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2TB Seagate Failure???

post #1 of 12
Thread Starter 
I just bought a 2TB Seagate LP today. Now that I have the drive, I decided to read the newegg reviews(instead of reading before I bought ).

SOOOO many complaints of the "click of death". Should I just return the drive to CompUSA tomorrow and pay the restocking fee? I haven't had clicking problems yet(from what I can tell) but I'm kind of nervous now.
    
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post #2 of 12
You know, I did some thinking and research on this and here is my conclusion based purely on my own logic and opinion (and maybe I'm just rationalizing because I pulled the trigger on that deal also)...

1. It's a good deal on a 2TB drive.
2. People like good deals.
3. People buy more of a product when the deal is good.
4. Mechanical hard drives (especially multiplatter drives) have a baseline failure rate.
5. Since people bought larger numbers of drives because they are a good deal, there are more reports of failures.
6. People tend to be more motivated to write a review if they've had an exceptional experience with the product (either positive or negative).

Conclusion. The drive probably isn't much worse than a regular drive, but with larger numbers sold, the baseline error rate becomes noticeable especially in light of the increased number of people reporting failure (due, again, to the larger number sold).

That said, be smart and back up regularly, and if you really want, have Seagate's RMA phone number on speed dial.

Just my
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post #3 of 12
Quote:
Originally Posted by BigMak911 View Post
You know, I did some thinking and research on this and here is my conclusion based purely on my own logic and opinion (and maybe I'm just rationalizing because I pulled the trigger on that deal also)...

1. It's a good deal on a 2TB drive.
2. People like good deals.
3. People buy more of a product when the deal is good.
4. Mechanical hard drives (especially multiplatter drives) have a baseline failure rate.
5. Since people bought larger numbers of drives because they are a good deal, there are more reports of failures.
6. People tend to be more motivated to write a review if they've had an exceptional experience with the product (either positive or negative).

Conclusion. The drive probably isn't much worse than a regular drive, but with larger numbers sold, the baseline error rate becomes noticeable especially in light of the increased number of people reporting failure (due, again, to the larger number sold).

That said, be smart and back up regularly, and if you really want, have Seagate's RMA phone number on speed dial.

Just my
Well said.
    
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post #4 of 12
Thread Starter 
I agree, but I read every review on newegg. One guy bought a lot of 40 and has had to RMA 20 of them .

Another bought 4, 2 bad.

One bought 3, 2 bad.

etc. I'm copying all my files to it right now, and I'll torture test it overnight. I hope it doesn't start clicking
    
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post #5 of 12
Let me know how it goes man. I'll be putting mine into my HTPC build (not hBpc which is my sig)... hopefully all's well with both our drives. Did you ever end up selling that processor/ram/case from that TigerDirect deal a while back?
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post #6 of 12
Thread Starter 
Quote:
Originally Posted by BigMak911 View Post
Let me know how it goes man. I'll be putting mine into my HTPC build (not hBpc which is my sig)... hopefully all's well with both our drives. Did you ever end up selling that processor/ram/case from that TigerDirect deal a while back?
Yeah I got $350 cash for it from some guy on craigslist!!! AND I got $37.50 bing cashback on it LOL

$134 profit
    
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post #7 of 12
Thread Starter 
Sorry.. double post but here's the hd tune

    
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post #8 of 12
Thread Starter 
Update: No problems so far.
    
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post #9 of 12
Quote:
Originally Posted by BigMak911 View Post
You know, I did some thinking and research on this and here is my conclusion based purely on my own logic and opinion (and maybe I'm just rationalizing because I pulled the trigger on that deal also)...

1. It's a good deal on a 2TB drive.
2. People like good deals.
3. People buy more of a product when the deal is good.
4. Mechanical hard drives (especially multiplatter drives) have a baseline failure rate.
5. Since people bought larger numbers of drives because they are a good deal, there are more reports of failures.
6. People tend to be more motivated to write a review if they've had an exceptional experience with the product (either positive or negative).

Conclusion. The drive probably isn't much worse than a regular drive, but with larger numbers sold, the baseline error rate becomes noticeable especially in light of the increased number of people reporting failure (due, again, to the larger number sold).

That said, be smart and back up regularly, and if you really want, have Seagate's RMA phone number on speed dial.

Just my
You might have a point, having said that though there are other cheap 2TB drives out there (most notably Hitachi's 7K2000) which go for very good prices and make good storage drives, yet the failure reports seem to be relatively few.

The other question is: back up regularly to where?
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post #10 of 12
As others have said. Reviews are not always accurate. For hard drives, I think they are a bit skewed. Most people aren't going to write a review for a hard drive if it works. Just because...well it takes time and really what do they get out of it. It's human nature.

But when a drive fails, people are determined to get revenge on their dead purchase. It was a pain in the butt for them, so they decide to make them selves feel better by bashing it in a review.

It's just the way we are. Hard drives are not designed with failure in mind. I have a Seagate that got horrible reviews and people were claiming had ridiculous failure rates. I have yet to have a problem with the drive.

The 2TB XT is fine. Don't worry about it. If it fails...well you have bad luck. ^^
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