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Sapphire 5970 fan rattle - Page 2

post #11 of 36
hmm you might have a major issue there, better send it my way. ill take a good look at it and send it back...
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Dr. Gonzo
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post #12 of 36
My stickers were also detached, but you could tell the cardboard box inside had never been opened. I think those stickers are just not strong enough to hold the seal. Those with fingerprints...well what can I say, your card was opened.

Regarding Newegg, they routinely deactivate items that are not in stock. Means nothing.
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post #13 of 36
Quote:
Originally Posted by gerardfraser View Post
LOL I bought my Sapphire 5970OC in Canada,at a store in person.
It was also open and the CD cover was also torn.
I just think people pull them out of the box to see how big and heavy they are.
My card rocks 1000 core with ease so its a keeper,just not a Virgin when I got her that dirty,dirty girl.
did it still have the lack of fan control? i am really just trying to see if all 5970's are having this problem or is there a pattern to it, also people could have bought one, opened it, saw it would not fit or thier psu would not cut it, or the fan problem was there and returned it. if thats the case the store should have been selling it as a openbox with a discount, sounds a little shady to me

to be honest i am getting a little nervous about what i will be getting, i mean really nervous!!!!!!!!!
Edited by navit - 11/28/09 at 6:58am
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post #14 of 36
Quote:
Originally Posted by navit View Post
did it still have the lack of fan control? i am really just trying to see if all 5970's are having this problem or is there a pattern to it, also people could have bought one, opened it, saw it would not fit or thier psu would not cut it, or the fan problem was there and returned it. if thats the case the store should have been selling it as a openbox with a discount, sounds a little shady to me

to be honest i am getting a little nervous about what i will be getting, i mean really nervous!!!!!!!!!
According to Sapphire tech support, ALL 5970 cards shipped with this flawed BIOS. They could be lying, but what for? Sent me the new BIOS the next day, easy to flash:
1. quick format usb flash drive.
2. copy flash files to usb flash drive.
3. reboot, go to bios and set usb flash drive as first boot device.
4. save and exit, when it completes the post, you will get a command prompt.
5. type the word flash at the command prompt, press enter.

Easy huh? Don't worry about it
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post #15 of 36
Quote:
Originally Posted by Digital Artist View Post
hmm are you guys thinking the same thing as me?
could the saboteur be 003 ? lol
Probably was hes always ranting on AMD.
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post #16 of 36
Quote:
Originally Posted by dopey View Post
According to Sapphire tech support, ALL 5970 cards shipped with this flawed BIOS. They could be lying, but what for? Sent me the new BIOS the next day, easy to flash:
1. quick format usb flash drive.
2. copy flash files to usb flash drive.
3. reboot, go to bios and set usb flash drive as first boot device.
4. save and exit, when it completes the post, you will get a command prompt.
5. type the word flash at the command prompt, press enter.

Easy huh? Don't worry about it
yea i know it doesnt sound to hard , i sure i will be fine
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post #17 of 36
Its good that people raise awareness about issues like this. Cheers lads for the info and hope you get it sorted.
 
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post #18 of 36
Quote:
yea i know it doesnt sound to hard , i sure i will be fine
They really made the Bios flash easy,with pictures included and a .bat file so it does it all automatically.
Heck I had a thumb and a camera sitting in front of me,I used my camera because it was 2 inches closer to me.
No need to be nervous,the cards are great.
About the fan rattle ,most likely all the 5970 have this rattle noise due to the fact we have twin turbine engine fans hooked up to a video card,.I exceprt some noise at low RPM before take off.
post #19 of 36
cool cool, i look forward to seeing what this card will do on my system
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post #20 of 36
Thread Starter 

Here is the exact rattling sound my Sapphire is emitting:


Thanks to tivook for the YouTube vid.

Here is a direct quote from Sapphire in reply to my submitted ticket:

"Does it sound like its hitting something? Because that is hardware related, if the card is having problem with fan unit, it will most likely need to be sent back for RMA service."

I am undecided on what to do. The fan rattle noise is quite evident at lower RPMs, but easily canceled out by the sheer volume of sound coming from the fan's desired function (wushing/air movement @ 40%+ fan speed). I have zero temp issues so the fan is clearly doing it's job. I am, however, concerned that it might become unbalanced and eventually break and that would obviously cause issues. So...
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