Overclock.net › Forums › Graphics Cards › NVIDIA › Will BFG RMA without Invoice/Receipt
New Posts  All Forums:Forum Nav:

Will BFG RMA without Invoice/Receipt - Page 2

post #11 of 18
I would put it in an antistatic bag also. I know it sounds anal but they are in trouble and may look for any reason to deny an RMA.
    
CPUMotherboardGraphicsRAM
2600k Gigabyte Z68 MSI N480GTX 16 GB Patriot 1600 
Hard DriveOptical DriveOSMonitor
1.5TB Hitachi - 120GB Crucial C300 SSD LG Win7Ultimate a couple 
KeyboardPowerCaseMouse
Saitek Eclipse II Thermaltake 750 Thermaltake A60 Armor microsoft 3000 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
2600k Gigabyte Z68 MSI N480GTX 16 GB Patriot 1600 
Hard DriveOptical DriveOSMonitor
1.5TB Hitachi - 120GB Crucial C300 SSD LG Win7Ultimate a couple 
KeyboardPowerCaseMouse
Saitek Eclipse II Thermaltake 750 Thermaltake A60 Armor microsoft 3000 
  hide details  
Reply
post #12 of 18
I have RMA'd 3-4 times with BFG each time I did not have to provide any pop but this time I did. A few days ago i called in to get one of my 9800gtx+'s. A girl picked up the phone (she was kind of a *****) and she told me i needed to give my pop. I just called back with some guy and he did not ask any questions. Register the card on BFG site first so they wont get into to the motive of asking questions.
Time machine
(14 items)
 
  
CPUMotherboardGraphicsRAM
E8400 C0 Evga 680i LT Galaxy GTX 460's SLI 4gb OCZ Gold 
Hard DriveCoolingOSMonitor
2-150gb 1-500gb Noctua NH-D14 Windows 7 64bit 22" LCD 
PowerCase
ocz 700watt Thermaltake armor extream 
  hide details  
Reply
Time machine
(14 items)
 
  
CPUMotherboardGraphicsRAM
E8400 C0 Evga 680i LT Galaxy GTX 460's SLI 4gb OCZ Gold 
Hard DriveCoolingOSMonitor
2-150gb 1-500gb Noctua NH-D14 Windows 7 64bit 22" LCD 
PowerCase
ocz 700watt Thermaltake armor extream 
  hide details  
Reply
post #13 of 18
Yes, you need to have the cards registered on the site however, as I believe all the cards have a lifetime warranty if they are registered with BFG during the first 90 days of purchase.
The Black Death
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q6600 @ 3.4GHz @ 1.6Vcore Asus P5N-D 2 BFG 9800GTX+'s in SLI 2 x 2GB of G.Skill DDR2 800 
Hard DriveOptical DriveOSMonitor
1 Seagate 750GB and 1 WD 1 TB 1 Lite-On DVD-R/RW iHas Windows 7 x64 and Ubuntu Linux 10.4 1 22" Aver Widescreen and 1 19" Viewsonic 
KeyboardPowerCaseMouse
KeyTronic KT400 1 Coolmax 950W CUG-950B Ultra M923 Razer Lachesis 
Mouse Pad
WOWPad 
  hide details  
Reply
The Black Death
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q6600 @ 3.4GHz @ 1.6Vcore Asus P5N-D 2 BFG 9800GTX+'s in SLI 2 x 2GB of G.Skill DDR2 800 
Hard DriveOptical DriveOSMonitor
1 Seagate 750GB and 1 WD 1 TB 1 Lite-On DVD-R/RW iHas Windows 7 x64 and Ubuntu Linux 10.4 1 22" Aver Widescreen and 1 19" Viewsonic 
KeyboardPowerCaseMouse
KeyTronic KT400 1 Coolmax 950W CUG-950B Ultra M923 Razer Lachesis 
Mouse Pad
WOWPad 
  hide details  
Reply
post #14 of 18
You will have to try,
I have done it with Asus and some others even out of warranty,

