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Can't install Win 7 64 Bit Professional, the installer can't find the Harddrives

post #1 of 11
Thread Starter 
Hi,

the PC is new and freshly assembled. Both Harddrives (2x SpinPoint F3) and the SSD(X25-M G2) can not be found by Windows 7.

When I start the installer I agree to the License and after that, in Step 1 it tells me:

"No drives were found. Click Load Driver to provide a mass storage driver for installation."

I have no driver CDs for my HDDs and the SSD. I want to install Win 7 on my SSD.

All the drives have electricity and the SATA III cable is connected with both the drives and the SATA II port on the mainboard.

BIOS identifies and shows all my drives correctly, only the win 7 installer can not find them.

Thanks.

PS:Im on the I-Net with my old PC.
Edited by 12Honk34 - 6/8/10 at 12:34am
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post #2 of 11
If the HDDs are connected to SATA III, have you tried first installing the drivers (Next Gen SATA III drivers might not be natively supported... and by SATA III I assume you are using SATA 6.0GBs)? You can do this by putting them on a USB stick and when you get to the HDD section, select advanced, then "Load Drivers". They try to load them from the uSB stick.

If that does not work, try just connecting them to the SATA II ports and see if Windows 7 recognizes them.
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post #3 of 11
Thread Starter 
Quote:
Originally Posted by ericeod View Post
If the HDDs are connected to SATA III, have you tried first installing the drivers (Next Gen SATA III drivers might not be natively supported... and by SATA III I assume you are using SATA 6.0GBs)? You can do this by putting them on a USB stick and when you get to the HDD section, select advanced, then "Load Drivers". They try to load them from the uSB stick.

If that does not work, try just connecting them to the SATA II ports and see if Windows 7 recognizes them.
Edit: Did not read your post carefully, you mean the SATA III drivers for the mainboard.
Sorry my fault they are connected to SATA II with a SATA III cable, only the cables are SATA 6.0GBs.
Can I load the drivers to a CD, lost my USB stick some time ago.
Edited by 12Honk34 - 6/8/10 at 12:47am
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post #4 of 11
I would say it is the sata 3 cable going into a sata 2 port that would be causing your porblems; if you have a sata 3 hard drive, use a sata 3 cable connected to a sata 3 port if you can.
    
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post #5 of 11
Scratch that then, there should be no reason why the drives are having issues if they are connected to the SATA II ports.

As for the HDDs, my pair of X-25M 80Gb G2 drives had different firmware versions, even though they are one number apart according to their SNs. I could not load RAID 0 at all until I flashed the second drive (first drive had updated firmware).

You can check by downloading the Firmware ISO and burn it to a CD (makes a bootable CD that will flash an outdated firmware with the latest. It still does not explain why the other drives are not recoginzed, but it is a place to start.

I will update with the firmware download link..

edit: Here is the firware updater. I would connect just the SSD drives to SATA II with SATA II cables and boot off the CD (after you've created it).

http://downloadcenter.intel.com/deta...&dwnldid=18363

edit: Also try just one HDD connected at a time and see if they are recognized at all.

And what motherboard are you running?
Edited by ericeod - 6/8/10 at 12:52am
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post #6 of 11
Thread Starter 
Quote:
Originally Posted by ericeod View Post
Scratch that then, there should be no reason why the drives are having issues if they are connected to the SATA II ports.

As for the HDDs, my pair of X-25M 80Gb G2 drives had different firmware versions, even though they are one number apart according to their SNs. I could not load RAID 0 at all until I flashed the second drive (first drive had updated firmware).

You can check by downloading the Firmware ISO and burn it to a CD (makes a bootable CD that will flash an outdated firmware with the latest. It still does not explain why the other drives are not recoginzed, but it is a place to start.

I will update with the firmware download link..

edit: Here is the firware updater. I would connect just the SSD drives to SATA II with SATA II cables and boot off the CD (after you've created it).

http://downloadcenter.intel.com/deta...&dwnldid=18363

edit: Also try just one HDD connected at a time and see if they are recognized at all.

And what motherboard are you running?
I made that SSD firmware update, at least I think so. It bootet the CD and showed a number of text lines but I can not say if my SSD firmware really is updated to version 1.5.

Mobo: ASUS M4A89TD Pro/USB3, 890FX (dual PC3-10667U DDR3)
Edited by 12Honk34 - 6/8/10 at 1:01am
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post #7 of 11
When I ran the firmware update it found the first drive, said it was up to date, then searched for the second drive. The update then said the second drive needed to be updated and proceeded to up[date the firmware. It gave me a status indicator, asked me to hit ""Y", then asked me to reboot. So it was obvious it was updating. It might be that the 890X chipset needs drivers loaded. Are there any specific SATA III drivers for the motherboard at the ASUS site? I will look now, but they might be on the provided motherboard driver disc.

