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Help guys...comp restarting out of nowhere

post #1 of 19
Thread Starter 
Heres the story: I saw this comp for sale at one of my local forums and showed interest for it. I met up with the guy and he informed me that when he would do automatic update with windows, it would just restart out of nowhere. And also, if the update was loaded, the comp would sometimes restart in the middle of watching a vid, or in the middle of messenger...so we took out the update and everything seemed to work fine. When I got it home, i re-formatted the whole system and did a fresh windows install, installed drivers....turned automatic updates off and put it in all my AV's and firewall's and stuff....everything seemed to be working fine, up until I started updating my "spybot"....then in the middle of it updating, the comp restarted..... after that, I tried watching some vids...and only after a few seconds, it would restart the comp again. Even when playing Solitaire or Freecell it would restart....

Heres what the mods are:

ASUS P5P 800 mobo
inetl P4 3.2 prescott
2 x 512 of Samsung RAM dual channel
DVD burner..
Maxtor 80gb HD
350w PSU

Originally, it has worked with no problems for about a year, then a month ago, he decided to take the whole thing apart and try to sell the parts individually...but i told him if he can put it together again, ill take the whole package. Thats when this rebooting/restarting issue started to happen.

I can think of a couple things that MIGHT be the problem, but I could be wrong:

1) the Power supply may not be enough, but it did run flawlessly for almost a year with 350w
2) RAM might be getting too hot to the point where it restarts...
3) The chipset may also be getting hot..

i don't know much about intel and asus boards, and since this comp is gonna be for my mom, im not looking to OC the hell out of it...i just want to see if this problem can be fixed....or not. The seller gave me the option to give it back to him and get my money back if i don't get anywhere with it cause everyday, I've been keeping him posted....

Any help would be much appreciated...thanks for reading you guys...
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post #2 of 19
Something's probably overheating. Monitor the temps of your CPU and GPU and touch the heatsinks on the northbridge, the CPU VRMs and your RAM to see if anything is overly hot.
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post #3 of 19
You forgot one possibility. The guy did not correctly re-install the CPU and the heatsink with some thermal compound applied to it when he took the machine apart and re-assembled it.
I say the CPU is running hot (especially that it's a Prescott and they are well know for that).
Or the PSU (Power Supply Unit) can simply be at the end of its life and it's causing power fluctuations.
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post #4 of 19
Thread Starter 
is there any OS utilities that this ASUS mobo has that I can use to monitor the above mentioned parts....?

I just don't know much at all about the ASUS boards and pentium....again, thanks guys for the replys...
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post #5 of 19
You can use speedfan to monitor the temps. or just watch it in the bios under "system hardware monitor" I would just go ahead and reset the heatsink just to elimanite that possibility.
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post #6 of 19
Thread Starter 
k...gonna do some messing around...hopefully it'as just plainly a overheating issue, and that nothing wasn't seriously damaged....

ill keep you guys posted....this site rocks, fast reply's and helpful advice...
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post #7 of 19
Thread Starter 
k guys, right now the comp is in BIOS... CPU temp is at 43-45c and stable at the moment

and the Motherboard temp is staying around 23-24c

it has a ati Radeon 9800pro 128mb vid card...and in the ati utilities, I can't check for temp monitoring...which licks. It does have the arctic cooler on the vid card...but I still can't get a reading...
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post #8 of 19
Thread Starter 
how would i also check for stability on the PSU? I was kind of thinking the same thing...that it could be starting to fail...
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post #9 of 19
Thread Starter 
k..guys, I checked the heatsink...it has AS5 on it...and is seated properly. the temps are still the same....

and just a 1min ago, I was running DIVX and MSN messenger both at the same time...and about 5 mins later, the comp restarts....i'm really stuck here now...the only temp reading I can't get is the GPU...
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post #10 of 19
Go to the Asus web site and download a program called Asus Probe II. This will read out the temps of the motherboard and chipset. It will also read the voltages on the power supply. I do not kow if that ATi GPU has a thermal diode on it to read the temps. Alot of older GPUs did not have this feature but it is most likely not the GPU over heating but the CPU. Speedfan will also read your temps and display the voltages as well.

I would get some AS5 and redo the CPU and HSF. Reseat the CPU, apply the AS5 ans seat the HSF.

Another way to check the voltages on the PSU is to get a volt/ohm meter (multi meter) and check the plugs. Be careful doing this cause if you cross something you will let the magic smoke out of the PSU and that would not be good. Also remember that just because the volts are correct does not mean it has its rated amps. You will need a PSU checker to check that part.

Es
 
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