Tell them it was a gift or you Purchased it and threw the Box out with the receipt.
RIG 1
(16 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX 8350 ASUS CH-V 990FX EVGA GTX 980 G-SKILL F3-14900 SNIPER 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 Pro WD Black² PIONEER BDR-205 XSPC Raystorm 
OSMonitorKeyboardPower
WIN 8.1 MCE Nec 463 MX5500 DARK POWER PRO 1200 - P10 
CaseMouseMouse PadAudio
CoolerMaster Cosmos II REVO DIRTY ASUS HDAV 1.3 Deluxe 
  hide details  
Reply
RIG 1
(16 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX 8350 ASUS CH-V 990FX EVGA GTX 980 G-SKILL F3-14900 SNIPER 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 Pro WD Black² PIONEER BDR-205 XSPC Raystorm 
OSMonitorKeyboardPower
WIN 8.1 MCE Nec 463 MX5500 DARK POWER PRO 1200 - P10 
CaseMouseMouse PadAudio
CoolerMaster Cosmos II REVO DIRTY ASUS HDAV 1.3 Deluxe 
  hide details  
Reply
post #15 of 18
Quote:
Originally Posted by Markisa View Post
Title says it all, I heard great things about BFG's warranty service and I was just wondering if the original receipt is needed like stated in their return policy. I think I had heard of RMAs going through without the recipt, any confirmation on the chance of this?
Don't you need to register your card for RMA? and to register you need proof of purchase.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
I7 920 @ 4.3Ghz Asus P6X58D Premium Zotac GTX 480 6GB CORSAIR XMS3 7-7-7-20 
Hard DriveOptical DriveOSMonitor
2X Vertex LE 100GB SSDs/RAID-0 & 2TB Barracuda XT Samsung SH-S243D 24x DVD-Writer Windows 7 LG Flatron W2242TQ & LG Flatron W1942TQ 
PowerCase
Corsair TX750W Cooler Master Haf 932 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
I7 920 @ 4.3Ghz Asus P6X58D Premium Zotac GTX 480 6GB CORSAIR XMS3 7-7-7-20 
Hard DriveOptical DriveOSMonitor
2X Vertex LE 100GB SSDs/RAID-0 & 2TB Barracuda XT Samsung SH-S243D 24x DVD-Writer Windows 7 LG Flatron W2242TQ & LG Flatron W1942TQ 
PowerCase
Corsair TX750W Cooler Master Haf 932 
  hide details  
Reply
post #16 of 18
You do need to register your card within 30 days (I think), if your card was bought after Feb 2008. Before that, and I think they hadn't implemented the deadline registering thing

Quote:
Originally Posted by tyuo9980 View Post
they wont need it. my gtx 285 is unstable and im going to rma it... only problem is how do i package it and how do i send it to them...
I would definitely try to contact them and request an advanced RMA, that way you are sure to get a different card first, and then send your defective card back to them in the box and packaging they sent your replacement in.

This was how I RMA'd my card through them, and while it took a while (might even take longer now that they are having problems), it was the best way to do it IMHO.
Hephaestus
(22 items)
 
  
CPUMotherboardGraphicsGraphics
Core i5 2500K [4.5Ghz][100x45][1.29v] MSi P67A-GD65 [1.9 BIOS] MSi GTX670 PE OC MSi GTX670 PE OC 
RAMHard DriveHard DriveHard Drive
16GB Corsair Vengeance 1600Mhz [9-9-9-24] Crucial M4 256GB [CORE] WD Caviar Black 1TB [FILEZ] WD Caviar Black 2TB [GAMEZ] 
Optical DriveCoolingOSMonitor
LG Blu-Ray Combo Corsair H50 [Push/Pull][UltraKaze 3Ks] Windows 7 Ultimate x64 Retail SP1 Yamakasi Catleap Q270 27" S-IPS 
KeyboardPowerCaseMouse
Logitech G110 Antec TP-750 Blue Lian Li Lancool PC-K62 Razer Naga Epic 
Mouse PadAudioAudioAudio
Razer Goliathus Fragger Speed  X-Fi Titanium Logitech z5300 5.1 Logitech G930 
OtherOther
MS LifeCam Studio 1080p Belkin n52te 
  hide details  
Reply
Hephaestus
(22 items)
 