Edit: Here is the chipset driver for your motherboard. Try downloading it to a CD or USB (I know you don't have one, but maybe you can borrow one if the CD doesn't work... it should though):
http://support.asus.com/download/dow..._type=23&os=30

edit 2: here is the latest 0901 bios for your board dated May 28th (description of update: JMicron option rom):
http://support.asus.com/download/dow...f_type=3&os=30

edit 3: I just wanted to mention I was able to run my 60Gb Vertex SSD on a SATA III cable connected to a SATA II port on my Rampage III Extreme and it worked just fine, so I wouldn't expect the SATA III cable you are using to be an issue. I suspect you might just need the chipset drivers. Also, are you running the SATA controller as IDE, AHCI or RAID in the bios?
Edited by ericeod - 6/8/10 at 1:16am
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post #8 of 11
Thread Starter 
Quote:
Originally Posted by ericeod View Post
When I ran the firmware update it found the first drive, said it was up to date, then searched for the second drive. The update then said the second drive needed to be updated and proceeded to up[date the firmware. It gave me a status indicator, asked me to hit ""Y", then asked me to reboot. So it was obvious it was updating. It might be that the 890X chipset needs drivers loaded. Are there any specific SATA III drivers for the motherboard at the ASUS site? I will look now, but they might be on the provided motherboard driver disc.

Edit: Here is the chipset driver for your motherboard. Try downloading it to a CD or USB (I know you don't have one, but maybe you can borrow one if the CD doesn't work... it should though):
http://support.asus.com/download/dow..._type=23&os=30

edit 2: here is the latest 0901 bios for your board dated May 28th (description of update: JMicron option rom):
http://support.asus.com/download/dow...f_type=3&os=30

edit 3: I just wanted to mention I was able to run my 60Gb Vertex SSD on a SATA III cable connected to a SATA II port on my Rampage III Extreme and it worked just fine, so I wouldn't expect the SATA III cable you are using to be an issue. I suspect you might just need the chipset drivers. Also, are you running the SATA controller as IDE, AHCI or RAID in the bios?
Never had that when loading the SSD firmware CD.

It needs 3 hours to download that chipset driver(30kb/s) and my i-net keeps disconnecting randomly every 10-30 minutes, I guess Ill never get those drivers. I have a mobo cd from asus but it does not work with it either.

I do not know if I am "running the SATA controller as IDE, AHCI or RAID in the bios?"

My drive list in BIOS sais:

1. RAID: Intel SSDSA2M
2. RAID: HD103SJ
3. RAID: HD103SJ

I made a RAID config with the two SpinPoint F3s yesterday, it needed 5 hours to complete.(Erase..., neded 5 hours)
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post #9 of 11
I think those chipset drivers are what will get you going (unfortuately you keep getting disconnected). I will DL them, zip them and attach the zip file to this post.

Edit: Wow, 330MB! OK, I will just try to attach the chipset drivers you would need to load the txt.oem drivers usually used for pre-OS install. If you have them on the ASUS CD, you might have to extract them. For all the work I am having you do, I hope this is the fix...

Unfortunately I have no experience with the latest AMD chipset, so I am just going by what I know from loading Vista with Intel RAID drivers and NVIDIA RAID drivers which can be loaded from the advancved option of the OS installer.

Edit 2: it is giving me a time of 11hrs for the DL to complete. I will let it run tonight and see what I can upload in the morning. But I bet the ASUS motherboard CD has them, you just need to extract them.

Edit 3: I am going to see if they are available for download at the AMD site. But a friend of mine just installed Win 7 on his 890X Gigabyte board and a 1055T without these issues... I know he would have mentioned this kind of issue. I will PM him a link to this thread and have him post what he knows from experience.

I PMed ChrisB17 with a link to this thread. Expect a reply from him!
Edited by ericeod - 6/8/10 at 1:50am
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post #10 of 11
First thing I would try is running "Raid or AHCI" mode in the bios and see if that works.

Also you might need pre-install drivers I needed them for AHCI and RAID mode. Thats how my HDD's got picked up.

Found here. (Its gigabyte yes, But just download the Raid and AHCI pre install drivers and press F6 or "Load driver" in windows 7 install")
http://www.gigabyte.us/Support/Mothe...4bit#anchor_os
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