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post #11 of 32
Quote:
Originally Posted by cookies4breakfast View Post
isn't there a tamper proof sticker on the case? if that's unbroken, it just proves it wasn't tampered with... I'd get back on the phone with them and use that as evidence (and definitely speak to some upper management people)
The people at MSrepair probably already broke that, and didn't replace it
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post #12 of 32
if it has no physical damage to it just bring it back to walmart say you just want a direct exchange and your missing your receipt. its pretty easy to get around walmarts policy's lol.
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post #13 of 32
Quote:
Originally Posted by mr. biggums View Post
if it has no physical damage to it just bring it back to walmart say you just want a direct exchange and your missing your receipt. its pretty easy to get around walmarts policy's lol.
outside of one year, apparently!?
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post #14 of 32
Thread Starter 
Quote:
Originally Posted by cookies4breakfast View Post
isn't there a tamper proof sticker on the case? if that's unbroken, it just proves it wasn't tampered with... I'd get back on the phone with them and use that as evidence (and definitely speak to some upper management people)
It does and it is in one piece, this is why I stopped before actually getting in to the case

Quote:
Originally Posted by ablearcher View Post
Tell walmart that, and show them the MS proof as evidence.

2008, depending on the model, you shouldn't of gotten anything but a Jasper unit (unless if stock is slow...).
2007 model

Quote:
Originally Posted by ablearcher View Post
The people at MSrepair probably already broke that, and didn't replace it
No they didn't even get that far

Quote:
Originally Posted by mr. biggums View Post
if it has no physical damage to it just bring it back to walmart say you just want a direct exchange and your missing your receipt. its pretty easy to get around walmarts policy's lol.
tried denied

Quote:
Originally Posted by ablearcher View Post
outside of one year, apparently!?
thankyou

Quote:
Originally Posted by Dopamin3 View Post
How about you buy a new one, swap boxes, return the old one for a full refund by bull****ting them. That will show them who to mess with, and it's Walmart, so who cares.

I returned a laptop they didn't even open the box. Makes me regret I didn't take the RAM and HDD out of it :/
This is how this got started

Quote:
Originally Posted by jigglylizard View Post
That seems very similar to what someone else did if you have different serial versions. I disagree with this (morally)

I say try the call center again and if they don't let you, ask to speak to a supervisor. Otherwise, go to walmart and don't let go. Walmart supervisors can authorise it, even if the returns rep cannot (how frustrating for them! I know one and she's always angry about that)
I agree and I will not condone this kind of thievery and it is stealing.
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post #15 of 32
Ah..... gotta love consoles
    
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post #16 of 32
Thread Starter 
Quote:
Originally Posted by chatch15117 View Post
Ah..... gotta love consoles
Not me, I love me some PC gaming, I can never get used to a game controller

this box is my son in law's and I may end up trying to repair it for him

Created this thread to steer people away from Walmart when shopping for things like this, they just don't have the people to check for this kind of thing when stuff gets returned.

I shop there and will continue to shop there but I will not buy something like an X box there
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post #17 of 32
This is an awful situation you're in. I would keep in Walmarts face about it until they exchange it. Walmart will return anything and the return reps really are not qualified to identify this kind of fraud (if it was a switch and return before you got it). If the store manager doens't fix this write a letter to their HO. I doubt MS will fix this for you, but that never hurts to try either. Hope it works out for you.
    
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post #18 of 32
Thread Starter 
I will inform my son in law he should write a letter to Walmart HQ.

This is not my Xbox, I do not own any game consuls, I do have three gaming PC's

(edit)
I should also tell him to give them the address for this thread and let them see it
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post #19 of 32
Quote:
Originally Posted by cookies4breakfast View Post
isn't there a tamper proof sticker on the case? if that's unbroken, it just proves it wasn't tampered with... I'd get back on the phone with them and use that as evidence (and definitely speak to some upper management people)
Wrong. Give me a heat gun + flathead screwdriver and I'll take that sticker off without any evidence it was taken off. Heck, I'll take off the stickers on the plastic casing and all the ones on the motherboard as well.

Quote:
Originally Posted by slickwilly View Post
I will inform my son in law he should write a letter to Walmart HQ.

This is not my Xbox, I do not own any game consuls, I do have three gaming PC's

(edit)
I should also tell him to give them the address for this thread and let them see it
Good luck, you most likely won't get a reply. But hey, why not just do what they did to you. If not then just take it apart and do the heat gun fix along with the x-clamp fix.
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post #20 of 32
Quote:
Originally Posted by Sam1990 View Post
Wrong. Give me a heat gun + flathead screwdriver and I'll take that sticker off without any evidence it was taken off. Heck, I'll take off the stickers on the plastic casing and all the ones on the motherboard as well.
I'm pretty sure M$ fixed their stickers against this trick.
 
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