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[Official] The Cyborg R.A.T. and M.M.O Owners Club - Page 166

post #1651 of 3819
We don't use a specific channel - instead the mouse will look for a quiet part of the 2.4GHz wireless spectrum to operate in. Where problems can occur is when you've got multiple wireless networks running because they will also look for quiet parts of the wireless spectrum (especially when there are lots running on the same channel - they're all trying to shout to be heard, so to speak) in order to achieve their best performance. This constantly shifts so all those wireless devices are constantly changing in order to maintain performance. As you've noted most of the time it's fine but with that many wireless networks all jostling for performance it's going to reach a point briefly where they all argue too much and performance can deteriorate.

@MaximumFish - try setting the channel to auto on your router and see if that makes a difference to your particular issue
post #1652 of 3819
Quote:
Originally Posted by MaximumFish View Post

I just signed up to let you know I've been having the exact same problem and it's driving me mad! I swapped a perfectly good Logitech G700 for the R.A.T. 9, suckered in by the glowing reviews and that sniper button, but the interference makes it nearly unusable. It's as if the mouse and receiver aren't able to properly negotiate a channel. I tried changing my router to an unused channel, which seemed to help for a few days but then the problem returned. How do I know it's the same issue? Because I can easily replicate the issue by simply downloading something! Not exactly ideal when trying to play online games.
I searched Google hoping there'd be a firmware or driver fix but it seems we're the only people affected. Maybe if we write to Saitek we can get them to tell us what channel it uses, but as you've already mentioned, that won't help with the neighbour's wifi.
I think I'm going to go back to the G700 and write this thing off as a bad investment. Pity, I was initially going to get the R.A.T. 7, too...

That's too bad. I know how you feel. Is your mouse still under warranty? I wonder if Mad Catz Rich can check with his company and see if they would be willing to make us an exchange for the RAT 7? I would take any version. As I mentioned before, I love the design but this interference issue is making the mouse unusable in some instances.

It's too bad, I really don't care for having a cable on my mouse, but I can't really justify putting out more mucho moola for another decent wireless gaming mouse, and I just hate giving up the RAT design.
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post #1653 of 3819

Got a R.A.T 7 to replace my G9X I like it a lot.

 
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post #1654 of 3819
Since my RAT 9 was working fine at work, I brought it back home, packed it nicely in it's box and it's sitting on my table, The box is like a little coffin. Maybe I should bury it....
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post #1655 of 3819
Quote:
Originally Posted by Mergatroid View Post

That's too bad. I know how you feel. Is your mouse still under warranty? I wonder if Mad Catz Rich can check with his company and see if they would be willing to make us an exchange for the RAT 7? I would take any version. As I mentioned before, I love the design but this interference issue is making the mouse unusable in some instances.
It's too bad, I really don't care for having a cable on my mouse, but I can't really justify putting out more mucho moola for another decent wireless gaming mouse, and I just hate giving up the RAT design.

Yeah, it's only a few months old so it's still under warranty. In theory I should be able to return it to the store and get it replaced for a 7, but try telling that to the shop owners here in Australia and they'll fight you every step of the way! Consumer rights mean nothing to them.

I could try a replacement through Mad Catz but then what about the price difference? Plus I'm not a fan of cables on mice either.
post #1656 of 3819
If they would be willing to do it I would just eat the price difference. That would be better than having a mouse I can't use. In Canada we're stuck with whatever return policy the store has. In most cases 15 days (some places offer 30 days but they're few and far between). We have pretty good protection for defective goods under warranty via the manufacturer, but store returns are limited by the store's individual policies. Since the mouse isn't really defective, I'm at the mercy of the manufacturer.

I'm going to email them and ask about it. You never know....

I emailed the entire story to Cyborg/Mad Catz and have requested an exchange for a RAT 7. We'll see what they say.

I just looked at my receipt. Yikes, I paid $201.59 Canadian including taxes for that mouse. I hope they have the two year warranty I've heard about because I purchased mine in December 2010.

If not, I'm SOL I guess.
Edited by Mergatroid - 2/2/12 at 11:33pm
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Nukeyork
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post #1657 of 3819
anyone know any retail stores that sell the rat 7 mmo stateside?

Best buy has a rat 7 mouse listed on their site, but does not specify which model, and no picture... but a price point at $149.99, and has lowered the price of the rat 9 to $129.99... could this be the MMO?

(gonna run to a BB during my lunch break to check)

EDIT: BB fail, they were selling the 6400 dpi rat 7 for $150 (usd) FAIL.
Edited by ClaytonGFinley - 2/3/12 at 11:21am
post #1658 of 3819
My MMO 7 arrives Monday! Yeee. wheee.gif
post #1659 of 3819
I may have missed it but, the RAT 7, black one at Amazon, says it has 6400 DPI, and newegg says the RAT 7 has 5600 DPI.

Amazon's

http://www.amazon.com/Cyborg-T-7-Gaming-Mouse-MAC/dp/B003CP0BHM
post #1660 of 3819
Quote:
Originally Posted by Mergatroid View Post

If they would be willing to do it I would just eat the price difference. That would be better than having a mouse I can't use. In Canada we're stuck with whatever return policy the store has. In most cases 15 days (some places offer 30 days but they're few and far between). We have pretty good protection for defective goods under warranty via the manufacturer, but store returns are limited by the store's individual policies. Since the mouse isn't really defective, I'm at the mercy of the manufacturer.
I'm going to email them and ask about it. You never know....
I emailed the entire story to Cyborg/Mad Catz and have requested an exchange for a RAT 7. We'll see what they say.
I just looked at my receipt. Yikes, I paid $201.59 Canadian including taxes for that mouse. I hope they have the two year warranty I've heard about because I purchased mine in December 2010.
If not, I'm SOL I guess.

Yeah, I paid a lot for mine, too. More than for the G700. Let me know if and when they reply to your email; I'm tempted to do the same...
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