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[Official] The Cyborg R.A.T. and M.M.O Owners Club - Page 233

post #2321 of 3822
Yeah, it seems that you always have to compromise in some way when you purchase mice and keyboards. Of course, that's because we all have our own likes and dislikes, so we'll never find anything "perfect".

In that way, I feel some sympathy for the manufacturers in the enthusiast market as they have such a tough consumer segment to satisfy.
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post #2322 of 3822
Awesome! My RAT has finished being repaired, and should get back to me on my birthday!
    
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post #2323 of 3822
[quote name="In that way, I feel some sympathy for the manufacturers in the enthusiast market as they have such a tough consumer segment to satisfy.[/quote


yes, the costs to get a new product to the public and then we bash it all to heck over the sound of a click or the lack of one.
post #2324 of 3822
Quote:
Originally Posted by Mad Catz Rich View Post

@Skull3h We can look into it some more but we're having trouble replicating that issue at the moment here.


ok full details of what happens..

Log in and setup mouse for main spec on red tab then respec to secondary and set up on blue tab while logged in both settings on both blue and red tabs are ok.
When you log out and quit the game then log back in, the ACTIVE spec buttons on whichever tab (blue or red) save but when you check the non active spec tab its a jumble of the spells not what you setup. smile.gif

Edited by Skull3h - 9/23/12 at 2:23am
post #2325 of 3822
I've had my RAT 9 for ~10 months now, so I think I can give a better review of it than right after purchasing it.

Here are some pictures:





I really enjoy the customization this mouse has. It makes other mice less comfortable to use because I am so used to this mouse. All of the buttons respond well, and the features (most of which are unused) are nice to have. The laser was pretty responsive and never had any issues for the first 8-8.5 months, but it's starting to have this weird issue where it thinks I'm moving the mouse to the bottom left.

Another (huge) issue is that the left click is now starting to stick. The right click works flawlessly, but the left click gets stuck every now and then, especially when I am playing Diablo III. I'm filing for a return at the moment, so I will share my experience once I get a replacement, if I even do (they are asking for a sales receipt, which I do not have anymore. I'm asking if there are other methods of obtaining warranty services, but I'm still waiting on the reply).

Something else I've noticed is that the battery life sometimes lasts for ~2 days, and sometimes I need to swap batteries, charge the used ones, then swap out the "fresh" batteries in the same day. They used to last a good ~1-1.5 days when I first got the mouse, even if I was more actively using the mouse throughout that time span. I wonder if they'll replace those, too.

I hope getting the replacement goes well; I really enjoyed using this mouse when it was fully functional, and I don't feel like beginning the process of picking out a new mouse. :/
post #2326 of 3822
My last RMA was a complete SNAFU...

First it took them 3 weeks to respond to my initial request (of course, I was told that they apologized for the delay...)

Next, somehow they messed up my return information... and my mouse got delayed based on a bad address/zip code that they put on their package... The Post Office/UPS caught this and eventually fixed it, but honestly it took almost 6 weeks for me to get my mouse replaced from the time of my initial submission. Good thing I had my "backup MMO 7" to keep me going during the time that it was out.


Now granted, this is probably a case by case problem.. as I've had an RMA sent in before that got back to me within 3 weeks of initial submission...
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post #2327 of 3822
Quote:
Originally Posted by Bassdoken View Post

I've had my RAT 9 for ~10 months now, so I think I can give a better review of it than right after purchasing it.
Here are some pictures: Warning: Spoiler! (Click to show)

I really enjoy the customization this mouse has. It makes other mice less comfortable to use because I am so used to this mouse. All of the buttons respond well, and the features (most of which are unused) are nice to have. The laser was pretty responsive and never had any issues for the first 8-8.5 months, but it's starting to have this weird issue where it thinks I'm moving the mouse to the bottom left.
Another (huge) issue is that the left click is now starting to stick. The right click works flawlessly, but the left click gets stuck every now and then, especially when I am playing Diablo III. I'm filing for a return at the moment, so I will share my experience once I get a replacement, if I even do (they are asking for a sales receipt, which I do not have anymore. I'm asking if there are other methods of obtaining warranty services, but I'm still waiting on the reply).
Something else I've noticed is that the battery life sometimes lasts for ~2 days, and sometimes I need to swap batteries, charge the used ones, then swap out the "fresh" batteries in the same day. They used to last a good ~1-1.5 days when I first got the mouse, even if I was more actively using the mouse throughout that time span. I wonder if they'll replace those, too.
I hope getting the replacement goes well; I really enjoyed using this mouse when it was fully functional, and I don't feel like beginning the process of picking out a new mouse. :/

My batteries have always lasted between 7-8 hours. Since I can easily do a 12+ hour gaming session, I am usually replacing the battery multiple times a day on the weekends, and once a day on weekdays.
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Nukeyork
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post #2328 of 3822
Got my mouse back yesterday! Works great!

@MadCatzRich

It appears to have a different serial number than the one i sent in. Is that normal?
    
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post #2329 of 3822
Quote:
Originally Posted by mx3orange View Post

Got my mouse back yesterday! Works great!
@MadCatzRich
It appears to have a different serial number than the one i sent in. Is that normal?


Just means they gave you a new one instead of repairing it. ;)

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post #2330 of 3822
I own the RAT9, and it is hands down the best mouse I have ever owned, it is perfect in every way and if you have not used one go and buy one NOW.
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