Originally Posted by DQ Hero
I am chill, if i wasnt i would be calling them up complaining over and over and over...i am not very patient...
if you want what you want, you have to be patient
Originally Posted by darklink
I had a great experience with their customer support. The plastic shroud on one of my GPUs cracked while transporting the rig. I opened a ticket not expecting much and got a response immediately. The shipped me out a new cooler for the card and when FedEx wouldn't deliver it without signature verification, I replied to my ticket and they contacted FedEx to tell them there was no signature required.
In all honesty, I hate to say this, but I work in customer support and if I received a ticket like the one you are describing, I would probably put it off too (unless you were more descriptive than just saying its not getting more points than a lower end card). It could be a number of issues. Did you try uninstalling and reinstalling the latest drivers from nVidia? In GPU-Z are the correct clocks reported? I understand that you should be getting better results. When I had only 1 HD5770 I was still getting 11K+ points in Vantage. I am just saying that since this could ultimately be more of a software issue than a hardware issue, they might just not be addressing it cuz they're not sure how to.
EDIT: Or it could just be priority based. Since the card is working and just not getting enough points on a benchmark application they didn't design, your issue could have less priority than say someone whose card is completely fried and needs to be replaced.
this as well, did you try everything?
1. using new drivers
2. rolling back to old drivers
3. uninstall, drive sweep than reinstall
4. clean format of windows
gotta try those steps first