Overclock.net › Forums › Graphics Cards › NVIDIA › How to RMA? BFG
New Posts  All Forums:Forum Nav:

How to RMA? BFG

post #1 of 10
Thread Starter 
my gtx285 is unstable and i have called bfg and they would let me rma it.

here were the instructions:

* Whichever method of shipment you use, obtain a tracking number.
* Declare a value for the card with the courier for insurance.
* Package the card in a plain box.
o You will not receive the original box back.
o The original BFG retail box is not suited for shipping.
* Make sure that the card is securely packaged. (If the warehouse receives the card damaged in transit, it will be returned to you and you will be advised to file a claim with your courier).
* Send NOTHING with the card. Send just the card (no software, dongles, etc.)
* Write the RMA number on a piece of paper in the box in case your courier puts a label over yours.
* Use the information on page 3 as your shipping label.


so how would i package it? i also threw out my anti static bag... the only one i have is for my mobo...


edit: ive heard that they stopped making graphics cards so what if they didnt have my card in stock? what would they give me?
Edited by tyuo9980 - 6/8/10 at 7:19pm
segfault
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 @ 4Ghz Gigabyte P55A-UD4P MSI GTX 770 Kingston HyperX 2x4GB 1600MHz CL9 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB LG 24x Corsair H50 Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
Samsung SyncMaster P2270 Steelseries 6Gv2 Corsair TX750 Thermaltake V9 Black Edition 
MouseMouse Pad
Razer Deathadder 2013 Edition Steelseries QcK 
  hide details  
Reply
segfault
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 @ 4Ghz Gigabyte P55A-UD4P MSI GTX 770 Kingston HyperX 2x4GB 1600MHz CL9 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB LG 24x Corsair H50 Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
Samsung SyncMaster P2270 Steelseries 6Gv2 Corsair TX750 Thermaltake V9 Black Edition 
MouseMouse Pad
Razer Deathadder 2013 Edition Steelseries QcK 
  hide details  
Reply
post #2 of 10
If they dont have your card in stock theyll give you a full refund

To ship it you need some Styrofoam peanuts or some newspaper and you just encase the box with the card in it and put a page that shows your RMA # and whatnot on top of the packing (you should have gotten that in an email) then seal up the box with that paper inside it and clearly write your RMA number on the outside of the box

then write the adress youre shipping it to and send it.
Folding Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II 940 @ 3.4GHz MSI 785GM-E45 mATX Gigabyte GTX 465 800/1600/3600 OCZ 4GB DDR2 800MHz 
Hard DriveOSMonitorPower
WD Caviar Blue 640GB Windows Vista 64-Bit BenQ G2220HD 1920x1080 Corsair 650TX 
Case
Lian Li K62 Mid ATX Tower 
  hide details  
Reply
Folding Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II 940 @ 3.4GHz MSI 785GM-E45 mATX Gigabyte GTX 465 800/1600/3600 OCZ 4GB DDR2 800MHz 
Hard DriveOSMonitorPower
WD Caviar Blue 640GB Windows Vista 64-Bit BenQ G2220HD 1920x1080 Corsair 650TX 
Case
Lian Li K62 Mid ATX Tower 
  hide details  
Reply
post #3 of 10
Thread Starter 
Quote:
Originally Posted by maxhudson View Post
If they dont have your card in stock theyll give you a full refund

To ship it you need some Styrofoam peanuts or some newspaper and you just encase the box with the card in it and put a page that shows your RMA # and whatnot on top of the packing (you should have gotten that in an email) then seal up the box with that paper inside it and clearly write your RMA number on the outside of the box

then write the adress youre shipping it to and send it.

where do i send it to? im mean where do i go to get it sent.
segfault
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 @ 4Ghz Gigabyte P55A-UD4P MSI GTX 770 Kingston HyperX 2x4GB 1600MHz CL9 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB LG 24x Corsair H50 Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
Samsung SyncMaster P2270 Steelseries 6Gv2 Corsair TX750 Thermaltake V9 Black Edition 
MouseMouse Pad
Razer Deathadder 2013 Edition Steelseries QcK 
  hide details  
Reply
segfault
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 @ 4Ghz Gigabyte P55A-UD4P MSI GTX 770 Kingston HyperX 2x4GB 1600MHz CL9 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB LG 24x Corsair H50 Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
Samsung SyncMaster P2270 Steelseries 6Gv2 Corsair TX750 Thermaltake V9 Black Edition 
MouseMouse Pad
Razer Deathadder 2013 Edition Steelseries QcK 
  hide details  
Reply
post #4 of 10
The instructions will have an address for you to ship it to
I usually just use usps, cause they are cheaper then ups/fedex
Lappy
(13 items)
 
  
CPUMotherboardGraphicsHard Drive
I5 2520M Dell Intel HD3000 Samsung 830 128GB SSD 
OSMonitor
Windows 7 Ultimate LED 
  hide details  
Reply
Lappy
(13 items)
 
  
CPUMotherboardGraphicsHard Drive
I5 2520M Dell Intel HD3000 Samsung 830 128GB SSD 
OSMonitor
Windows 7 Ultimate LED 
  hide details  
Reply
post #5 of 10
Here is what I did

