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[Official] The Cyborg R.A.T. and M.M.O Owners Club - Page 177

post #1761 of 3835
Quote:
Originally Posted by ClaytonGFinley View Post

Yup, I recently switched comptuers at work ( where the mouse is ) and have all the drivers and everything installed, even the default settings for the thumb buttons don't work ( back / forwards ) perhaps the mouse just broke?
It used to work fine, and yes, i know how to program the mouse correctly.
( the sniper button works fine ) i guess i'll try it out at home to make sure its not broke.
And if you ever get a chance to use razer programing, its much more simple to use, yet can easily create complex marcos with much more ease than the rat software, at first i liked the mouse, but i'm starting to look at other products.
just looking at the two, you can tell whats easier and user friendly.

You've got to be kidding. The RAT software is about the simplest software I've ever used. I've used microsoft, razer, corsair, logitech and a few other cheap brands. How much simpler can you get than clicking on the button, hitting record and tapping your keys? That's about as simple as it gets.
If the forward and back buttons don't work in a browser, or in the test tab, then there's likely something wrong with the mouse (unless you reprogrammed the default or currently loaded profile).

This software is so easy to use that it's impossible for it to be a "fail".

What version is your software? I just checked their site and the newest version in the download area is 7_0_2_7 for 64 bit Windows 7, which is this:

601

Yours looks different. Did you update to the newest software? What o/s are you using?
Looking at my picture, I think the Cyborg software looks, at a glance, way more intuitive than the Razer software does.
Quote:
Originally Posted by ClaytonGFinley View Post

well, instead of RMA, i may just leave it at home, and buy something else for work, I currently take it to/from work/home everyday, so it could have been beaten up while riding in a bag everyday, and at home, i never used the two thumb buttons, and if the sniper button still works, i'm happy, as I can still use it for gaming.
( i've never had a good experience with RMA's, unless its useless, i usually deal with a product that works mostly vs trading in for a refub unit that usually has some issues and is obviously used ) And i have have no replacement mouse to use during the RMA process. So i'll void my warranty and crack open the side thumb panel and see if i can find a reason why its broke.

Why would you carry such an expensive mouse around like that? As for RMA, I have had my mouse RMAd once and it was no sweat. Mad Catz is pretty good once you get to talk to someone.
So, you beat up your mouse, say it's a fail because you can't get the software working, decide the buttons are broken, and now you're going to try and fix it yourself? Why bother purchasing expensive mice if you're going to treat them that way? Really, this is like purchasing a Porsche and complaining because it doesn't work well after using it for off-roading...lol

However, to give you the benefit of the doubt, sometimes people have had the buttons fail. So, just RMA it and get it fixed. There's still a good chance you didn't cause the problem at all (at least the problem with the forward/back buttons). Go to a store and purchase a $15 mouse to use as a spare. Considering the RAT 7 is worth about a hundred bucks, why not RMA it? In the meantime, download the newer software. If they send you a new mouse, keep the box and use it for transporting if you absolutely have to carry your mouse around with you.
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post #1762 of 3835
Quote:
Originally Posted by Mergatroid View Post

You've got to be kidding. The RAT software is about the simplest software I've ever used. I've used microsoft, razer, corsair, logitech and a few other cheap brands. How much simpler can you get than clicking on the button, hitting record and tapping your keys? That's about as simple as it gets.
If the forward and back buttons don't work in a browser, or in the test tab, then there's likely something wrong with the mouse (unless you reprogrammed the default or currently loaded profile).
This software is so easy to use that it's impossible for it to be a "fail".
What version is your software? I just checked their site and the newest version in the download area is 7_0_2_7 for 64 bit Windows 7, which is this:
601
Yours looks different. Did you update to the newest software? What o/s are you using?
Looking at my picture, I think the Cyborg software looks, at a glance, way more intuitive than the Razer software does.

/agree

Definitely update your software. I'm using 7.0.13.22 (latest for win7-64). The MMO7 software looks just like the picture you posted above, with slightly different colors to match the burnt orange theme of the MMO7. I'm literally in love with this mouse. It's a modder's wet dream, from both a hardware and software perspective. Earlier today I programmed a 19-step macro that essentially ran through my entire CPU benching procedure, just for ****s and giggles. The mouse and the software had no issues whatsoever. I think it's taunting me to come up with something it can't handle.
Edited by cytoSiN - 3/8/12 at 5:40pm
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post #1763 of 3835
I recently did an OS reinstall and now my RAT 9 and V.3 mouse are unrecognized (this is unfortunate since the drivers need it to be recognized to install), ideas? (and then I'll get a pic when I get around to it....)


edit:
I did what I could for the lighting
450

(and for the record, I'm a hardcore Saitek/MadCatz fanboy, so deal with it)
List of Saitek/MadCatz stuff I have/had recently:
RAT9
X45
X52 Pro
AV8R
ST90
Cyborg V.3 Mouse
Cyborg V.5 Mousepad

Edited by lin2dev - 3/8/12 at 8:27pm
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post #1764 of 3835
Try turning legacy USB or USB Mouse/keyboard options on in BIOS and see if that forces the system to notice the hardware. Try booting in safe mode and see if it works. My RAT 9 will work in windows with no driver so I'm not too sure what's going on....
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post #1765 of 3835
Thanks, legacy USB mode was enabled, so I tried disabling it. I've just booted back into Windows and it appears to recognize the hardware. (now I can stop using the crappy logitech mouse you see part of in the bottom left corner of the frame and start using my RAT 9 again)

edit: The driver installer stopped midway for 10 minutes, I cancelled it and the device become unidentified again, going to see if safemode or re-enabling legacy USB fixes it
Edited by lin2dev - 3/9/12 at 6:36pm
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post #1766 of 3835
Just got my rat 7.
    
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post #1767 of 3835
Gots my email, my mmo7 has now been shipped. Next week for sure then sign me up WOOT.
post #1768 of 3835
its official people, later this month I will return to the RAT side of the force biggrin.gif
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post #1769 of 3835
I cant get Saitek's latest ST software to work. It just goes straight to a black screen. Any help. the old versions work fine, but the 7_0_2_7 version doesnt

Ive tried redownloading and reinstalling, but it still doesnt
    
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post #1770 of 3835
i have a RAT 7... but it is currently dead... the lasers are no longer tracking on any surface at all. it just jumps around randomly when i move my mouse. one issue.... by mouse does not have the seriall number on the mouse itself... where could i find the serial number?
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<3 red and black
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