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[Official] Noctua NH-D14 Club - Page 244

post #2431 of 3949
Thanks all
Dohaeris
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Dohaeris
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post #2432 of 3949
Quick question, which is better 3xNF-F12 or NF-F12>NF-F12>NP-P14? Thank you!
post #2433 of 3949
Quote:
Originally Posted by carinae View Post

Quick question, which is better 3xNF-F12 or NF-F12>NF-F12>NP-P14? Thank you!

As a user tested before, 3 * NF-F12 is better (temp-wise), but it's a little louder (not that much) from air movement.

The difference is miniscule all things considered
post #2434 of 3949
After reading a lot of threads on this forum I finally decided to buy the NH-D14. Unfortunately when I received mine today, I discovered that one of the heat sinks is bend a little (see picture). Ever since I have been doubting whether or not I should send it back.. What do you guys think; is it an issue or a non-issue?

700
post #2435 of 3949
You could try straightening it but I would send it back, there could be damage to the heatpipes. That must have come from the factory like that as the d14 is so well packaged.
post #2436 of 3949
Quote:
Originally Posted by thekingbeyond View Post

You could try straightening it but I would send it back, there could be damage to the heatpipes. That must have come from the factory like that as the d14 is so well packaged.

Hmm, I also thought for a second to try and straighten them myself. But I instantly felt that this requires a lot of force, which results in also damaging the cooling fins. So that is not really an option imo.. So yea, I think I'm going to send it back, even though it's such a hassle.. Bad luck I guess.
post #2437 of 3949
Quote:
Originally Posted by Vipah View Post

Hmm, I also thought for a second to try and straighten them myself. But I instantly felt that this requires a lot of force, which results in also damaging the cooling fins. So that is not really an option imo.. So yea, I think I'm going to send it back, even though it's such a hassle.. Bad luck I guess.

very unlucky, I wouldn't have attempted a repair just send it back and get a new mint one
post #2438 of 3949
Quote:
Originally Posted by Vipah View Post

Hmm, I also thought for a second to try and straighten them myself. But I instantly felt that this requires a lot of force, which results in also damaging the cooling fins. So that is not really an option imo.. So yea, I think I'm going to send it back, even though it's such a hassle.. Bad luck I guess.

I'd e-mail Noctua that photo and ask them if they would just send me a new cooler!
I'm thinking it's wrong for you to have to mess about sending that cooler anywhere but the bin biggrin.gif

It must be worth a try, it's their mess-up after all thinking.gif
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post #2439 of 3949
Thanks for the responses! Just sent a mail to them including the image, now I have to wait what the response is and how they are willing to fix it..

Does anyone have any experience with their RMA procedure? Do you have to pay any sending fees, or do they take care of that?
post #2440 of 3949
Quote:
Originally Posted by Vipah View Post

Thanks for the responses! Just sent a mail to them including the image, now I have to wait what the response is and how they are willing to fix it..
Does anyone have any experience with their RMA procedure? Do you have to pay any sending fees, or do they take care of that?

Cool thumb.gif
IDK their RMA policy. But from what I've heard they're a good company! smile.gif
And I'd definitely push for not having to send them that back! And I'd try to have a deal with them, that I would totally wreck that cooler and take a photo as proof!
It's not like they could fix it IMO thinking.gif

But this just my opinion biggrin.gif
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