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post #101 of 1529
12/20/09 at 9:12am
Quote:
Originally Posted by Dankebudz View Post
Today I received an email informing me that my second bill from verizon was for 126.00$... I about flipped out on my sales rep., on my online account it said I had the limit of 250 and I used about 400 total, so I was over. My rep tried to say I had racked up 50$ in overage charges because I "didn't have a text message plan set up". Which was completely wrong, I did have one and it was 250 messages... He was pretty cool about the situation - he called verizon and had them credit me 40$ and upgraded me to the 500 message plan for the 10$. Problem solved and I didn't get that angry, now I kinda know how that one dad in California feels about his son's 22,000$ verizon d/l bill... Also, when I set up my online account they had my billing zip code wrong and I wasn't able to set it up until I called customer service. Which was a bit of an inconvenience.

I feel your pain.

I have had several $200+ bills based SOLELY on overages in texting. Stupid girls Now I keep a 1000+unlimited "in" tacked on just in case. I earn $11/hour 40hrs/week and a $200+ phone bill just isn't in the cards!

At least yours got reversed!
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post #102 of 1529
12/22/09 at 6:34am
In reference to the many people that do not understand txt messaging, let me explain.

When a "package" is put on a line, say its a 250 message pack for $4.99, that will allow you to message for a total of 250 message both sent and received. This has no cap or limit whatsoever. After you reach your 250 messages, you go into normal txt charges, whatever they may be. It is the customer's responsibility to monitor usage. So when you have overage due to not having the correct plan/package it is not VZWs fault for the increased usage. VZW cannot predict what a customers usage will be in the future. We can however, put you on a appropriate txt plan and try and backdate it as much as possible to reduce charges.

If anyone has any questions, I am a VZW Sales Rep, just PM me and I will get back to you.
Edited by bluedevil - 12/22/09 at 6:37am
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post #103 of 1529
12/22/09 at 10:14am
Anyone know what emergency call back mode is? I had to call 911 for a pretty bad accident on the way home. After I hung up it stated it was in emergency call back mode.
Edited by Pheatton - 12/22/09 at 10:32am
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post #104 of 1529
12/22/09 at 10:17am
From a BB user guide:

When you end an emergency call, the BlackBerry® device enters Emergency Callback Mode. This mode enables the operator to call you back or determine your approximate location. Depending on your service provider, Emergency Callback Mode is active for five minutes or is canceled when you make a non-emergency call.

In Emergency Callback Mode, you cannot send and receive messages or browse web pages.

Your device exits Emergency Callback Mode at any time if you make a non-emergency call.
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post #105 of 1529
12/22/09 at 10:32am
Quote:
Originally Posted by stanrc View Post
From a BB user guide:

When you end an emergency call, the BlackBerry® device enters Emergency Callback Mode. This mode enables the operator to call you back or determine your approximate location. Depending on your service provider, Emergency Callback Mode is active for five minutes or is canceled when you make a non-emergency call.

In Emergency Callback Mode, you cannot send and receive messages or browse web pages.

Your device exits Emergency Callback Mode at any time if you make a non-emergency call.
Hmm thats pretty cool. Thanks for the info.
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post #106 of 1529
12/22/09 at 2:14pm
Quote:
Originally Posted by bluedevil View Post
In reference to the many people that do not understand txt messaging, let me explain.

When a "package" is put on a line, say its a 250 message pack for $4.99, that will allow you to message for a total of 250 message both sent and received. This has no cap or limit whatsoever. After you reach your 250 messages, you go into normal txt charges, whatever they may be. It is the customer's responsibility to monitor usage. So when you have overage due to not having the correct plan/package it is not VZWs fault for the increased usage. VZW cannot predict what a customers usage will be in the future. We can however, put you on a appropriate txt plan and try and backdate it as much as possible to reduce charges.

If anyone has any questions, I am a VZW Sales Rep, just PM me and I will get back to you.

O yea that's obvious.... The problem started when my sales rep./Verizon did NOT sign me up for a texting plan or just didn't have it on record. My sales receipt had it clearly listed on it AND I had my limit's displayed on my online account but when I talked to my sales rep. he said I had no texting plan set up... Are you kidding me? What 22yo doesn't have a text plan? It was obviously a failure on my sales rep. part or Verizon. Like I mentioned before - they had my billing zip code wrong in their data base but on my receipt it was fine?!? Sounds like someone/something fuct up! lol
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post #107 of 1529
12/22/09 at 4:23pm
Just ordered the Droid with my "new every 2" deal from Verizon.
Getting pretty pumped to get this phone tomorrow or Thursday. I'm coming from a Razr v2 lol

Now I need to go back and finish reading this thread.
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post #108 of 1529
12/22/09 at 5:00pm
Im loving the new home++. Slows down ever day or so, but looks great considering its early beta. That, plus weather widget donate version and a nice skin = sexy time
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post #109 of 1529
12/22/09 at 6:36pm
  • Joined: Sep 2007
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Using home++ as well and I recently got the Google News/Weather widget ported over from the Nexus One.



If you guys want the Google News/Weather widget get the Barcode Scanner and point towards the barcode on the bottom:

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post #110 of 1529
12/22/09 at 7:03pm
My current setup
Murphey
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