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VoIP 101 Question?

post #1 of 10
Thread Starter 
Im looking into VoIP setup for my parents.

What do I need, hardware wise and who's (dont know what its called) or what sevice "monthly" needed. Will need caller ID and Voice mail.

Wanting to add to current router or buying a new router? Im pretty sure they'd want a cordless phone.

looking at Cisco.

I dont have a budget yet, just looking at whats needed

thanks
Edited by familyfirst - 6/9/10 at 9:47pm
post #2 of 10
Quote:
Originally Posted by familyfirst View Post
Im looking into VoIP setup for my parents.

What do I need, hardware wise and who's (dont know what its called) or what sevice "monthly" needed. Will need caller ID and Voice mail.

Wanting to add to current router or buying a new router? Im pretty sure they'd want a cordless phone.

looking at Cisco.

I dont have a budget yet, just looking at whats needed

thanks
MagicJack may be a better option... Requires a computer connected to the internet, and practically any phone you want to use (including cordless)...

That's about the only solution I have experience with.

Except Skype... but wasn't impressed with that since it ties the user to the computer.
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post #3 of 10
Thread Starter 
Na,

They have magicjack it sucks.

http://www.newegg.com/Product/Produc...82E16833150047
This would work with the router they already have, a Linksys & would this(above link) work with a cordless phone and I was asking about monthly service?

http://www.callcentric.com/



PS, they have wireless internet, would that cause problems for Magicjack?
Edited by familyfirst - 6/9/10 at 10:09pm
post #4 of 10
Quote:
Originally Posted by familyfirst View Post
Na,

They have magicjack it sucks.

http://www.newegg.com/Product/Produc...82E16833150047
This would work with the router they already have, a Linksys & would this(above link) work with a cordless phone and I was asking about monthly service?

http://www.callcentric.com/



PS, they have wireless internet, would that cause problems for Magicjack?
Yes, wireless could be an issue for MagicJack... Far too many variables to be considered. Furthermore, 802.11 wireless is half-duplex, not full-duplex like wired ethernet.

I know that MagicJack says that all that's required is a computer with internet, but I vaguely recall the fine print saying that wireless could affect quality, as well as certain internet connections.

Some of my co-workers have mentioned that other VoIP products are a PITA to set up; mostly whether the VoIP device should be connected in-front or behind a router... so it's a hit-and-miss...

Do you know what type of internet service they have to the house? That will also affect VoIP experience...
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post #5 of 10
Thread Starter 
wireless ISP
post #6 of 10
Quote:
Originally Posted by familyfirst View Post
wireless ISP
Oh GAWD.... I'm not even sure if ANY of the VoIP providers can provide decent service over THAT kind of connection...
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post #7 of 10
Yea, you need to check their connection first.
Google "check internet speed for VOIP", there are a few results that can check for you.

I use Vonage and have no issues with it (but have a fast cable connection, but it worked with a slower (756 down/300up) as well).
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post #8 of 10
Thread Starter 
they get 10-20Mbps on the wireless ISP
post #9 of 10
Quote:
Originally Posted by familyfirst View Post
they get 10-20Mbps on the wireless ISP
Did you check with speedtest or one of the VOIP specific ones? The VOIP ones check more that just speed, they check for ping, jitter, packet loss and other things.
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post #10 of 10
I personally use Lingo and it's pretty good service. They actually provide you with a Linksys VOIP adapter that connects to your router/modem and allows you to connect any analog phone. Their service includes free caller ID with Call waiting and a voice mail box along with other features like call forwarding, simultaneous ring (e.g. on your cell phone), etc. They also have an unwired service where you can register your cell phone and you calling gets applied to your lingo plan, which can be useful for long distance.
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