Wrapped in newspaper
Shoved the newspaper wrapped card in pack of peanuts
Brought to USPS, used tracking and insurance and shipped it
GodofDeath
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 970 Asus Rampage III Formula EVGA GTX 460 1gb SSC+ SLI EVGA GTX 460 1gb SSC+ SLI 
RAMHard DriveHard DriveOptical Drive
Dominators GT Red 3x2gb 7-7-7-20 G.Skill Pheonix Pro 120gb WD1002FAEX 1tb ASUS 
CoolingOSMonitorKeyboard
Thermaltake Venomous X Black Windows 7 Professional Dell U2311H Filco 104 Brown 
PowerCaseMouseMouse Pad
Seasonic X750 Lian Li A05NB Powdercoated/Modded Logitech G500 Razer Sphex 
  hide details  
Reply
GodofDeath
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 970 Asus Rampage III Formula EVGA GTX 460 1gb SSC+ SLI EVGA GTX 460 1gb SSC+ SLI 
RAMHard DriveHard DriveOptical Drive
Dominators GT Red 3x2gb 7-7-7-20 G.Skill Pheonix Pro 120gb WD1002FAEX 1tb ASUS 
CoolingOSMonitorKeyboard
Thermaltake Venomous X Black Windows 7 Professional Dell U2311H Filco 104 Brown 
PowerCaseMouseMouse Pad
Seasonic X750 Lian Li A05NB Powdercoated/Modded Logitech G500 Razer Sphex 
  hide details  
Reply
post #6 of 10
I would definitely use an antistatic bag before shipping. If I were working for RMA dept. and got a video card without antistatic bag, I would just deny RMA and send it back.
Beast
(14 items)
 
Dell XPS Faptop
(8 items)
 
Alura :)
(11 items)
 
CPUMotherboardGraphicsRAM
i7 4790k Asus Z97 Pro WIFI-AC Sapphire Nitro Radeon R9 Fury Tri-X OC+  G.Skill 4 x 8GB F3-2133C9D-16GXH 
Hard DriveOptical DriveCoolingOS
2 x Intel 730 480GB SSD in RAID 0 Asus DRW-24B1ST/BLK/B/AS Noctua NH-D15 Winblows 10 Pro x64 
MonitorKeyboardPowerCase
Pixio PX277 Logitech G510 Seasonic SS-660XP2 Fractal Design R4 Blackout 
MouseMouse Pad
Logitech G500 Xtrac Ripper 
CPUMotherboardGraphicsRAM
Core 2 Duo T5250 @ 1.5ghz Dell 0N6705 Mobile Intel 965 Express 2 x 2GB Hyundai/Kingston DDR2 533mhz 
Hard DriveOptical DriveOSMonitor
OCZ Summit 60GB SSD Slot Load DVD-RW Windows 7 Ultimate x64 13.3 inch 1280x800 
CPUMotherboardGraphicsRAM
i5 2500k Asus P8Z68-V Pro MSI R7970 Lightning BE 2 x 4GB G.Skill Ripjaws 2133mhz 
Hard DriveOptical DriveCoolingOS
Mushkin Enhanced Chronos 240GB and WD Black 1TB Asus DRW-24B1ST Cooler Master Hyper 212 EVO Windows 7 Ultimate x64 
MonitorPowerCase
Hannspree 24 inch Thermaltake Tough Power TP-750P 750W Gold Cooler Master HAF 932 
  hide details  
Reply
Beast
(14 items)
 
Dell XPS Faptop
(8 items)
 
Alura :)
(11 items)
 
CPUMotherboardGraphicsRAM
i7 4790k Asus Z97 Pro WIFI-AC Sapphire Nitro Radeon R9 Fury Tri-X OC+  G.Skill 4 x 8GB F3-2133C9D-16GXH 
Hard DriveOptical DriveCoolingOS
2 x Intel 730 480GB SSD in RAID 0 Asus DRW-24B1ST/BLK/B/AS Noctua NH-D15 Winblows 10 Pro x64 
MonitorKeyboardPowerCase
Pixio PX277 Logitech G510 Seasonic SS-660XP2 Fractal Design R4 Blackout 
MouseMouse Pad
Logitech G500 Xtrac Ripper 
CPUMotherboardGraphicsRAM
Core 2 Duo T5250 @ 1.5ghz Dell 0N6705 Mobile Intel 965 Express 2 x 2GB Hyundai/Kingston DDR2 533mhz 
Hard DriveOptical DriveOSMonitor
OCZ Summit 60GB SSD Slot Load DVD-RW Windows 7 Ultimate x64 13.3 inch 1280x800 
CPUMotherboardGraphicsRAM
i5 2500k Asus P8Z68-V Pro MSI R7970 Lightning BE 2 x 4GB G.Skill Ripjaws 2133mhz 
Hard DriveOptical DriveCoolingOS
Mushkin Enhanced Chronos 240GB and WD Black 1TB Asus DRW-24B1ST Cooler Master Hyper 212 EVO Windows 7 Ultimate x64 
MonitorPowerCase
Hannspree 24 inch Thermaltake Tough Power TP-750P 750W Gold Cooler Master HAF 932 
  hide details  
Reply
post #7 of 10
Thread Starter 
Im in canada!!!
segfault
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 @ 4Ghz Gigabyte P55A-UD4P MSI GTX 770 Kingston HyperX 2x4GB 1600MHz CL9 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB LG 24x Corsair H50 Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
Samsung SyncMaster P2270 Steelseries 6Gv2 Corsair TX750 Thermaltake V9 Black Edition 
MouseMouse Pad
Razer Deathadder 2013 Edition Steelseries QcK 
  hide details  
Reply
segfault
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 @ 4Ghz Gigabyte P55A-UD4P MSI GTX 770 Kingston HyperX 2x4GB 1600MHz CL9 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB LG 24x Corsair H50 Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
Samsung SyncMaster P2270 Steelseries 6Gv2 Corsair TX750 Thermaltake V9 Black Edition 
MouseMouse Pad
Razer Deathadder 2013 Edition Steelseries QcK 
  hide details  
Reply
post #8 of 10
I just rma'd a 9800gtx+ with BFG and got back a GTX260 i hope you get a GTX295 for what ever reason. Use your motherboard bag and package it with bubble rap or foam.
Time machine
(14 items)
 
