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APPCRASH [Microsoft has failed again]

post #1 of 20
Thread Starter 
Well, im like 2 months into my brand new Core i7 build, and i have recieved the infamous APPCRASH error for the program used to do the 1 task i built this system for, video editing. I cant believe this... every time... i have a windows based machine.. theres some messed up windows error that i usually find myself so pissed of that i clean install. well not this time... i cant do clean install...i have some real nice stuff going and i dont wanna ruin it. heres the error for the program, (which is Cyberlink PowerDirector 8)

Problem signature:
Problem Event Name:APPCRASH
Application Name:PDR8.exe
Application Version:8.0.0.1930
Application Timestamp:4a71b564
Fault Module Name:QuickTime.qts_unloaded
Fault Module Version:0.0.0.0
Fault Module Timestamp:4afa620b
Exception Code:c0000005
Exception Offset:6c82be79
OS Version:6.1.7600.2.0.0.256.48
Locale ID:1033
Additional Information 1:0a9e
Additional Information 2:0a9e372d3b4ad19135b953a78882e789
Additional Information 3:0a9e
Additional Information 4:0a9e372d3b4ad19135b953a78882e789


Quick reply please i have a project due soon

Edit1: Researching this issue even as u are reading this

Edit 2: i have the dump file if requested.. just tell me how to get it to you
Edited by Pentium4 531 overclocker - 5/12/10 at 5:11pm
    
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post #2 of 20
Do you have any other codec packs installed (like K-lite)?
post #3 of 20
Do you have the newest version of Quicktime installed? Do you have any codec packs installed?
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My System
(13 items)
 
  
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i7 5820k asus x99 sabertooth Gigabyte GTX 1070 8GB 16 GB CORSAIR Vengeance LPX DDR4 2666mhz 
Hard DriveCoolingOSMonitor
SanDisk Extreme PRO 480GB Phanteks PH-TC14S Win7 64 Acer XB271HU 
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post #4 of 20
Thread Starter 
Quote:
Originally Posted by Riou View Post
Do you have any other codec packs installed (like K-lite)?
nope
    
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Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
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WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
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Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
RAMHard DriveHard DriveHard Drive
AMD Performance OEM - 16GB DDR3 1866MHz Sandisk Ultra II 500GB SSD Samsung 830 128GB SSD WD Caviar Black 500GB 
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WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
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post #5 of 20
Thread Starter 
Quote:
Originally Posted by redalert View Post
Do you have the newest version of Quicktime installed? Do you have any codec packs installed?
im not sure what version of quicktime i have... and the codec packs are the ones that came with windows 7.. none other
    
CPUMotherboardGraphicsRAM
Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
RAMHard DriveHard DriveHard Drive
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WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
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Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
RAMHard DriveHard DriveHard Drive
AMD Performance OEM - 16GB DDR3 1866MHz Sandisk Ultra II 500GB SSD Samsung 830 128GB SSD WD Caviar Black 500GB 
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WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
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post #6 of 20
Try a reinstallation of Quicktime. Did you change the system in any way or install/uninstall anything before the crash?
post #7 of 20
Thread Starter 
Quote:
Originally Posted by bavarianblessed View Post
Try a reinstallation of Quicktime. Did you change the system in any way or install/uninstall anything before the crash?
um nope nothing new.. and im getting a new version of quicktime right now
    
CPUMotherboardGraphicsRAM
Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
RAMHard DriveHard DriveHard Drive
AMD Performance OEM - 16GB DDR3 1866MHz Sandisk Ultra II 500GB SSD Samsung 830 128GB SSD WD Caviar Black 500GB 
Hard DriveOptical DriveCoolingOS
WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
MonitorKeyboardPowerCase
Asus VE247H AZIO MGK L80 Mechanical Keyboard Corsair HX1050 NZXT Phantom 210 
MouseMouse PadAudioAudio
CM Sentinel Advance DXRacer Zero Series - White Shark Creative Sound Blaster Z Sennheiser HD 598Cs 
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Reply
    
