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Video Card (GTX 260) Shuts Off?!

post #1 of 25
Thread Starter 
So I don't know why but recently it seems that my video card (GTX 260) has been just shutting off on its own and I don't know why.

It started with a youtube video. The computer was fine then bam... nothing. Everything was on but the video card had shut off. Monitor went blank and the fan on the vid card just turned off. But it went away. It just seemed to be that one video but then it started working again.

That was two weeks ago. Now during some video editing in Premiere Pro (I also got a second monitor after the first event) it died the same way. It couldn't play back the exact footage a few times. I tried reinstalling the drivers but it got worse. I tried to quick play some R6 Vegas 2. Crashed at the menu. Then it wouldn't let me into Windows 7 (64) after the auto driver install.

About the ONLY time I had no issues was when I had uninstalled the drivers and the computer was displaying stuff just like when you first start windows without ANY video drivers.

As of this moment I reinstalled the latest WQHL drivers and it is working for now and I'm only using my one monitor. But I sense there still is a problem. Hardware wise I figure it could be the video card or the PSU... or maybe the mobo.

Any ideas or tests I could run to help eliminate stuff?
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post #2 of 25
One thing you could do to help track down the issue, load GPUZ and enable logging to a file. If the issue happens when you have this going you can check through it after to see if the voltage dropped to low or something.

Another thing you can check, look into the event logs. I don't know how it's oringized in XP but it should be under the system heading.

EDIT:
For all you know it could be that the driver stopped responding and doesn't recover . . just a thought because that happens sometimes when OC the card too far.
post #3 of 25
If over clocked go back to stock then check connectors and power pins. Remove old drivers, reboot, install latest drivers good luck.
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post #4 of 25
try backing off the OC and see if it still happens

quite a few of these 260's had problems with the factory OC, if turning down the OC fixes the problem RMA it, unless you dont mind a lower clocked card
Edited by wiggy2k7 - 2/16/10 at 3:37pm
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post #5 of 25
Thread Starter 
I did have it overclocked with EVGA precision. But I dropped it back to stock. I can't remember if it was overclocked from the factory or not. It is an EVGA core 216 clocked to 626.

Was stock at 575? I'll see if I can find this on newegg.com.
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post #6 of 25
Thread Starter 
OK so it is the superclocked one as I checked. Now my OS is Windows 7 64-bit not XP in case anyone is wondering. I updated my system info.

I'm going to look more into the card problems now.
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post #7 of 25
To get to the event logs quickly:
- right click My Computer
- click Manage
- select the little tick beside event Viewer on the lefthand side
- same thing for Windows logs
- Click on system

What your looking for would most likely be a warning and have a ! icon.
post #8 of 25
Thread Starter 
The only warnings (!) I get are:

-Performance power management features on processor 2 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

I think that is due to me disabling thermal management features in the BIOS. The other ones are due to restarts without a shutdown.

Thanks for all the help so far, though.
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post #9 of 25
Thread Starter 
Well it isn't the mobo I don't think. In both PCI-E slots the card can shut off.
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post #10 of 25
What sort of temperatures are you hitting when this happens?
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