New Posts  All Forums:Forum Nav:

BSOD Question

post #1 of 7
Thread Starter 
So, my uncle has a laptop that was not hooked up to the internet until his desktop died. Apparently some strange virus protection installed its self, and now the computer boots gets to the desktop then two seconds later BSOD
The screen says something about system IRQs and that it had to dump the memory. Would running repair from an xp disc help, it is running XP? If not what else should I try?
ASUS
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i7 720QM Radeon Mobile 5730 8GB DDR3 1333 Corsair force 3 ssd 
Optical DriveOSMonitorKeyboard
DVD Super Multi Windows 7 Enterprise/Ultimate 16" 1366 x 768 LED backlight LCD Logitech MK320 
CaseMouse
N61JQ-X1 Razer Abyssus 
  hide details  
Reply
ASUS
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i7 720QM Radeon Mobile 5730 8GB DDR3 1333 Corsair force 3 ssd 
Optical DriveOSMonitorKeyboard
DVD Super Multi Windows 7 Enterprise/Ultimate 16" 1366 x 768 LED backlight LCD Logitech MK320 
CaseMouse
N61JQ-X1 Razer Abyssus 
  hide details  
Reply
post #2 of 7
Well... If there's nothing terribly important on the lappy I'd suggest reformatting and reinstalling flat out. Other wise try booting into safe mode(spam the f8 key after POST/Manuf. logo) and then see if you can uninstall whatever might be causing the issue.

HiJackThis might be useful too. Be careful tho as you CAN cause damage to good files with it. So, have another computer nearby ready to google anything that looks suspicious prior to changing anything.

Also, many laptops come with some sort of recovery disks. It'll pretty much have the same effect as reformatting and reinstalling, so that' out of the question as well if there's anything irreplaceable/not backed up.
post #3 of 7
Thread Starter 
The thing is my aunt tried to uninstall the strange program and install AVG but the strange program did not appear in the add/remove program menu, but I will try the safe mode thing. Oh, and there are important presentation files on there. The funny thing is that they just got a backup drive when all of there computers went crazy.
ASUS
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i7 720QM Radeon Mobile 5730 8GB DDR3 1333 Corsair force 3 ssd 
Optical DriveOSMonitorKeyboard
DVD Super Multi Windows 7 Enterprise/Ultimate 16" 1366 x 768 LED backlight LCD Logitech MK320 
CaseMouse
N61JQ-X1 Razer Abyssus 
  hide details  
Reply
ASUS
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i7 720QM Radeon Mobile 5730 8GB DDR3 1333 Corsair force 3 ssd 
Optical DriveOSMonitorKeyboard
DVD Super Multi Windows 7 Enterprise/Ultimate 16" 1366 x 768 LED backlight LCD Logitech MK320 
CaseMouse
N61JQ-X1 Razer Abyssus 
  hide details  
Reply
post #4 of 7
Quote:
Originally Posted by Win == True View Post
The thing is my aunt tried to uninstall the strange program and install AVG but the strange program did not appear in the add/remove program menu, but I will try the safe mode thing. Oh, and there are important presentation files on there. The funny thing is that they just got a backup drive when all of there computers went crazy.
There are MANY fake Anti-virus softwarez out there that are unremoveable via conventional means. Many of those pop-up online and tell you you're infected blah blah blah and bait the user into DLing them.
post #5 of 7
Thread Starter 
Yep, know how to remove them?
ASUS
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i7 720QM Radeon Mobile 5730 8GB DDR3 1333 Corsair force 3 ssd 
Optical DriveOSMonitorKeyboard
DVD Super Multi Windows 7 Enterprise/Ultimate 16" 1366 x 768 LED backlight LCD Logitech MK320 
CaseMouse
N61JQ-X1 Razer Abyssus 
  hide details  
Reply
ASUS
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i7 720QM Radeon Mobile 5730 8GB DDR3 1333 Corsair force 3 ssd 
Optical DriveOSMonitorKeyboard
DVD Super Multi Windows 7 Enterprise/Ultimate 16" 1366 x 768 LED backlight LCD Logitech MK320 
CaseMouse
N61JQ-X1 Razer Abyssus 
  hide details  
Reply
post #6 of 7
Quote:
Originally Posted by Win == True View Post
Yep, know how to remove them?
Safemod + careful file deletion, hijackthis, and maybe a proper AV loaded onto a flash drive?

Safe mode doesn't boot a lot of drivers and start-up software so it should prevent the system from BSODing.
post #7 of 7
Thread Starter 
Ok I will try that, I will tell when I do. I can't over there until this after noon
ASUS
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i7 720QM Radeon Mobile 5730 8GB DDR3 1333 Corsair force 3 ssd 
Optical DriveOSMonitorKeyboard
DVD Super Multi Windows 7 Enterprise/Ultimate 16" 1366 x 768 LED backlight LCD Logitech MK320 
CaseMouse
N61JQ-X1 Razer Abyssus 
  hide details  
Reply
ASUS
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i7 720QM Radeon Mobile 5730 8GB DDR3 1333 Corsair force 3 ssd 
Optical DriveOSMonitorKeyboard
DVD Super Multi Windows 7 Enterprise/Ultimate 16" 1366 x 768 LED backlight LCD Logitech MK320 
CaseMouse
N61JQ-X1 Razer Abyssus 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Windows