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Project: HTPC - Page 3

post #21 of 46
Thread Starter 
Anyway I picked up some black paint today & one of the empty floppy drive bay fillers "didnt have one, but stopped by a computer store and they gave me one for free".

They still havent dropped off my tools.....yet...


Also at that same computer store he had an old sony laptop screen, was probably 9-11", it had the connectors in great shape, I didnt ask how much he wanted for it, but I assume it still works, is there any chance of me getting this thing to work easily if I were to pick it up ? or would I need some LCD controller and all that stuff ?
post #22 of 46
Thread Starter 
haha, i was just talking about not having my tools, then 2mins later they got dropped off, though i cant start the modding yet, gotta wait for the g/f to wake up so she can watch the baby
post #23 of 46
Thread Starter 
Ok awhile ago I got the holes drilled and things put in so I could screw in the mobo to hold it in place "yay a good pic haha..."



I'll haveto cut the I/O stuff after, not sure when, but when I get sometime, hopefully today.


-Ic3d
post #24 of 46
Thread Starter 
*sigh*, if i could only get back t owork, i just got home from some place with the gf and baby, now i gotta cook dinner haha, then if i have sometime, back to the case I am so close to being finished i can taste it "both dinner and completion".
post #25 of 46
Thread Starter 
Got the I/O roughly cut, it works, mobo is in place, ram is in place, cpu is in place, hhds in place, dvd-rom in place, gfx card in place, my 1337 cable management CHECK. will post a pic in a few mins
post #26 of 46
Thread Starter 


I think I may have a problem "of course..." the heatpipe that wrapps around maybe just a coupple mm to high we'll find out tomorrow.
post #27 of 46
Thread Starter 
YES! the cover fits on perfect, though the system dosent want to boot for some reason so I am RMAing the mobo since everything else works :/
post #28 of 46
Thread Starter 
got this is the email today...

Dear Valued Customer:

**** PLEASE READ ENTIRE CONTENTS OF THIS EMAIL BEFORE SHIPPING YOUR
PRODUCT BACK TO ASUS****

Your RMA# is XXXXXXXX. Please keep your RMA# on hand, as you must provide
it to the Customer Service Rep for any status checks at (510) 739-3777
Ext. 5105. The RMA process run approximately 10 BUSINESS DAYS (excludes
ALL holidays, weekends, and transit time back to you from the date your
product is RECEIVED AT OUR FACILITY. Customer's are responsible for 1 way
freight to ASUS. Our standard shipping is FedEx Ground. Once your product
has been shipped out, you will receive an email notification providing you
with the tracking #.

****Please note if your product is one of the following, please return
your product with the following accessory:
P5 series Motherboards - Please make sure to put the CPU Cap back on the
motherboard to prevent pins from bending. If it is returned without the
CPU Cap the product may incur a fee to have the product repaired or
rejected back to you.
A8N SLI Deluxe - If you use only 1 video card with this product, please
return the EZ Selector Card so that it may be properly tested as well.****

You must write your RMA# on the outside of the package. (If you do not
write the RMA# on the outside of your package your product will be
rejected at the time of delivery).

Attention your package to the RMA department. Do not attention your
package to an RMA Representative, unless instructed otherwise.

Do NOT include any accessories such as manuals, software, CPU, memory,
retention mechanisms or clips, cables, or your original box. If you send
any of the above mentioned items they WILL NOT be returned or replaced.

Also to insure proper troubleshooting / testing, please include a brief
description of the problem you are experiencing with your ASUS product,
any troubleshooting steps you may have tried, AND your CASE# from our
technical support team if given one.

Please be sure to package return product very carefully to prevent damage
during transit. ASUS is NOT responsible for losses or damages incurred due
to shipping / improper packaging. We recommend two inches of padding all
the way around your product itself. You MUST package your product in a
box.

Physical damage is NOT covered under your ASUS warranty under NO
circumstances and automatically VOIDS your warranty on your product. This
damage can include any shape or form of corner / edge damage, broken
traces, broken CPU socket, and / or burns. If you do send a product in
that is physical damage, you will be notified and the product will be
either repaired / replaced for a fee or rejected.

ASUS WILL REJECT ANY PRODUCTS PACKAGED IN AN ENVELOPE!

** ASUS COMPUTER INTERNATIONAL (USA) is a warranty repair service center.
Please contact your place of purchase for credit, refund, upgrade. ASUS
does not provide these services under any circumstances.

SHIP TO ADDRESS:

ASUS Technology Service
Attn: RMA Dept, RMA# ________________
7100 Intermodal Drive, Ste. # A
Louisville, KY 40258



Best Regards,

ASUS CSR Department
post #29 of 46
They don't exactly make it easy, do they? I've only had one dealing with Asus customer support, and it was a royal pain. On the other hand, the only RMA experience I've had was with Newegg. It was a genuine pleasure, and did not include a letter full of what they would not do and reasons they would not honor the warranty.

My particular favorite line in this e-mail is "Physical damage is NOT covered under your ASUS warranty under NO circumstances." That sounds like Cletus the Slack-Jawed Yokel from the Simpsons.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-4460 ASUS Z97-E/USB3.1 SAPPHIRE 100362-3L Radeon R9 290 4GB G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 ... 
Hard DriveOSPowerCase
ADATA XPG SX900 ASX900S3-256GM-C 2.5" 256GB SAT... Windows 8.1 XFX TS Series P1550SXXB9 550W ATX12V 2.2 & ESP1... RAIDMAX Narwhal ATX-920WBTI Black/Titanium Stee... 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-4460 ASUS Z97-E/USB3.1 SAPPHIRE 100362-3L Radeon R9 290 4GB G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 ... 
Hard DriveOSPowerCase
ADATA XPG SX900 ASX900S3-256GM-C 2.5" 256GB SAT... Windows 8.1 XFX TS Series P1550SXXB9 550W ATX12V 2.2 & ESP1... RAIDMAX Narwhal ATX-920WBTI Black/Titanium Stee... 
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post #30 of 46
Thread Starter 
haha yeah, well if it wasphysicaly damaged i obviously wouldnt want them to replace vor for me since it was my fault, since there is no damage that i oculd see "but ti still dosent work" i am getting my replacement
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