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Am I being lied to? - Page 5

post #41 of 45


No joke I have to live with this.

My iPhone is soo much faster

Tiny Iron
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Tiny Iron
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post #42 of 45
Quote:
Originally Posted by Sgtbash View Post


No joke I have to live with this.

My iPhone is soo much faster

your iphone is slower in that picture?
Webcrawler
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post #43 of 45
It sounds like they need to upgrade the equipment in his area. Modems can go bad and/or can't support the speeds but I think this is unlikely. I have replaced my set top box and modem more than once. I walk in and tell them that I want to upgrade the set top box or modem and they give me a new one, no questions asked. I live close to a big city and there is competition between ISPs maybe that helps my situation. The cable companies will start touting the fast speeds before all of their equipment in the area is ready for it.
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My System
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post #44 of 45
Quote:
Originally Posted by .:hybrid:. View Post
your iphone is slower in that picture?
Huh?

The download speed is 201 compared with 41, yes upload speed is slower but how much uploading can a guy do with an iPhone?
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Tiny Iron
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post #45 of 45
Call their tech support line and ask if they have a speed test site. Many ISPs and cable providers have sites that link directly to them, not going through any internet servers. That way you'll know if the problem is their link quality, overselling or if there's a problem with your equipment.

When I had 12Mbps installed here, it worked fine. But sometimes it would disconnect and slow down to 3-4Mbps, and the modem would require restarting for it to get fixed. I used the cable company's speed test site where the speed was low too, so I called for a tech and he replaced a bad splitter - then all was well.

If your speed to their local test site is 16Mbps, then they're just overselling.
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Akiyama Mio
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