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Rampage III Extreme Open Box Unboxing (Later) - Page 3

post #21 of 27
Thread Starter 
Another quick update. I uploaded some pictures and the video will be going up tomorrow.


I also found out a little bit more about Asus' warranty policy. Each motherboard has a warranty that transfers wherever it goes. That means my warranty actually started a month ago when this board was first purchased...




Oh well... you live and learn.
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post #22 of 27
Well, first I thought the MB warranty was based on the serial number and when it was produced, but that being said, how hard did you push on the Advance RMA issue? I have never been turned down on an advanced RMA, in fact, the Rampage Gene I just RMA'd had already been RMA'd twice according to their records and they still did an Advance RMA for me. Now, I haven't always gotten a new board, once I got just the board, but they still shipped it to me first. Anyway, as far as the length of the warranty goes, it's three years, I would register it and if you still have it in three years and have an issue, fall back on the date you registered it, I doubt they would fight too hard over it.
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post #23 of 27
nice setup.........i really like this board but i can NOT believe it has onboard audio......i know it's probably good but still........it's $400 board
    
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post #24 of 27
Quote:
Originally Posted by Vlasov_581 View Post
nice setup.........i really like this board but i can NOT believe it has onboard audio......i know it's probably good but still........it's $400 board
Well, this board is an enthusiast board, it's much better than your basic audio found on cheaper boards.
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post #25 of 27
^ That
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post #26 of 27
Thread Starter 
It's basically and advanced RMA as they're shipping and have to receive the board from me within 14 days of me receiving the replacement. However, they took my credit card number and I have less chance of getting a new board as opposed to a repaired RMA board.
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post #27 of 27
Thread Starter 
Ugh... I'm starting to hate Asus.

They checked stock when I was approved for the RMA. They then sent me the wrong forms which I filled out (didn't know they were wrong). The next day they sent me the news ones so I filled those out. They then said it was being processed and should ship out within 48 hours.

48 hours passed and I still hadn't been given notification that it shipped so I emailed them.

They just told me they're out of stock and will be for two more weeks...

RAGEEEEEEEE.

This is seriously the worst customer service ever.
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