  
CPUMotherboardGraphicsRAM
E8400 C0 Evga 680i LT Galaxy GTX 460's SLI 4gb OCZ Gold 
Hard DriveCoolingOSMonitor
2-150gb 1-500gb Noctua NH-D14 Windows 7 64bit 22" LCD 
PowerCase
ocz 700watt Thermaltake armor extream 
  hide details  
Reply
Time machine
(14 items)
 
  
CPUMotherboardGraphicsRAM
E8400 C0 Evga 680i LT Galaxy GTX 460's SLI 4gb OCZ Gold 
Hard DriveCoolingOSMonitor
2-150gb 1-500gb Noctua NH-D14 Windows 7 64bit 22" LCD 
PowerCase
ocz 700watt Thermaltake armor extream 
  hide details  
Reply
post #9 of 10
Quote:
Originally Posted by sabbathcrazy View Post
I just rma'd a 9800gtx+ with BFG and got back a GTX260 i hope you get a GTX295 for what ever reason. Use your motherboard bag and package it with bubble rap or foam.
om*g are you serious, i just sent in my gts 250 i hope i get one too then
GodofDeath
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 970 Asus Rampage III Formula EVGA GTX 460 1gb SSC+ SLI EVGA GTX 460 1gb SSC+ SLI 
RAMHard DriveHard DriveOptical Drive
Dominators GT Red 3x2gb 7-7-7-20 G.Skill Pheonix Pro 120gb WD1002FAEX 1tb ASUS 
CoolingOSMonitorKeyboard
Thermaltake Venomous X Black Windows 7 Professional Dell U2311H Filco 104 Brown 
PowerCaseMouseMouse Pad
Seasonic X750 Lian Li A05NB Powdercoated/Modded Logitech G500 Razer Sphex 
  hide details  
Reply
GodofDeath
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 970 Asus Rampage III Formula EVGA GTX 460 1gb SSC+ SLI EVGA GTX 460 1gb SSC+ SLI 
RAMHard DriveHard DriveOptical Drive
Dominators GT Red 3x2gb 7-7-7-20 G.Skill Pheonix Pro 120gb WD1002FAEX 1tb ASUS 
CoolingOSMonitorKeyboard
Thermaltake Venomous X Black Windows 7 Professional Dell U2311H Filco 104 Brown 
PowerCaseMouseMouse Pad
Seasonic X750 Lian Li A05NB Powdercoated/Modded Logitech G500 Razer Sphex 
  hide details  
Reply
post #10 of 10
Quote:
Originally Posted by sabbathcrazy View Post
I just rma'd a 9800gtx+ with BFG and got back a GTX260 i hope you get a GTX295 for what ever reason. Use your motherboard bag and package it with bubble rap or foam.
i my self RMAed a 7800gtx (artifact )(vivo ) they sent a broken one (7800gtx vivo)that was missing mounting
Hardware and was damage (deep) scratches
at lest they paid for the shipping the 2th time around

it also smelled like garbage can and smoke smell



it made the whole house smell like a garbage can
Edited by punker - 6/10/10 at 4:02am
    
CPUMotherboardGraphicsRAM
Intel Xeon  Iwill DPK66S  Dual 8800 GT SLI None installed 
Hard DriveOptical DriveOSMonitor
250 GB Western Digital DVD-Burner N/A NONE 
KeyboardPowerCaseMouse
N/A 610 PPC Thermaltake Armor  N/A 
Mouse PadAudio
N/A None installed 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Xeon  Iwill DPK66S  Dual 8800 GT SLI None installed 
Hard DriveOptical DriveOSMonitor
250 GB Western Digital DVD-Burner N/A NONE 
KeyboardPowerCaseMouse
N/A 610 PPC Thermaltake Armor  N/A 
Mouse PadAudio
N/A None installed 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: NVIDIA
Overclock.net › Forums › Graphics Cards › NVIDIA › How to RMA? BFG