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[Official] The Cyborg R.A.T. and M.M.O Owners Club - Page 275

post #2741 of 3818
Synaptics could be a reason. At least the software. Try uninstalling it. For Synaptics i am not aware of any after-cleaner but for the ms part you could use Driver Fusion. On Resource Monitor i think that would be next step. Try looking into Event Viewer-Administrative Results first for any errors that might relate. You could do already a google search for them on your own (or if you're not sure what to search choose online help after opening an event).
post #2742 of 3818
Quote:
Originally Posted by diNovoM View Post

Synaptics could be a reason. At least the software. Try uninstalling it. For Synaptics i am not aware of any after-cleaner but for the ms part you could use Driver Fusion. On Resource Monitor i think that would be next step. Try looking into Event Viewer-Administrative Results first for any errors that might relate. You could do already a google search for them on your own (or if you're not sure what to search choose online help after opening an event).

Hello Everyone,

I uninstalled the Synaptics driver. At first, it did nothing. After a few restarts and windows updates, the problem was resolved!

Thanks to EVERYONE who helped me, I really appreciate it!

If anyone has the same problem as me, I would be happy to provide any other specific information for what I did.

Thanks again!
post #2743 of 3818
Quote:
Originally Posted by canadiandiesel View Post

No go, had it in safe mode and disabled the Internet connection, antivirus also and it still locks up the keyboard and freezes the computer, I will just sell the thing, and go after a different mouse


Sent from my smartass phone

How old is your windows installation? When's the last time you really did deep malware scans with an assortment of a/v products? What other drivers do you have installed? Do you have any other mouse drivers installed? Did you specifically uninstall older mouse drivers? Have you updated your chipset/mobo drivers lately? Have you done all the Windows updates (like the .net updates)? Have you tried resetting the BIOS using the jumper on your mobo? Have you tried updating your BIOS?

It's obvious there's a problem with your computer. Instead of addressing the cause, you're just patching over the symptom. Lots of people run these mice on Windows 7 64 bit systems, so unless you got a defective mouse the issue must be with your system.
Nukeyork
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Nukeyork
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post #2744 of 3818
How old is your windows installation?

About 2 months old

When's the last time you really did deep malware scans with an assortment of a/v products?

Weekly

What other drivers do you have installed?

Mach 5 keyboard, gigabite Bluetooth/wifi,

Do you have any other mouse drivers installed?

Microsoft keyboard and mouse ( uninstalled that when I put the rat7 in)

Did you specifically uninstall older mouse drivers?

Yes

Have you updated your chipset/mobo drivers lately?

Yes I got the latest, that was a scary experience


Have you done all the Windows updates (like the .net updates)?

Yes I updated everything and installed all net drivers for the Mach 5 keyboard

Have you tried resetting the BIOS using the jumper on your mobo?

No because I just did the update

Have you tried updating your BIOS?

Yep when I built the thing 2mths

It's obvious there's a problem with your computer. Instead of addressing the cause, you're just patching over the symptom. Lots of people run these mice on Windows 7 64 bit systems, so unless you got a defective mouse the issue must be with your system.[/quote]


Sent from my smartass phone
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my gamer
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post #2745 of 3818
Quote:
Originally Posted by canadiandiesel View Post

How old is your windows installation?

About 2 months old
Warning: Spoiler! (Click to show)
When's the last time you really did deep malware scans with an assortment of a/v products?

Weekly

What other drivers do you have installed?

Mach 5 keyboard, gigabite Bluetooth/wifi,

Do you have any other mouse drivers installed?

Microsoft keyboard and mouse ( uninstalled that when I put the rat7 in)

Did you specifically uninstall older mouse drivers?

Yes

Have you updated your chipset/mobo drivers lately?

Yes I got the latest, that was a scary experience


Have you done all the Windows updates (like the .net updates)?

Yes I updated everything and installed all net drivers for the Mach 5 keyboard

Have you tried resetting the BIOS using the jumper on your mobo?

No because I just did the update

Have you tried updating your BIOS?

Yep when I built the thing 2mths

It's obvious there's a problem with your computer. Instead of addressing the cause, you're just patching over the symptom. Lots of people run these mice on Windows 7 64 bit systems, so unless you got a defective mouse the issue must be with your system.


