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[SOLVED] HD 5870 - Drastically low FPS trouble shooting log

post #1 of 7
Thread Starter 
Hey guys, as per my previous post ( http://www.overclock.net/benchmarkin...appy-your.html ), I'm having great difficulty with my HIS HD5870 achieving normal benches.

Through my research, I've come to note that this problem is epidemic yet there has yet to be a single fix all solution. Thus, I'm creating this new post to catalauge my efforts in an organized fashion and, hopefully, find both a solution for myself and other in the meanwhile.

Benches:

3d Mark II vantage


Just Cause 2
Averages aprox. 30fps, drops as low as 20 fps on more demanding scenes. Once you enter 2D menues, jumps to 200+ fps.

RAM


Theories

(1) 3D clock not working
-My FPS drops drastically when you leave from a game menu to the game.
-The card seems to function perfectly fine outside of 3D video game environments
-Others, from this forum and other forums, who have incurred this problem have also speculated a possible issue with the 3D GPU

(2) Driver problems
-My driver is currently CCC 10.5, the most up to date
-A person on another forum suggested that as soon as he degraded his driver from 10.5 to 8.3, the problem was solved

(3) Windows build
-Similar problems, on other forums, have been reported regarding my Windows 7 64 "Build 7600."
-Similar problems have been reported with WinXP 64-bit, solved by disabling Windows AUU High Definition Audio Driver

(4) Overclocking
-Possible something in overclocking procedure effected GPU negatively?

(5) Insufficient Power

(6) PCIE slot

Trouble Shooting
(1) Windows
-Preparing to install multiple different copies of Windows 7 64bit, hoping to find one other than build 7600.
-Windows 7 does not have the AUU High Definition Driver as specified as a solution in Windows xp

(2) Drivers
-While I am able to find CCC 8.3 64-bit for Vista, I am unable to get the video card drivers (much older ones) to work with my card

(3) OC/Solution posted on Toms Hardware:
1. Did a clean install of windows 7
2. Installed drivers that came w/ my card
3. Rebooted into bios menu and restored all defaults
4. Rebooted again and updated bios with latest update from evga site
5. Rebooted into bios once again and restored defaults again
6. Booted into window 7, and my FPS went back to normal

(4) ATI CCC 10.5(a) Hotfix
http://support.amd.com/us/kbarticles...st-Hotfix.aspx

(5) ATI CCC 9.5 Vista 64 Drivers
http://downloads.guru3d.com/ATI-Cata...load-2285.html

(6) PCIE
-Switch PCIE slot?

(6) Power
-Should determine if 750w is enough to support this system

(7) 10.5 BETA Drivers
http://www.megaupload.com/?d=WH2U3WZG

(8) Check PCIE setting in BIOS
-3 x PCIe 2.0 x16 (at x16/x8/x8 or x16/x16/x1 mode)
Edited by danforz - 6/10/10 at 9:25am
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CPUMotherboardGraphicsRAM
i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
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Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
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CPUMotherboardGraphicsRAM
i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
Hard DriveOSMonitorKeyboard
Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
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post #2 of 7
Thread Starter 
PROBLEM FOUND:

After reformatting, reinstalling windows, and reinstalling the driver, FPS in Just Cause 2 were fantastic. Then, after OCing, back to crappy FPS.
Up On It
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CPUMotherboardGraphicsRAM
i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
Hard DriveOSMonitorKeyboard
Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
PowerCaseMouse
Corsair 750TX NZXT Evo Tempest Logitec G500 
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Up On It
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
Hard DriveOSMonitorKeyboard
Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
PowerCaseMouse
Corsair 750TX NZXT Evo Tempest Logitec G500 
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post #3 of 7
Thread Starter 
SOLUTION:

The problem, for me, was that I had set QPI Link Data Rate, for OCing in BIOS, to "Slow Mode." Having set it to the next step up, the problem is solved.

It is advised, when OCing, to set this setting to the lowest possible setting. Naturally, I chose "slow mode" for this setting in BIOS. However, this setting seems to be something different, ASUS added, that goes beyond the slowest data rate.

What ever it does, switching from slow mode to the lowest data flow rate seems to allow the video card to do its work.
Up On It
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CPUMotherboardGraphicsRAM
i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
Hard DriveOSMonitorKeyboard
Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
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CPUMotherboardGraphicsRAM
i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
Hard DriveOSMonitorKeyboard
Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
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post #4 of 7
Thread Starter 
Thank you who ever repped me for this
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i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
Hard DriveOSMonitorKeyboard
Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
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Up On It
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CPUMotherboardGraphicsRAM
i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
Hard DriveOSMonitorKeyboard
Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
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post #5 of 7
epic, 4 posts in a row
newegg ftw
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newegg ftw
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II B50 x4 @ 4.026 GHz Gigabyte GA-MA790GPT-UD3H rma in progress :( G.skill Ripjaws 2x 2gb DDR3 
Hard DriveOSMonitorPower
WD Caviar Black 1tb Windows 7 Ultimate 64 Samsung Syncmaster 2233RZ Corsair tx750 
Case
Cooler Master cm690 
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post #6 of 7
Thread Starter 
Quote:
Originally Posted by basenne View Post
epic, 4 posts in a row
Haha, I aim to post whore. In all reality it was my own personal log. There wasn't much info located on the net on this particular solution so I figured I'd lay it out such that someone else could search for it. A lot of people seem to be haing the same problem.
Up On It
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CPUMotherboardGraphicsRAM
i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
Hard DriveOSMonitorKeyboard
Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
PowerCaseMouse
Corsair 750TX NZXT Evo Tempest Logitec G500 
  hide details  
Reply
Up On It
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 930 @ 4.2ghz (VCore 1.38) ASUS P6X58D Premium HIS HD5870 @ stock G.Skill Trident 2000 
Hard DriveOSMonitorKeyboard
Wester Digital Caviar Black 1TB @ 7200 Windows 7 64bit ASUS M5276HE 27" Microsoft Natural Wireless 
PowerCaseMouse
Corsair 750TX NZXT Evo Tempest Logitec G500 
  hide details  
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post #7 of 7
Rep since its quite an indepth guide.
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