CPUMotherboardGraphicsRAM
Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
RAMHard DriveHard DriveHard Drive
AMD Performance OEM - 16GB DDR3 1866MHz Sandisk Ultra II 500GB SSD Samsung 830 128GB SSD WD Caviar Black 500GB 
Hard DriveOptical DriveCoolingOS
WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
MonitorKeyboardPowerCase
Asus VE247H AZIO MGK L80 Mechanical Keyboard Corsair HX1050 NZXT Phantom 210 
MouseMouse PadAudioAudio
CM Sentinel Advance DXRacer Zero Series - White Shark Creative Sound Blaster Z Sennheiser HD 598Cs 
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post #8 of 20
Thread Starter 
also... does my router have anything to do with my internet speed? mine is about 10 years old.. and im having some major slowdowns when downloading and playing games

and using these dam fourms....
Edited by Pentium4 531 overclocker - 5/12/10 at 5:19pm
    
CPUMotherboardGraphicsRAM
Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
RAMHard DriveHard DriveHard Drive
AMD Performance OEM - 16GB DDR3 1866MHz Sandisk Ultra II 500GB SSD Samsung 830 128GB SSD WD Caviar Black 500GB 
Hard DriveOptical DriveCoolingOS
WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
MonitorKeyboardPowerCase
Asus VE247H AZIO MGK L80 Mechanical Keyboard Corsair HX1050 NZXT Phantom 210 
MouseMouse PadAudioAudio
CM Sentinel Advance DXRacer Zero Series - White Shark Creative Sound Blaster Z Sennheiser HD 598Cs 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
RAMHard DriveHard DriveHard Drive
AMD Performance OEM - 16GB DDR3 1866MHz Sandisk Ultra II 500GB SSD Samsung 830 128GB SSD WD Caviar Black 500GB 
Hard DriveOptical DriveCoolingOS
WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
MonitorKeyboardPowerCase
Asus VE247H AZIO MGK L80 Mechanical Keyboard Corsair HX1050 NZXT Phantom 210 
MouseMouse PadAudioAudio
CM Sentinel Advance DXRacer Zero Series - White Shark Creative Sound Blaster Z Sennheiser HD 598Cs 
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post #9 of 20
Thread Starter 
Rebooting now

brb with results
    
CPUMotherboardGraphicsRAM
Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
RAMHard DriveHard DriveHard Drive
AMD Performance OEM - 16GB DDR3 1866MHz Sandisk Ultra II 500GB SSD Samsung 830 128GB SSD WD Caviar Black 500GB 
Hard DriveOptical DriveCoolingOS
WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
MonitorKeyboardPowerCase
Asus VE247H AZIO MGK L80 Mechanical Keyboard Corsair HX1050 NZXT Phantom 210 
MouseMouse PadAudioAudio
CM Sentinel Advance DXRacer Zero Series - White Shark Creative Sound Blaster Z Sennheiser HD 598Cs 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Core i7 3960X Extreme Edition Gigabyte GA-X79-UD3 MSI GTX 980 Gaming 4G HyperX Fury Red - 16GB DDR3 1866MHz 
RAMHard DriveHard DriveHard Drive
AMD Performance OEM - 16GB DDR3 1866MHz Sandisk Ultra II 500GB SSD Samsung 830 128GB SSD WD Caviar Black 500GB 
Hard DriveOptical DriveCoolingOS
WD Caviar Green 1TB MSI DVD Burner Corsair H100i Windows 10 Education 64Bit 
MonitorKeyboardPowerCase
Asus VE247H AZIO MGK L80 Mechanical Keyboard Corsair HX1050 NZXT Phantom 210 
MouseMouse PadAudioAudio
CM Sentinel Advance DXRacer Zero Series - White Shark Creative Sound Blaster Z Sennheiser HD 598Cs 
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post #10 of 20
Problem signature:
Problem Event Name: APPCRASH
Application Name: PDR8.exe
Application Version: 8.0.0.1930
Application Timestamp: 4a71b564
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4afa620b
Exception Code: c0000005
Exception Offset: 6c82be79
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

how is it Microsofts fault that an Apple codec has failed?
Quicktime is Apple software
Edited by Willage - 5/12/10 at 6:36pm
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