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[Official] The Cyborg R.A.T. and M.M.O Owners Club - Page 251

post #2501 of 3818
Quote:
Originally Posted by Mergatroid View Post


How do you know that? Have you talked to most of the owners? It's always the vocal minority you read about having problems on the 'net (including me). I had a few problems, but they seem to be gone now, and my RAT had been working good for a while. The worst I can say is it needs cleaning more than other mice, and every few months I'll get a problem that will make the pointer move when I click the button, but that's always been gone the next day.
Try cleaning it with a cotton swab like a q-tip. Just stick it in the sensor and twirl it around. Any time I have a tracking problem now, that seems to fix it.


Well for one I had one before I sold it and it had that problem very occasionally, and two, I have seen many, many people say the say in the course of time I have been subscribed to this thread.

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post #2502 of 3818
Ok I have a reply from Mad Catz UK. They say if I tried on both PC and laptop and the problém is same I should return it. If it would be because of Windows 8 I think they would have info from many ppl right?frown.gif So will probably give one more try and ask for Exchange or might go for Corsair one ....

Reaction from Mad Catz:

"Dear xy,

Thank you for contacting Mad Catz Technical Support. Our apologies for taking so long to get back to you.

Since you have already tested the mouse on another computer and experienced the same behavior, the unit is defective - kindly contact your retailer for a complete replacement under warranty.

We do apologize for any inconvenience this may have caused you. Should you have any further questions, please do not hesitate to contact us.


Sincerely"
post #2503 of 3818
Quote:
Originally Posted by Hrokthar View Post

Ok I have a reply from Mad Catz UK. They say if I tried on both PC and laptop and the problém is same I should return it. If it would be because of Windows 8 I think they would have info from many ppl right?frown.gif So will probably give one more try and ask for Exchange or might go for Corsair one ....
Reaction from Mad Catz:
"Dear xy,
Thank you for contacting Mad Catz Technical Support. Our apologies for taking so long to get back to you.
Since you have already tested the mouse on another computer and experienced the same behavior, the unit is defective - kindly contact your retailer for a complete replacement under warranty.
We do apologize for any inconvenience this may have caused you. Should you have any further questions, please do not hesitate to contact us.
Sincerely"
I hate how long Mad Catz take to answer to their users. I had to wait over 2 month for a reply once and it did not help me at all.
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post #2504 of 3818
They said the same thing to me, Hrokthar. Send it back and ask for a new one. Don't go for the Corsair M90, the MMO7 is much better ( I have both).

About their support, they usually reply within 3 workdays, at least for me.
Edited by Travee - 11/24/12 at 12:52pm
post #2505 of 3818
Or call and its instant, took less than a few moments and I was done.
post #2506 of 3818
Quote:
Originally Posted by nvidiaftw12 View Post


Well for one I had one before I sold it and it had that problem very occasionally, and two, I have seen many, many people say the say in the course of time I have been subscribed to this thread.

Fair enough, but I think the more correct way to put it would be that most people who have had the problem had 5600dpi sensors instead of claiming that most 5600 dpi sensors had the problem. As I mentioned, I also had the problem, but the q-tip seems to have fixed it (or time did, but whatever it's not happening any more).

I do agree that these mice seem more susceptible to dust and need cleaning more than any other mice I have used.

I also agree that there are other mice with many buttons on the side (Corsair M90, Razer Naga, Logitech G600) that are WAY less expensive than the RAT MMO. I own the M90 and it's a great mouse, but I'm using my RAT 9 every day because I love the feel, the comfort (fits my hand/grip perfectly) and for me (and the RAT 9) the wireless. In fact, I hate being wired now. My last two wireless mice (that I have kept) have been so great that I'll never go back to wired except in case of emergency (if my wireless mouse dies for any reason). Next time though, I don't think I'll spend so much.

I'm still drooling over the STRIKE keyboard from Cyborg. I only wonder about the keys since, for that price, I would expect mechanical closures. Also a little disappointing that there are no other modules you can purchase for it, as I would like one with dedicated gaming keys ALA the Steel Series Merc Stealth. I had one and it was great, but I wore it out. Now that I have tried mechanical keys (on my BW Ultimate), I'll never go back.
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post #2507 of 3818
Quote:
Originally Posted by Travee View Post

They said the same thing to me, Hrokthar. Send it back and ask for a new one. Don't go for the Corsair M90, the MMO7 is much better ( I have both).
About their support, they usually reply within 3 workdays, at least for me.

So you did change it and second one was ok? I will then do the same as I like the mouse. If there won't be the same problém, will just buy new mouse pad and will be happy..
post #2508 of 3818
Travee,

Read your post talking about your new mouse. I had mentioned something a couple pages ago (in an entirely different context), and I'm wondering if it might not apply to you. Are you sure its the switch that is making your primary click hard to press? If it just feels like the button itself is catching occasionally then maybe one of your mouses screws got tightened a wee bit too much. I'd try loosening it to see what happens (for you, it would be on the bottom directly opposite the button itself). If that's the case and its actually working already, then it shouldn't need much. I'd try just 1/2 a turn, see what happens.
post #2509 of 3818


My R.A.T 3 ... I love it
    
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post #2510 of 3818
can i please be added with my white beauty, the contagion?


Im sorry for the cheap webcam pic, the camera had no battery.

btw, i can take a desk picture if needed/wanted with it, recharged biggrin.gif
Edited by barkinos98 - 11/29/12 at 9:39am
 
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Pur Esprit
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