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Virgin Media are useless.

post #1 of 8
Thread Starter 
When I first got my connection installed it was unstable, so they tried a number of things, one of which was taking me off fast path and putting me back on interleaved. This means higher latency (went from 20 to 65+). Being a gamer I need the lower pings. Turns out it wasn't even that which was causing the problem but a dodgy router [which was noticed by me after 3 weeks of them trying things]. So the router was replaced and now it's all fine.

I call up Virgin Media to get my fast path/gamer profile re-enabled and the woman on the other end tells me she doesn't know what I'm on about. So she transfers me to another woman who does who tells me it's "not in their control" and that there's nothing they can do about it when they were the ones that switched my profile a few weeks ago. So now I'm stuck with high as hell pings because of useless support. It's almost impossible to play competitively with this crap...

That is all. More of a rant than anything, maybe should of put it in Rants and Raves, but meh.
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post #2 of 8
Hope you get it sorted!
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post #3 of 8
rofl females.
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post #4 of 8
Thread Starter 
Quote:
Originally Posted by ~Strawberry~ View Post
rofl females.
I know rite. I think both of them were just tea ladies who answered the phone. Or maybe it was the same one in 2 different voices?
Edited by Harrier - 6/8/10 at 2:00pm
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post #5 of 8
Hope you get it sorted, mate!
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post #6 of 8
Quote:
Originally Posted by harrier View Post
i know rite. I think both of them were just tea ladies who answered the phone. Or maybe it was the same one in 2 different voices?
I feel ashamed posting in a thread with a sexist!
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post #7 of 8
Thread Starter 
Quote:
Originally Posted by ~Strawberry~ View Post
that's sexist!!! come on mods seriously.
Quote:
Originally Posted by ~Strawberry~ View Post
rofl females.
That too?
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post #8 of 8
Quote:
Originally Posted by Harrier View Post
That too?
no comment.
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