Sent from my smartass phone

In your situation, my next step would be: Make an image of the system (a ghost for example). Make sure your bootable media of choice works (the media you use to boot for restoring your system image). Reinstall Windows, system drivers, and mouse. (any other drivers required to make Device Manager happy). Make sure you test your mouse at each stage and make a system restore point before each installation. You should be able to do this fairly fast as you're just installing enough drivers to make the system 100% operable with your mouse software installed. Once done, make another image of this basic system. from here, if the mouse is working properly, you'll have to decide if you want to continue installing a new system, or go back to the old one and try and locate the fault.

I've had a few devices over the years that required all these steps the get working properly, and it is a last resort since it takes higher than average effort to get the problem resolved. However, if I bought a new piece of hardware I wanted to use, these are the steps I would go through if I had any problems. In some cases, it can take longer to troubleshoot the fault than to reinstall the system. In your case, you may have reached this point.
Edited by Mergatroid - 4/1/13 at 8:50pm
Nukeyork
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Nukeyork
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Hcman Zhuque Teamwolf Mechanical Corsair AX750 Corsair 760T Steel Series Sensei Wireless Gaming Mouse 
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Steel Series 4HD Pro On Board Thermaltake X 5G Superspeed USB 3.0 Hard Drive ... Logitech Driving Force GT Steering Wheel 
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post #2746 of 3818
Quote:
Originally Posted by canadiandiesel View Post

When's the last time you really did deep malware scans with an assortment of a/v products? Weekly

Do you have any other mouse drivers installed? Microsoft keyboard and mouse ( uninstalled that when I put the rat7 in)
Did you specifically uninstall older mouse drivers? Yes
Quote:
It's obvious there's a problem with your computer. Instead of addressing the cause, you're just patching over the symptom. Lots of people run these mice on Windows 7 64 bit systems, so unless you got a defective mouse the issue must be with your system.
100% agree. I'd rather fix the cause even if i am not going to use the mouse then living with a troublesome setup.
On Malware - check: http://www.techsupportalert.com/content/how-know-if-your-computer-infected.htm
On Drivers: Did you run Driver Fusion to clean MS parts?
You could also check on keybord but as it also results in safe mode i would check that as one of last steps.
Quote:
Originally Posted by Mergatroid View Post

In your situation, my next step would be: Make an image of the system (a ghost for example). Make sure your bootable media of choice works (the media you use to boot for restoring your system image). Reinstall Windows, system drivers, and mouse. (any other drivers required to make Device Manager happy). Make sure you test your mouse at each stage and make a system restore point before each installation. You should be able to do this fairly fast as you're just installing enough drivers to make the system 100% operable with your mouse software installed. Once done, make another image of this basic system. from here, if the mouse is working properly, you'll have to decide if you want to continue installing a new system, or go back to the old one and try and locate the fault.
Good guide. Already a clean install (just Win7 and Mouse driver/SW) would state it's not a hardware fault and something went wrong on software-setup. If you're locating fault: you might check also event viewer.
post #2747 of 3818
^ Good luck. I know it's a lot of trouble, but I think these mice are worth it.
Nukeyork
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Mouse PadAudioOtherOther
Steel Series 4HD Pro On Board Thermaltake X 5G Superspeed USB 3.0 Hard Drive ... Logitech Driving Force GT Steering Wheel 
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Nukeyork
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RAMHard DriveHard DriveHard Drive
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Optical DriveCoolingOSMonitor
ASUS BW-12B1ST Blu-ray RW Thermaltake Water 3.0 Ultimate Windows 10 64 pro LG 34UM65-P 
KeyboardPowerCaseMouse
Hcman Zhuque Teamwolf Mechanical Corsair AX750 Corsair 760T Steel Series Sensei Wireless Gaming Mouse 
Mouse PadAudioOtherOther
Steel Series 4HD Pro On Board Thermaltake X 5G Superspeed USB 3.0 Hard Drive ... Logitech Driving Force GT Steering Wheel 
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post #2748 of 3818
My Cute little rat 3

thumb.gif
post #2749 of 3818
Sooo.... I just discovered my rat 7 came with a raised palm rest.... after owning it for a year doh.gif

Feels soooooo much better in the hand, my pinkie isn't being crushed anymore now that my hand is higher up biggrin.gif

I need more buttons, though, and the cable is starting to go on this one.... would anyone argue the MMO 7 would be a bad replacement?
    
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post #2750 of 3818
I still love my RAT 7 after a year of ownership. I just bought a G400 which I like, but nothing will equal the RAT 7 in build quality. Whenever new friends comes over to my house, they always ask about the mouse.

I still keep it plugged in. I love the thumb wheel and wish other manufacturers would start adding thumb wheels to their mice.
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