  
CPUMotherboardGraphicsGraphics
Core i5 2500K [4.5Ghz][100x45][1.29v] MSi P67A-GD65 [1.9 BIOS] MSi GTX670 PE OC MSi GTX670 PE OC 
RAMHard DriveHard DriveHard Drive
16GB Corsair Vengeance 1600Mhz [9-9-9-24] Crucial M4 256GB [CORE] WD Caviar Black 1TB [FILEZ] WD Caviar Black 2TB [GAMEZ] 
Optical DriveCoolingOSMonitor
LG Blu-Ray Combo Corsair H50 [Push/Pull][UltraKaze 3Ks] Windows 7 Ultimate x64 Retail SP1 Yamakasi Catleap Q270 27" S-IPS 
KeyboardPowerCaseMouse
Logitech G110 Antec TP-750 Blue Lian Li Lancool PC-K62 Razer Naga Epic 
Mouse PadAudioAudioAudio
Razer Goliathus Fragger Speed  X-Fi Titanium Logitech z5300 5.1 Logitech G930 
OtherOther
MS LifeCam Studio 1080p Belkin n52te 
  hide details  
Reply
post #17 of 18
Quote:
Originally Posted by Demented View Post
You do need to register your card within 30 days (I think), if your card was bought after Feb 2008. Before that, and I think they hadn't implemented the deadline registering thing



I would definitely try to contact them and request an advanced RMA, that way you are sure to get a different card first, and then send your defective card back to them in the box and packaging they sent your replacement in.

This was how I RMA'd my card through them, and while it took a while (might even take longer now that they are having problems), it was the best way to do it IMHO.
wait wait wait... u can get teh card FIRST?!?!? never heard of that... chances that itl lwork?

ok i just called them and i had to give my phone number. then i told them that i wanted an advanced rma and asked them to send the card to me first? they said NO right after i said it.
Edited by tyuo9980 - 6/9/10 at 4:08pm
segfault
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 @ 4Ghz Gigabyte P55A-UD4P MSI GTX 770 Kingston HyperX 2x4GB 1600MHz CL9 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB LG 24x Corsair H50 Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
Samsung SyncMaster P2270 Steelseries 6Gv2 Corsair TX750 Thermaltake V9 Black Edition 
MouseMouse Pad
Razer Deathadder 2013 Edition Steelseries QcK 
  hide details  
Reply
segfault
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 @ 4Ghz Gigabyte P55A-UD4P MSI GTX 770 Kingston HyperX 2x4GB 1600MHz CL9 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB LG 24x Corsair H50 Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
Samsung SyncMaster P2270 Steelseries 6Gv2 Corsair TX750 Thermaltake V9 Black Edition 
MouseMouse Pad
Razer Deathadder 2013 Edition Steelseries QcK 
  hide details  
Reply
post #18 of 18
make sure you CALLL them, email has been taking up to 2 weeks.

1.866.BFGFIXX (1.866.234.3499)

For customers outside the USA, please use the following number.

1.630.637.2459

NOTE: This is a TOLL call andyour phone bill will reflect the charge.
Gotta HAF Water
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 E0 @ 4.0 GHz 1.304v eVGA 750i FTW (Pencil Mod) eVGA GTX 480 H20 & eVGA 9800GT 2x2GB Corsair Dominator PC2-8500C5D 
Hard DriveOptical DriveOSMonitor
2 WD Black 640GB AALS (Raid0) + 500GB Ext x2 Sony 24x DVD SATA w/ Lightscribe Windows 7 Ultimate x64 Dell UltraSharp U2410 24" IPS 
KeyboardPowerCaseMouse
G11 Enermax Revolution 85+ 1050w PSU CM HAF 932 MX-518/ G9 
Mouse Pad
Rocketfish Control 
  hide details  
Reply
Gotta HAF Water
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 E0 @ 4.0 GHz 1.304v eVGA 750i FTW (Pencil Mod) eVGA GTX 480 H20 & eVGA 9800GT 2x2GB Corsair Dominator PC2-8500C5D 
Hard DriveOptical DriveOSMonitor
2 WD Black 640GB AALS (Raid0) + 500GB Ext x2 Sony 24x DVD SATA w/ Lightscribe Windows 7 Ultimate x64 Dell UltraSharp U2410 24" IPS 
KeyboardPowerCaseMouse
G11 Enermax Revolution 85+ 1050w PSU CM HAF 932 MX-518/ G9 
Mouse Pad
Rocketfish Control 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: NVIDIA
Overclock.net › Forums › Graphics Cards › NVIDIA › Will BFG RMA without Invoice/Receipt