waterblock. I wasn't really looking forward to having to remove everything, just so I could remove the mounting bracket screwed into the bottom of the motherboard.
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x2 Hitachi T7K250 Raid0 Vista Ultimate 64bit NEC Accusync LCD24WMCX Razer Tarantula 
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