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Is my GIGABYTE GA-890FXA-UD5 faulty?

post #1 of 9
Thread Starter 
I received this motherboard less than a week ago. About half the times or more that I want to enter the BIOS pressing DEL I get this tiny green vertical rectangle with a red dot inside of it that flashes and nothing else happens. Other times, the rectangle doesn't come up, but after it shows the list of HDs connected to the SATA controller it continues to the OS, no BIOS.

I've tried everything, pressing DEL at different times, sometimes as soon as the first screen shows up (I don't use the fancy low resolution picture that looks like the box, just the regular one), sometimes I wait until the total RAM shows up, sometimes tapping the DEL key several times, but it's all a matter of luck. I know that if it shows "Preparing to enter setup" at the bottom, then I'm in luck, but half or more the times I hit DEL it won't go into the BIOS, and since I'm trying different things to overclock it, it has become really annoying. Note that this was happening even before I started trying to overclock, so I don't think it's related to that at all.

I tried another keyboard, but it's the same thing. I don't have a PS/2 keyboard to try, but I shouldn't have to use an ancient connector to get in the BIOS, after all this hasn't happened to me with any other motherboard I've ever had.

I also tried flashing the BIOS to the F2 revision, but the same thing kept happening, with the same regularity.

So I'm wondering if this motherboard is faulty and I should return it, but that is a horrible prospect because then I would have to waste money sending it back, a lot of time assembling my old motherboard, reinstalling the OS, etc, and then waste a lot of time again when I get the new one. I will do that if I have no choice, but is this bug normal on this board, or other Gigabyte boards at least? I mean, is it a design bug, or a sign that my particular board is faulty?
post #2 of 9
In all honesty it sounds like a damaged board. I have never seen that green rectangle issue on any of the Gigabyte boards I have owned. Have you tried flashing back to the F1 BIOS again? If that still doesn't resolve the issue then most like you will have to RMA the board.
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post #3 of 9
Thread Starter 
Quote:
Originally Posted by darklink View Post
In all honesty it sounds like a damaged board. I have never seen that green rectangle issue on any of the Gigabyte boards I have owned. Have you tried flashing back to the F1 BIOS again? If that still doesn't resolve the issue then most like you will have to RMA the board.
Thanks. I have flashed the BIOS back to F1 among other things because overclocking with F2 proved to be very unstable, while not so much with the F1 version.
post #4 of 9
I had that happen. All I had to do was clear cmos. And you have to wait like 5 second before you press anything when the bios screen comes on or it will do that,
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post #5 of 9
Pretty sure it's a problem with the model, not your unit. Mine does the same thing. Simply turning off the system for 5-10 seconds and turning it back on fixes it. No amount of warm resetting will help once it has done this.
post #6 of 9
Thread Starter 
Good to know that it's happening to other people too. I wouldn't want to spend money sending it back and be without it for days only to read a few months from now that they released a BIOS update that fixes this.
post #7 of 9
Thread Starter 
Quote:
Originally Posted by Particle View Post
Pretty sure it's a problem with the model, not your unit. Mine does the same thing. Simply turning off the system for 5-10 seconds and turning it back on fixes it. No amount of warm resetting will help once it has done this.
But in your case, you're saying that unless you turn it off for 5-10 secs. and then back on you can't access the BIOS? Because in my case it's totally random, cold boot, warm boot, it doesn't matter.
post #8 of 9
It may start at any boot when trying to access the BIOS. It can be a warm or cold boot and doesn't always happen, but once it does the machine must be fully turned off before you can access the BIOS. Just resetting it makes it start POSTing again but will have you run into the same green box flashing red dot thing if you try to access the BIOS again. Turn it off and then back on and you have a regular chance of it working again.

There are other booting quirks as well, such as when trying to use the boot menu option. It will frequently make the system hang at some point of POST.
post #9 of 9
I've experienced the same from time to time. I haven't tried to pay attention when. I'm more concerned with that fact that I can't shutdown completely for more than a few minutes without getting memory errors after start-up until the RAM modules are swapped.
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